GSOP1 Connecting to table......................

Had to wait for my table to collapse before I was able to rejoin on a new table. Have gone from having 50% above average to 30% below. Been out the game for 1hour 20 mins

Made a reasonable recovery to get competitive and got close to the money. Then get mullared by one of those beats that only ongame can serve up.

I've played less and less here of late and I think whilst I've always felt a loyalty to Betfair, I really don't think I can stomach ogame any more.

9 hours of poker and then this happens:
View  Previous    Next   

TEXAS_HOLDEM, NO_LIMIT, T5-175683720-528
played at "Table #137" for USD TC from 2011-09-25 22:08 until 2011-09-25 22:09



Seat 1: bruslee13 (215,778 in chips) 
Seat 2: shearer_x (358,718 in chips) 
Seat 3: lu982 (300,655 in chips) 
Seat 4: raivo39 (1,232,429 in chips) 
Seat 5: bingobernd (340,588 in chips) 
Seat 6: 1960509 (218,308 in chips) 
Seat 7: Fonnytorsk (69,962 in chips) 
Seat 8: NickFlick1 (295,891 in chips) 
Seat 9: _stitch (238,790 in chips) 



ANTES/BLINDS
raivo39 posts ante (800), bingobernd posts ante (800), 1960509 posts ante (800), Fonnytorsk posts ante (800), NickFlick1 posts ante (800), _stitch posts ante (800), bruslee13 posts ante (800), shearer_x posts ante (800), lu982 posts ante (800), raivo39 posts small blind (4,000), bingobernd posts big blind (8,000),

PRE-FLOP
1960509 raises to 16,775, Fonnytorsk folds, NickFlick1 raises to 36,000, _stitch folds, bruslee13 folds, shearer_x folds, lu982 folds, raivo39 folds, bingobernd folds, 1960509 raises to 217,508 and is all-in, NickFlick1 calls 217,508.

FLOP [board cards: KD,QS,7C ]


TURN [board cards: KD,QS,7C,KH ]


RIVER [board cards: KD,QS,7C,KH,5C ]


SHOWDOWN
1960509 shows [ KS,AS ]
NickFlick1 shows [ AH,AD ]
1960509 wins 454,216.



SUMMARY
Dealer: lu982
Pot: 454,216
bruslee13, loses 800
shearer_x, loses 800
lu982, loses 800
raivo39, loses 4,800
bingobernd, loses 8,800
1960509, bets 218,308, collects 454,216, net 235,908
Fonnytorsk, loses 800
NickFlick1, loses 218,308
_stitch, loses 800


As I said 1 move or suck out away....

UL Nick, great effort though.

Betfair refuse to believe I had anything other than a few minor local connection issues, despite the fact that I was unable to connect to my table for about 90 mins. It will be their loss ultimately.

That's interesting Boardroom, it is obviously a bug in the software. Betfair told me that no other players had similar issues................

WingDing2 ... my complete sympathy.

I had several issues myself with the GSOP series last year - totally destroyed my frame of mind, my game and as a result I unregistered from all GSOP events and took a much needed break from Ongame. Sadly no full tilt for me to go to if it happens again this time!

Both of you. i lost my broadband myself but only for 20-25 minutes. Just before add-on in rehab (so missed that), also missed 5 minutes of the turbo that started at 830.
Blind levels were low for me in GSOP1 at time but frustrating. I also happened to get blinded out and bubbled in a stars tournament I was playing in at the time. My problems were not just betfair/on-game.

What I will say is that it was easier for me to get Stars back and running then it was for betfair/Ongame. Fortunately it seems that I got all my tables up and running including the biggest buy-in I had $200.

On wingdings side it was quite obvious an issue - I could sense complete frustration - and going from 50% above average to 30% below was a long time out without any resolution - particularly as it seemed to be a table break that got able to use his chips. I was half expecting the site to crash at anytime because of the volume in a tournament being larger than normal (and nowhere near what stars - I was in 2 $11 buyins at 1830 and 1900 there).

At start of a big series they ought to have more customer support - and at least know about poker and being able to do something about it. It is a coin-flip when I phone up (and it will only be about a poker IT issue)that they can sort it there and then.

With sympathy,

Nick

This happened to me last week in the community game would not connect me to the table was out for 15 minutes then came back on.