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THE_NUMBER_ONE_PUNTER
14 May 13 16:35
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Date Joined: 25 Mar 05
| Topic/replies: 930 | Blogger: THE_NUMBER_ONE_PUNTER's blog
lads I wonder can anyone help with this one

I went into a ladbrokes office Saturday morning to put a lucky 15 on, while there a race from Towooba came up on the screen showing a list of runners and the prices beside them so I wrote this bet

10.57

Hyde Park

9/2

€30 win

above is exactly how I wrote the bet, everything was/is correct, Hyde Park won at 9/2. went to the counter, handed in the ticket and the lad behind the counter said "We don't take bets for towoomba and proceeded to give me my €30 back, there were no signs up anywhere saying they don't take bets at towooba anywhere in the shop, I took a small video on my phone to keep for future reference. I rang the customer service explained what happened.
Denise kindly told me "no we should not have taken that bet sir sorry we can refund the €30"

I asked Denise, did ladbrokes take many bets at towooba and if they did, did they call back the customers that backed the losers to give them there money back, no answer from Denise, how are people supposed to know not to bet on towoomba and even worst why the hell are they showing it, they said they would call me back in a hour or two and they never bothered

I normally would just take my €30 back and put it down to experience  but this has pissed me off I want to take it to the small claims court as I was told this was the only way to get paid.

any advise much appreciated

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Replies: 101
By:
db1974
When: 14 May 13 16:47
You need to go into a Ladbrokes and place a bet from Towooba, something you expect to lose. Even One Euro on a 200/1 rag will do. When the horse loses go up to the counter and hand in the slip. If they don't refund you the Euro because they say that the bet is a loser then you have a case. Otherwise you don't.

I totally agree with you about taking the bets from Towooba if they shouldn't but TBH there's fck-all you can do about this in reality.
By:
THE_NUMBER_ONE_PUNTER
When: 14 May 13 17:04
db
I have been told that the fact

they showed the race
they showed the price
they took the bet
nothing was incorrect on the docket

I would win in the small claims court
By:
THE_NUMBER_ONE_PUNTER
When: 14 May 13 17:16
sorry db

I was told by a retired clerk of the court thats as long as there were no mistakes on the docket on my behalf the judge would instruct laddies to pay me and if they did not pay me I could object to their license

but I don't know if this is true.
By:
never give up
When: 14 May 13 17:31
if its on there screens then they take bets on it
By:
workrider
When: 14 May 13 17:35
I'm incensed with this robbery , imo , from those kind caring bookies , Honestly how often have we placed a bet at the last minute and watched it get beat , throw our docket on the floor and walk out , Yet i read time after time of situations like the above , They have millions just laying around year after year from punters not been made aware of what the THE NUMBER ONE PUNTER suffered ...Bets that could not win been taken , again imo , simply because they know you'll walk out if not a winner ..They don't even have the courtesy to give these unclaimed bets to charity ...I hope you take them to the small claims court and highlight the pure greed of these parasites of racing...
By:
Ozymandius
When: 14 May 13 17:37
exactly what odds were up on the screen...was it some local tote based system that happened to be included alongside the broadcast?
By:
THE_NUMBER_ONE_PUNTER
When: 14 May 13 17:46
no ozy

the list of horses and a price for each horse in race
By:
never give up
When: 14 May 13 17:56
only takes one objection and they wont get there license renewed..........you will get paid
By:
Tolmi
When: 14 May 13 17:57
I'm no expert but I doubt the small claims court involve themselves in gambling disputes.

The said firm are dispicable in the way staff do not inform punters if their bet was a second late.The only way the punter knows is if the bet wins and they are offered a refund.If it loses they do not realise that they were not even on.
By:
THE_NUMBER_ONE_PUNTER
When: 14 May 13 18:09
tolmi I was told the small claims do all contract disputes but I will go as far as I can with it I know it's only €150 but it's the signs not up in their shops and blatantly letting people put bets on at that meeting when they know they will not pay them if they win an dwill not contact them if they lose, nice work if you can get it,
By:
never give up
When: 14 May 13 18:21
just get a letter from ur solicitor informing them of ur objection
By:
THE_NUMBER_ONE_PUNTER
When: 14 May 13 18:41
ng
do I not have to win a small claims judgement before I can object to their licence.
By:
Tolmi
When: 14 May 13 18:53
You can object to their licence without a judgement.As gambling debts are not legally enforceable you will not get a judgement against them in any case.
By:
never give up
When: 14 May 13 18:59

May 14, 2013 -- 6:41PM, THE_NUMBER_ONE_PUNTER wrote:


ngdo I not have to win a small claims judgement before I can object to their licence.


no,just put an objection into there licence when its up 4 renewal

By:
THE_NUMBER_ONE_PUNTER
When: 14 May 13 19:01
ok tolmi I will go see a solicitor and see what he has to say,
I will post on here how I got on.

thanks everyone
By:
THE_NUMBER_ONE_PUNTER
When: 14 May 13 19:01
ok ng ta
By:
Kelly
When: 14 May 13 19:28
In the meantime , put the info out there on the social media scene .  None of the companies like being bad mouthed on F**ebook and the like , sometimes it gets more action than direct e-mails etc .
By:
trooper thornton
When: 14 May 13 19:53
Was the price on THEIR screen along with the name of the horse OR WAS IT THE TELEVISION SHOWING THE RACING
By:
THE_NUMBER_ONE_PUNTER
When: 14 May 13 20:08
trooper it was on THEIR television that was showing the racing
By:
lustrumm
When: 14 May 13 23:22
Forget about the small claims, write into ATR, send in your video and laddies will cough up without delay.

The last thing u should do is what db1974 suggests as my feeling is that strictly speaking laddies are right centrally and are not set up to take bets on it yet but will be soon.
It is incompetence no more that caused this issue but by the computer in laddies they would have no means of settling the bet.

I do agree though the amount of money they snaffled at that meeting last Satruday must run to thousnands in the UK. On to pof that there was racing on all there all morning. This is Saturday night racing in Australia and is huge.
As it so happens I was in a paddies shop for that race and saw it. It was the biggest race of the meeting and paddies had a full show and preview of the race. A good race and the winner burst through the middle to win after looking to have no chance in what was a group race as far as I know
By:
one track mind
When: 15 May 13 00:48
wasnt on a lads screen just the sis feed had this happen to me before. but thankfully had a manager with common sense who manually settled it as a winner even tho they didnt take bets on it. theres just no common sense in shops anymore fcuking joke it is. they all have settlers on there computers wouldnt have taken that much to sort it instead of all this hassle now.
By:
Ozymandius
When: 15 May 13 09:33
jesus wept Cry
By:
trooper thornton
When: 15 May 13 10:04
Its sounds like it was on the SIS TV in the shop rather than the Laddies Screen system the Customer service girl was just going through the motions with you and probably hasn’t the wherewithal to sort it out for you

If I was you I would contact the local Supervisor/Area manager and explain your problem provided the bet was kosher with regard to been (on-time etc) I would be amazed if you were not fixed up
By:
kavvie
When: 15 May 13 10:35
i think the worst part of this story is that if the thing lost there would have been nothing about it.how many losing bets were struck  on races at this track all across laddies in ireland and britain?are ladddies actively seeking out the people who had these void bets?..as ray burke said one time like fcuk they are
By:
slickster
When: 15 May 13 11:46
3 points spring to mind here....

1. Staff incompetence.
2. You can bet on everything today. Horse wins. Race on in shop. 100% has to be paid.
3. Why is someone betting on the outcome of a race being run in some Australian outback ffs? That's what crookies want....
By:
jimeen
When: 15 May 13 13:06
The reason they are not that anxious to take bets on Towooba is because horses can be 9/2 on the shows and maybe odds on on betfair. I know of somebody who backed a horse that ran in Towooba with an independent firm at 8/1 that was 2/5 on betfair at the time. The prices bear no resemblance to the horses realistic chance. You can be absolutely certain that the original poster had checked betfair before investing and there is more than likely some signage to suggest that prices cant be taken. I have seen  some place in South America where the prices on the screen cant be taken in Powers one day i was in one of their shops. How did the original poster decide to pick out Hyde Park in the first place ?,anyone ever think of that ? . The next time Towooba is on maybe you should try some small independent if you can find one,because as far as i know the bigger firms keep an eye on betfair closely nowadays.
By:
kavvie
When: 15 May 13 13:15
jimeen he only had 30e on it?wasnt a coup or anything.he was just in there from what i can gather and chances a 30e bet like a lot of us often do.id say it was an impulse bet.if they dont wanna lay horses there why show prices and tv coverage?they should turn it off if they dont want to lay bets at it.not take bets ansd void them when they win.i dont doubt what ur saying about betfair prices etc,but thats not the punters fault
By:
jimeen
When: 15 May 13 13:59
Kavvie,gambling is changing by the day. Firms dont mind you taking 5/2 a horse thats gone 2/1,because they know you will be getting paid 2/1 if it wins,likewise they wont care if you bet on something you cant because the best you can do is get your money back. The reason for the 30 euro play is because it is an attempt to get on under the radar,and you dont think that somebody who has an account here for 8 years is actually going to even look at Towooba never mind having a bet in it without some sort of edge.
By:
THE_NUMBER_ONE_PUNTER
When: 15 May 13 14:43
jimeen deffo no edge or angle from me, just as kavie says just threw 30 yo-yos on it as I was spending time in the shop,
I am gonna pop into a solicitor on friday morning see what he says.


I forgot to let you all know, I also told the girl in customer services I would take a ladbroke bet to the value of my return
but no they would not even do that.

I will let people know how I get on.
By:
Tolmi
When: 15 May 13 15:01
Having thought about this I would be amazed if they didn't have small print somewhere stating that no bets would be accepted from Toowoomba and that any bets accepted in error would be void.
By:
paulie wallnuts
When: 15 May 13 15:34
this is a pure case of paddy trying to be smart...it didnt work out for ya so just let it go..the price you took off the screen was a super tab price at a country track where unlike the city tracks they have fixed odds now...you wouldnt be able to place the bet and take the price anywhere in oz so why should paddy think he has the right to take it here and get paid...seriously nothing wrong with trying but sadly those days are well and truely gone...
By:
jimeen
When: 15 May 13 16:05
Of course they have small print saying they dont take bets in Towoomba,and of course the original poster knew what price it really was,and knew exactly what he was doing. If he is telling the truth that he was just spending time in the shop and decided to throw 30 yoyos on it,then dont bother going to see the solicitor,go to a gamblers anonymous meeting instead.
By:
pa lapsy
When: 15 May 13 16:31
You would think at 11.00 in the morning the cashier would have a cursory look at the docket and have been able to tell you there and then whether it was allowed, very poor staff nowadays who have little interest in the job but to be fair their pay is small so why should they.wasn,t always the case though.
What were your reasons for a E30 bet in Towoomba? Surely you aren,t someone(user name would be ironic) that bets on the early morning dross offered by the bookmakers.
By:
THE_NUMBER_ONE_PUNTER
When: 15 May 13 16:36
I don't know if it was in the small print but there were no signs on the wall
jimeen if I spend so much time in the shop don't you think the manageress would have paid me out and just said "sure we will get it back of him

if you have no advice on the bet maybe you should keep your opinions about peoples bets to yourself, ta

Why have ladbrokes no signs in all their shops saying we don't take bets on this meeting and why are their still no signs in the shop where I put the bet on,
By:
jimeen
When: 15 May 13 16:57
The number one punter,leave it out now please. If you were a regular losing punter they may well have paid you,but you were quite obviously trying it on with them and you werent a regular at all,so you have no chance of getting anything.
By:
kavvie
When: 15 May 13 17:10
so jimeen every time anyone goes into a shop and theres live pictures and prices up,would it be better to ask the staff are they taking bets on say the 5.30 in naas!?!..ur argument that hes at it is flawed.they simply shouldnt have pics and prices up if they are not prepared to take a bet on it.or worse take bets and dont pay out if they win,and do nothing if they dont?
By:
never give up
When: 15 May 13 17:22
tnop..................just put in an objection to there licence renewal,thats all u have to do
By:
Ozymandius
When: 15 May 13 17:24
I think we all  accept that they should not have taken  the bet in the first place. And that if you had lost you would have been none the wiser

However, let's say they had RTE tv pictures up..and RTE stuck up exchange prices..would you scribble down the exchange price and run up to the counter with the docket?  And later claim that Ladbrokes had displayed the price on the screen so should therefore accept the bet?
By:
THE_NUMBER_ONE_PUNTER
When: 15 May 13 17:46
kavie you are correct, I asked the girl whom I spoke to if They had contacted anyone who had a losing bet on these races and there was a deafening silence and jimeen thinks I am the one trying it on Laugh
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