Laser deposits

Laser cards are being withdrawn by all Irish banks and replaced with Visa Debit cards.  Deposits from Laser cards to Betfair have always been free; deposits from Visa Debit cards are subject to 1.5% charge unless things have been sorted out recently.

is it the same on ur other account the galway man ?

u wouldn't have to worry about that mugfingers .

You can email betfair and ask them to remove the old card from your a/c. You can then withdraw the funds to any new card you add.

Sorry should add, that I've done that twice so you can definitely do it.

card arrived

valid until 2013

Typical. Got one last week!

Dear XXXXXXXXXX

Thank you for your e-mail.

Please be advised that the repsonse you have been given is correct. As we are not a bank, we need to use Merchant banks such as Streamline to move the funds from your bank account to our account.

Apart from Laser cards and UK issued Visa Debit cards there is no charge for the service, therefore we do not imply the charge to our customers. For all other cards, including non-UK issued Debit cards, we receive a 1.5% fee and we, therefore, charge the customer that same amount.
The link provided by YYYYYYY is a link that will show you all acceptable Irish deposit methods and their respective charges, where applicable.


Please do not hesitate to contact us if you have any further enquiries.

Kind regards

ZZZZZZZZZZZZZ

Yes Rocket - raised it with them last year.

No luck though...

I was back & forth with them several times [across several different team members of their client servicing team].

The above was the "definitive" answer.

"YYYYYYY" [name blanked out for obvious reasons] was the previous
agent I dealt with [with "XXXXXXXXXX" & "ZZZZZZZZZZZZZ" being me; and the guy who has the final say].

HTH

What kind of visa debit card is it that you use that doesn't get charged the 1.5% The Icchantika?

The options available to Irish customers are listed at
http://payments.betfair.com/eireland_eur.htm
It appears that Betfair wants its customers to switch to moneybookers.com once Laser Cards are gone, as it is the only other free and instant deposit method.

I don't understand why Streamline should be charging more to process Irish Visa Debit transactions than to process Laser transactions or UK Visa Debit transactions.  The letter issued by permanent tsb announcing the change stressed that the change was in the customer's interest.

Streamline is very cagey about revealing its own pricing:
http://www.merchantservices.ulsterbank.ie/index.html

Betfair, Streamline and the Irish banks should not be allowed to pass the buck back and forth on this one - keep pestering all three until one of them comes up with a sensible explanation for this new charge.

Maybe if Shane Ross gets elected tomorrow, someone can persuade him to raise this in the Dail!

just deposited via laser with no charge

there is hope

normal

The latest (good) news on this from my contact in Betfair is:

"This is an issue which we are activly working on and hopefully I will be able to shed some light on this in the coming days."

Those with AIB, the only Irish financial institution that has not either replaced Laser with Visa Debit or announced that it is about to do so, are not affected by this problem.

I actually suspect that those with other institutions who keep their mouths shut and carry on using their laser cards as before are also OK - as far as I can see, the ESB is still successfully collecting my direct debit via my laser card.

Betfair removed the laser card from my account when I registered the new card and queried the 1.5% charge.  I am actually tempted to try registering the laser card again and see if it still works.

However, I have heard that ATMs are swallowing laser cards which are used after the replacement Visa Debit card is issued, so its probably safer not to risk that.

good news Monksfield.

I am owed only a "tanner"; but it is the principle of the issue.

*Purple