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something more sinister?
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Bank of Ireland customers are experiencing problems withdrawing cash because the bank's computer system is down.
The system for all online and telephone banking is down, while Bank of Ireland customers are also having difficulty withdrawing cash from ATMs. A spokesperson said it is an 'unforeseen temporary technical issue', which the bank is working to resolve. While branches are open, there maybe some 'minor restrictions on cash withdrawals', the spokesperson said. Tellers cannot access the up-to-date balance on customers' accounts. Bank of Ireland said all ATMs are operating normally but with a restricted cash service for BoI cardholders. It said some customers may be unable to conduct point-of-sale transactions but Bank of Ireland credit card transactions are unaffected. |
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The Eastern Europeans (nap)
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Customers attempting to withdraw larger amounts of money from ATMs – up to €400 - have been told they have exceeded their daily limit, even in cases where they have not made a withdrawal. There is restricted access to smaller amounts of cash.
The spokeswoman said the problem was caused by an “unforeseen technical issue” which disrupted access to internet and phone banking. This meant that ATMs were working offline and did not have up-to-date information about current balances. As a result, the teller machines severely reduced the amount of cash dispensed to each customer. The spokeswoman said the bank hoped to have the problem sorted out shortly, but declined to provide more detailed information about the issue which has caused the disruption. “It’s definitely a technical issue, and has nothing to do with money,” she said. The amount ATMs are currently dispensing varies according to the customer, she said. The glitch has also affected withdrawals from bank branches but credit card purchases with Bank of Ireland cards are not affected. “We apologise to our customers for any inconvenience they are experiencing and wish to assure them that we are working with our IT partners to ensure that all services are reinstated as a priority |
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hmm card was working this morn but not now.prob save me in the long run
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Samuel Morse will be able to confirm if credit card lodgements have worked today
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BOI machines shooting money out around city centre today made 320.00 myself by just withdrawing 20.00 a few mates and others made a nice few quid also, I know alot of people who made a nice couple of quid news is out now gardai standing at atm machines around the city stopping people from going near them and there's Q's all over the city at machines hoping to get close , its about time the banks gave something back
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You wish Barce ;)
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No bull Joe, you will hear more about it 2moro if you dont know alread, take a trip to nearest boi bank link and you will see gardai surrounding it, well they were earlier tonight dont know if there still doing it but it was happening
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Barca is correct, was one at it in Limk too imo
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It was happening amazingly, people will be charged for it otherwise it's theft.
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I withdrew €100 this evening and got the auld balance advice slip. I thought I was a few thousand better off in reality than the advice slip showed. I'm hoping the advice slip was wrong.
Or did Lenihan introduce a muppet tax that was automatically deducted from my account. |
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People who withdrew will just end up with overdrawn balances (if they took more than they had in the a/c) and be charged through the nose for the priviledge of feeling like they got free money for a while.
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was the banks system hacked? on the news it says there waas a minor exploitation. ffs
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lmfao Barca and his mates thinking they got free money. Wait till they get their next statements..
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My slip says I just took 20 quid out Isotonic, Try proving I got more,, At this moment in time my bank account still has the same amount of money in it 20.00 less but if another 300 is took out then so be it,I will just hold onto it till next week to use for bills etc so no problems if it's not spotted im 3 tonne better off, I did not take out money i didnt have, my statement still says I only took out 20 quid, it's up to the bank to prove otherwise
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THE hundreds of people who took wads of cash from faulty ATMs across the capital will have to pay back every cent, and more.
Overdraft fees and other charges will be stacked to the bills of everyone who took money from cash machines as a Bank of Ireland glitch resulted in too much being given out. The dash for cash had queues forming at ATM machines as people heard stories of extra money being dispensed to account holders. On a day when the Budget was sucking money from people's pockets, a glitch in Bank of Ireland cash machine systems meant people could withdraw more money than they had in their accounts. The news spread like wildfire on Twitter and other social networks, which led to long queues forming at many machines throughout the country. But today those account holders who over-indulged their need for ready cash faced potential financial hangovers as the Bank of Ireland declared all "unauthorised" withdrawals were fully recorded and would have to be repaid. In Coolock in Dublin, queues formed quickly at two ATMs outside the local Bank of Ireland as well as at cash machines in the Northside Shopping Centre, petrol stations and other outlets. Gardai went to the local bank at one stage as the queues lengthened. Ugly Gardai went to a number of other queue locations such as James Street in the city amid fears of ugly scenes. Bank of Ireland has insisted that customers were not being given "a free-for-all". A bank spokeswoman told the Herald: "A couple of urban myths are surfacing, there have been various reports from various parts of the city that people are getting €40 when they requested €20 or €100 when they requested €50." She confirmed some cardholders were getting money from ATMs even if they do not have those funds in their accounts. But she insisted that ATMs were not invariably dispensing different amounts to those requested. The situation arose when computer systems failed which resulted in the bank going off-line. "It means the system can't actually read your actual balance, and it makes a judgment of what you should have based on the level of activity on your account," she said. "Each card-holder has certain flexibility on their limit, and each customer has a different offline limit." Those customers who withdrew more money than they had in their accounts will be charged accordingly, she stressed. "It happens all the time where people are allowed to go slightly over. Are people allowed access to cash? Yes they are, but it's very restricted. "It's not a free-for-all. The customer will pay -- the records will show who is drawing out what and how much." |
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PMSL @ the thick cnuts who thought they were getting free money.
Don't forget to pay back your newly acquired overdrafts. |
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is this for real, all seems like a perfect watered down version of the bigger fishbowl, boi PR stunt on budget day feeding the poor mice some more poisioned cheese , they must be pissing themselves laughing. Good luck Barca, give some of it to UNICEF.
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heard a taxi driver boasting he got 9 grand
[smiley:crazy] |
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i always thought that those atm's only held a few grand overnight before being topped up?
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Heard a few stories today a few people got a few grand out, There the people I feel sorry for, there statements will be horrible to look at, Lukily I never got anything of the sort I didnt take anything that was already in my account, but I have to laugh a the BOI statement when they suggest that money was not spitting out this is a lie, think there trying to save face, I got 300 and my slip says I took out 20 and my mates were the same so I know there lying, but if there is 3 tonne took out of account then so be it, it was worth a try , as one of my mates said its a couple of hundred to get them thru xmas its a loan they wld never have gotten if they went in and asked for it.
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that was not already in my account
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Any word when it'll be back up and running???
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BOI online that is?
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was working last night but down again this morn.banks are oprn.
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Anyone that banks with BOI would want to be logging onto their accounts fairly lively and start reconciling transactions. There are debits on my account that have nothing to do with. The €20 figure that people were talking about all week is there 4 times. There are bank charges X 6 in the last week that have no relevance
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true could be a lot of charges on the sly, they have form doing this[>o]
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The customer will pay
and the Taxpayer. |