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moneybookers made me change my email address and password for security reasons as they said someone else was trying to access my account so i did as i was asked,now i am unable to transfer funds from my moneybookers account to my betfair account as betfair have the following policy
"Once you have made your first Moneybookers deposit, your Moneybookers email ID will be registered on your Betfair account for future deposits and withdrawals. For security reasons, you are then not allowed to change it."
as anyone ever had this problem before and if i contact betfair will they be able to help me somehow do you think?
"Once you have made your first Moneybookers deposit, your Moneybookers email ID will be registered on your Betfair account for future deposits and withdrawals. For security reasons, you are then not allowed to change it."
as anyone ever had this problem before and if i contact betfair will they be able to help me somehow do you think?
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Betfair Customer Services 26 Nov 13:42
Please be aware that we are currently experiencing technical problems with Moneybooker deposits. Our technical teams are urgently working to resolve the issue and we apologise for any inconvenience caused.
For alternative payment methods please visit http://payments.betfair.com/country_select_ukeire.htm or contact the payments helpdesk via paymentsescalations@betfair.com
Betfair Customer Services 26 Nov 21:41
Please be advised that the earlier technical problems with Moneybookers have been resolved.
We apologise for any inconvenience caused and can confirm deposits via Moneybookers are now being processed successfully.
If you deposited money into your Betfair account using Moneybookers between 10:00 to 15:00 GMT the funds will have been returned to your Moneybookers account. If you made a deposit between 15:00 to 18:00 GMT the funds will be returned to your Moneybookers account tomorrow 27th November.
Please be aware that we are currently experiencing technical problems with Moneybooker deposits. Our technical teams are urgently working to resolve the issue and we apologise for any inconvenience caused.
For alternative payment methods please visit http://payments.betfair.com/country_select_ukeire.htm or contact the payments helpdesk via paymentsescalations@betfair.com
Betfair Customer Services 26 Nov 21:41
Please be advised that the earlier technical problems with Moneybookers have been resolved.
We apologise for any inconvenience caused and can confirm deposits via Moneybookers are now being processed successfully.
If you deposited money into your Betfair account using Moneybookers between 10:00 to 15:00 GMT the funds will have been returned to your Moneybookers account. If you made a deposit between 15:00 to 18:00 GMT the funds will be returned to your Moneybookers account tomorrow 27th November.
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