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Petition as follows:
1. The new version of the website form is a major step backwards. Amongst other issues, it is difficult to navigate, and involves more clicking and scrolling than the previous version. It makes form study more laborious.
2. We ask that the RP brings back the old format ASAP and allows users the option of choosing between new and old versions. This will give the RP precious data as to which version is preferred.
3. For all future major website revamps that affect form study, the RP will pull together a panel of long term users and beta test the version before launching anything live.
If you broadly agree with the above, sign below and I'll send the completed petition to the RP and ask it to be escalated to management.
Thanks.
1. The new version of the website form is a major step backwards. Amongst other issues, it is difficult to navigate, and involves more clicking and scrolling than the previous version. It makes form study more laborious.
2. We ask that the RP brings back the old format ASAP and allows users the option of choosing between new and old versions. This will give the RP precious data as to which version is preferred.
3. For all future major website revamps that affect form study, the RP will pull together a panel of long term users and beta test the version before launching anything live.
If you broadly agree with the above, sign below and I'll send the completed petition to the RP and ask it to be escalated to management.
Thanks.
Show More
When I ask portrait or landscape to print the card it prints every horse name twice.Looks like a waste of paper.Is that me or a glithc on the new site.Tried print different computer but same bug.
It's most certainly a resistance to change Sage.
Happens in all spheres in the online space whereby folk convince themselves they are being ignored, overlooked, left behind etc. Embracing change for what it is and for whatever it is given it's here to stay is better than throwing the toys out of the pram.
It won't take long for it all to calm down.
If there are any 'bugs' they will be ironed out following feedback.
Bugs are almost inevitable.
Impossible to account for the unknown unknowns.
Happens in all spheres in the online space whereby folk convince themselves they are being ignored, overlooked, left behind etc. Embracing change for what it is and for whatever it is given it's here to stay is better than throwing the toys out of the pram.
It won't take long for it all to calm down.
If there are any 'bugs' they will be ironed out following feedback.
Bugs are almost inevitable.
Impossible to account for the unknown unknowns.
You are the greatest "bug" in humanity,you Arab loving cretin
Current opinion is; Leif the Brainless one and 350 users think otherwise.
A close call
A close call
Fat punt summed up my argument against lethargic ignorance by stating that after half an hour"I gave up".
No doubt his 10 year old nephew has instilled in him the relevance and efficacy of the new, tab format.
Either that,or he has taken his laptop to the tip
No doubt his 10 year old nephew has instilled in him the relevance and efficacy of the new, tab format.
Either that,or he has taken his laptop to the tip
The Arab lover trying to dig his way out of yet another Faux pas.
350 against and Leif the Brainless for.
A close call
350 against and Leif the Brainless for.
A close call
Is the racist pretendee Hammers fan still on tilt?
Appears to be dancing to the pipers tune
Appears to be dancing to the pipers tune
uptheirons • May 24, 2026 8:42 PM BST
The Arab lover trying to dig his way out of yet another Faux pas.
350 against and Leif the Brainless for.
A close callLaugh
The Arab lover trying to dig his way out of yet another Faux pas.
350 against and Leif the Brainless for.
A close callLaugh
It is not likely to be unless users vote with their feet
Site been sorted yet?
__---------
Yes, the window licking dinosaurs have been given a recovery package with directions.
Either they give their heads a wobble and crack on, or they pass the baton onto those more capable.
__---------
Yes, the window licking dinosaurs have been given a recovery package with directions.
Either they give their heads a wobble and crack on, or they pass the baton onto those more capable.
I have tried to get used to the new format but I cannot get used to it. I am going to switch to either ATR or Sporting life. I think the older you get the harder it is to accept change no matter how much you try.
This isn't a minor change, it is a total redesign for the purposes of appeasing their sponsors, the bookie chappies.
Those who pay a subscription to use it for their own purposes which is in direct competition with the bookie chappies are not deemed worthy of consideration.
Quite the opposite in fact.
Those who pay a subscription to use it for their own purposes which is in direct competition with the bookie chappies are not deemed worthy of consideration.
Quite the opposite in fact.
I sign the petition.
Can’t we pay double for the old design..
It’s fine if they want to promote bookies odds etc..
The new design is basically. Bet spotlights tip. Click on bookie to bet it..
If I was Willian hill,coral,betfair done,boyles. I d be unhappy.
Given all the odds are now in the Ladbroke corporate colour ,red,instead if each bookies corporate colour..
The main gripe ,is space wasting and faded italics.
The writing of trainer and jockey is small and faded
The only bold stuff is
Horse name,spotlight selection,bookies odds in Ladbroke corporate red.
Can’t we pay double for the old design..
It’s fine if they want to promote bookies odds etc..
The new design is basically. Bet spotlights tip. Click on bookie to bet it..
If I was Willian hill,coral,betfair done,boyles. I d be unhappy.
Given all the odds are now in the Ladbroke corporate colour ,red,instead if each bookies corporate colour..
The main gripe ,is space wasting and faded italics.
The writing of trainer and jockey is small and faded
The only bold stuff is
Horse name,spotlight selection,bookies odds in Ladbroke corporate red.
May 25, 2026 -- 10:52AM, nineteen points wrote:
It is very poor and very user unfriendly.
yep...TF, ATR & irishraing all far better pointa
There’s just too much space wasted with white background,
Why
Each line should have a purpose
The gaps are bigger than the writing,
Take you 5 mins to scroll down all the runners in the national
Just cram it all up closer,change corporate colours,which I’m sure they will when betfair say,we want yellow, if not,no more adverts from us.
Pointless setting your preferred bookmaker. If the odds shown match ladbrokes corporate red.
Companies spend millions on corporate colours,only for the post to just dismiss this.
Presume it’s in red. To highlight more,to make you click and bet,so then the post get a cut of the bet.
But still could use each firms corporate colour.
Why
Each line should have a purpose
The gaps are bigger than the writing,
Take you 5 mins to scroll down all the runners in the national
Just cram it all up closer,change corporate colours,which I’m sure they will when betfair say,we want yellow, if not,no more adverts from us.
Pointless setting your preferred bookmaker. If the odds shown match ladbrokes corporate red.
Companies spend millions on corporate colours,only for the post to just dismiss this.
Presume it’s in red. To highlight more,to make you click and bet,so then the post get a cut of the bet.
But still could use each firms corporate colour.
Not sure with the passage of time alone we'd get used to the new format.
There's absolutely nothing wrong with change, but for the better, not worse.
A simple example.
If you switch to the 'compact' card, all details regarding headgear, CD wins, etc, disappears.
Why ?
It didn't with the old format, so why now ?
Is that simply a 'glitch' too which will be rectified in the fullness of time, or bad website design ?
Bizarrely, it will tell me it's the first time the jockey's ridden the nag, but I'm not really too bothered about that, tbh. I'd much rather see if the horse is sporting cheek-pieces, has a win at the distance, etc.
Is that really too much to ask ?
Problem is, that's just one example of a load of niggles which together add up to a heap : a heap of sh*te.
There's absolutely nothing wrong with change, but for the better, not worse.
A simple example.
If you switch to the 'compact' card, all details regarding headgear, CD wins, etc, disappears.
Why ?
It didn't with the old format, so why now ?
Is that simply a 'glitch' too which will be rectified in the fullness of time, or bad website design ?
Bizarrely, it will tell me it's the first time the jockey's ridden the nag, but I'm not really too bothered about that, tbh. I'd much rather see if the horse is sporting cheek-pieces, has a win at the distance, etc.
Is that really too much to ask ?
Problem is, that's just one example of a load of niggles which together add up to a heap : a heap of sh*te.
I’ve just measured the new box ,each runner.
Sad ,I know,but it’s a quiet bank holiday..
Each runner is 40mm box
Only 20mm is being used. 20mm is just white space,totally pointless
Sad ,I know,but it’s a quiet bank holiday..
Each runner is 40mm box
Only 20mm is being used. 20mm is just white space,totally pointless
The 40 mm was on iPad. Might be more on computer.
It’s 20mm. 10 mm waste on a iphone
It’s 20mm. 10 mm waste on a iphone
I've been using the RP website for around 25 years now, and they've tinkered with it before, making changes which initially seemed a step backwards, but you got used to them pretty quickly using it each day.
But, this is very different given just how many issues there are with the updated version.
It's staggering that they didn't create a separate beta site with the proposed changes and ask users to trial it and give feedback. That way they may have avoided this whole fiasco.
But, this is very different given just how many issues there are with the updated version.
It's staggering that they didn't create a separate beta site with the proposed changes and ask users to trial it and give feedback. That way they may have avoided this whole fiasco.
Totally agree blue book.
I hated the post when the sporting life stopped
But got used to it
Then didn’t feel great when they did the big switch over years ago,but it was great in the end,loads of options,worked great.
But this just looks cosmetic.
They can’t improve the features cos they had it all anyway,
Just it’s just look and design to tinker with,
It looks like change for change sake.
Plus the people they are aiming it at,I.e the drunks,casual race goer. Tend to not use the post site anyway.
A lot use the app.
Looks like they ve made the app and site the same.fair enough.
They’ve still got the wasted space problem and the corporate colours problem.
I hated the post when the sporting life stopped
But got used to it
Then didn’t feel great when they did the big switch over years ago,but it was great in the end,loads of options,worked great.
But this just looks cosmetic.
They can’t improve the features cos they had it all anyway,
Just it’s just look and design to tinker with,
It looks like change for change sake.
Plus the people they are aiming it at,I.e the drunks,casual race goer. Tend to not use the post site anyway.
A lot use the app.
Looks like they ve made the app and site the same.fair enough.
They’ve still got the wasted space problem and the corporate colours problem.
The problem is
When you click on a race
You don’t see a horse ,
It’s all info,spotlight verdict,options to set stuff.
The horses name. Trainer,jockey. Needs to be bold print.less space between lines,bookies corporate colours,
Why don’t they explain the logic,
Surely even casual punters ,actually like to know the name of the horse or the jockey.
It’s tricky. Trying to please everyone,
The app should be simple,but the site should be more informed
When you click on a race
You don’t see a horse ,
It’s all info,spotlight verdict,options to set stuff.
The horses name. Trainer,jockey. Needs to be bold print.less space between lines,bookies corporate colours,
Why don’t they explain the logic,
Surely even casual punters ,actually like to know the name of the horse or the jockey.
It’s tricky. Trying to please everyone,
The app should be simple,but the site should be more informed
Ok, so let's assume they're streamlining everything into one platform - an app.
I get that, to a degree, but it still doesn't explain why when you access the 'compact' card on the app vital bits of info' just disappear like a f*rt in the wind.
Somebody clearly thinks that knowing the jockey's up first time is significant enough to flag up on that page, but not the fact the horse is wearing blinkers for the first time.
I get that, to a degree, but it still doesn't explain why when you access the 'compact' card on the app vital bits of info' just disappear like a f*rt in the wind.
Somebody clearly thinks that knowing the jockey's up first time is significant enough to flag up on that page, but not the fact the horse is wearing blinkers for the first time.
We all seem to be in agreement,CUTH with exception of the lunatic,Leif the Brainless
I’m ok with change.
Just get rid of empty space,return corporate colours on selected bookies,make horse,jockey,trainer. Same bold ink.
Them 3 are wrong,
Moving spotlight to top of page,maybe,that’s fine,helps punters read it first,
Better to read that than just look at a list of horse names,
They’re guiding you to an assessment of the race,rather than just a list of runners,no problem.
Just get rid of empty space,return corporate colours on selected bookies,make horse,jockey,trainer. Same bold ink.
Them 3 are wrong,
Moving spotlight to top of page,maybe,that’s fine,helps punters read it first,
Better to read that than just look at a list of horse names,
They’re guiding you to an assessment of the race,rather than just a list of runners,no problem.
With the older - better - format, you could eyeball the runners, trainers, jockeys, course form, distance form, headgear, days since last run, tips, and the last six races at a glance : no noise. No distractions.
On that first pass alone you would begin to form an initial impression of the likely contenders, how competitive the race was, who the likely favourites were, and so on.
I would do this with both the current odds and tissue forecast turned off. Questions would then arise : POST SOVIET CRIMEA hasn't raced for 262 days ; has it ever won fresh ? Let's go and look. Prescott's AN ANT is sporting blinkers for the first time ; has it won before with aids ? Let's see.
Point is, it worked.
Now, they seem to be catering for people who wish to be spoon fed by relying on the opinion of an 'expert', and providing a bigger platform for the bookies.
On that first pass alone you would begin to form an initial impression of the likely contenders, how competitive the race was, who the likely favourites were, and so on.
I would do this with both the current odds and tissue forecast turned off. Questions would then arise : POST SOVIET CRIMEA hasn't raced for 262 days ; has it ever won fresh ? Let's go and look. Prescott's AN ANT is sporting blinkers for the first time ; has it won before with aids ? Let's see.
Point is, it worked.
Now, they seem to be catering for people who wish to be spoon fed by relying on the opinion of an 'expert', and providing a bigger platform for the bookies.
Well, it's a business they're running when all is said and done, and profit is king.
Maybe p*ssing off a lot of knowledgeable subscribers in order attract the occasional punter who's a bit clueless will generate more money, but surely the optimal business strategy is to have a website, app - whatever - which appeals to both.
Maybe p*ssing off a lot of knowledgeable subscribers in order attract the occasional punter who's a bit clueless will generate more money, but surely the optimal business strategy is to have a website, app - whatever - which appeals to both.
Spoon feeding and promoting bookies ,fine. Let them do it,,people want it.
It gets people interested,then they might look for themselves.
Just more compact,better italics,corporate colours,unless the bookies are happy being in a ladbrokes world.
It gets people interested,then they might look for themselves.
Just more compact,better italics,corporate colours,unless the bookies are happy being in a ladbrokes world.
Just a tiny point. The boxes they’ve put the horses in,rent even joined,there’s a space gap between them,more wasted space.
There are plenty of other websites out there where you can access the form for free : Sp*rting Life, A* the Races, T*meform, the various bookies, etc.
But, people still ponied up to use the RP site.
They subscribed.
Why ?
Because it was the most user friendly.
Now, they risk losing those very people to a cohort who could just as easily access form for free elsewhere.
Does the Racing Post think those occasional punters will prefer their site to all the others ? Is it that the Spotlights and 'Verdict' in the RP are better than Timefirms on the SL website ? Well, even if they are, would those occasional punters realise that ? Of course not.
And as far as the Spotlight comments go, I've lost count of the times the 'expert' has referred to a filly as 'he' or 'his', i.e. THIS FEMALE HORSE : 'disappointing on his [sic] seasonal reappearance at Windsor 14 days ago, and he [sic] will need to settle better on this rise in trip'.
Who are they trying to appeal to ?
If it's the occasional punter, I think they may be on a hiding to nothing since none of them will be subscribing anyway.
But, people still ponied up to use the RP site.
They subscribed.
Why ?
Because it was the most user friendly.
Now, they risk losing those very people to a cohort who could just as easily access form for free elsewhere.
Does the Racing Post think those occasional punters will prefer their site to all the others ? Is it that the Spotlights and 'Verdict' in the RP are better than Timefirms on the SL website ? Well, even if they are, would those occasional punters realise that ? Of course not.
And as far as the Spotlight comments go, I've lost count of the times the 'expert' has referred to a filly as 'he' or 'his', i.e. THIS FEMALE HORSE : 'disappointing on his [sic] seasonal reappearance at Windsor 14 days ago, and he [sic] will need to settle better on this rise in trip'.
Who are they trying to appeal to ?
If it's the occasional punter, I think they may be on a hiding to nothing since none of them will be subscribing anyway.
And,you can see lifetime form and watch replays from it,Busy
Paper's all well and good if you want truncated form lines.
But anyway, if the paper was good enough, why bother with a website ?
But anyway, if the paper was good enough, why bother with a website ?
uptheirons
I'm salivating at the prospect of an away trip to Lincoln's LNER stadium this coming season - not... .
I'm salivating at the prospect of an away trip to Lincoln's LNER stadium this coming season - not... .
The Paper version is for Dinosaurs and cannot possibly compete with the Online version however much they have slaughtered the Site
They update the post.
Yet still print the full results pages in the weekender,every week.only 20 pages some weeks.
I wonder if anyone studies form by looking at these.
You need 2 houses to store the results section,28 years.no sign of them stopping it.itscrazy.
Mobile phones and the internet invented since they started it.
Love to know how many people in Britain has got every section
100% divorced,given run out of space in loft,garage,spare bedrooms.
Yet still print the full results pages in the weekender,every week.only 20 pages some weeks.
I wonder if anyone studies form by looking at these.
You need 2 houses to store the results section,28 years.no sign of them stopping it.itscrazy.
Mobile phones and the internet invented since they started it.
Love to know how many people in Britain has got every section
100% divorced,given run out of space in loft,garage,spare bedrooms.
no interest in replays
never seen a dinosaur in the paper and dont get the allusion. too much is digital and audio-visual and online and most of it is poisonous garbage
never seen a dinosaur in the paper and dont get the allusion. too much is digital and audio-visual and online and most of it is poisonous garbage
Just crash all horse racing form websites and let people go back to what we did before the internet.
Buy last season's form book - whether by Raceform or Ti*eform - the Weekender each Wednesday for the last seven days' form, and then the Sporting Life or RP each day when you fancied a punt.
Laboriously write out each horse's form line, from the form book and Weekender, and then decide the race is too competitive for a bet.
By which time you had no time for further form study because you had to : a) go to work, or b) go to bed at a reasonable hour for work the next day, or c) simply have time to do anything else.
We're not asking much : the previous RP site was fine. Please put it back to how it was, or even offer us the chance to pay for it as an alternative option to the current shower of sh*t. We shouldn't have to, in the same way you shouldn't have to pay more for so-called organic veg', meaning veg' that isn't sprayed with sh*te, but we get the world's gone to sh*te anyway and just want to be able to study the form like we did before with no hassle.
Buy last season's form book - whether by Raceform or Ti*eform - the Weekender each Wednesday for the last seven days' form, and then the Sporting Life or RP each day when you fancied a punt.
Laboriously write out each horse's form line, from the form book and Weekender, and then decide the race is too competitive for a bet.
By which time you had no time for further form study because you had to : a) go to work, or b) go to bed at a reasonable hour for work the next day, or c) simply have time to do anything else.
We're not asking much : the previous RP site was fine. Please put it back to how it was, or even offer us the chance to pay for it as an alternative option to the current shower of sh*t. We shouldn't have to, in the same way you shouldn't have to pay more for so-called organic veg', meaning veg' that isn't sprayed with sh*te, but we get the world's gone to sh*te anyway and just want to be able to study the form like we did before with no hassle.
congrats getting organic veg into this
organic or not you can keep it. dont eat plants
organic or not you can keep it. dont eat plants
SELECTION BOX TIP COUNT...There was someone on here that missed and needed the tip count next to every horse on ONE scrolling webpage...like it was before the RP mangled it ....here you go this is what you need.......https://www.horseracing.net/racecards
PS Racing Post bring that tip count back on the whole meeting scroll pages and you will be nearly forgiven...the tips were irrelevant,. but it was a fantastic market indicator 24 hours before a race.and clicking on every race on a bank holiday or Saturday is a massive time waste
In 2 years. We will all just lump on spotlights selection with ladbrokes. And everyone will be happy.
Well, after the best part of 40 years, I have accessed the Racing Post for the last time.
Coincidental story running onthe Racing Post website............'I had to sit in my office because I had tears in my eyes' - the most unforgettable stories in Racing Post history, as chosen by the editors....he must have just looked at the new website!
That the person in charge of this abomination is the Mr Bean lookalike,Keith The Nerd Melrose shows which way it will go
HA HA that leif dude is something else...if he studied at night school he could better himself to be a moron....he actually thinks clicking and opening a different Java tab 500 times...is progress over ONE self contained rapid data assimilation webpage
Signed.If I print card every horse is named 2x. red run red run,aldaniti aldaniti etc.Appreciate if anyone on here can tell me whats wrong.How I can resolve this problem.At the moment I will jut stop betting on horses until its resolved.
Is anybody else having problem accessing the info on pedigree, sales stats etc info when clicking on the relevant tabs.
This is as close as 90% to the old site... lets hope they don't meddle with it ....its far far superior... on ONE scrolling webpage when you click on all races on meeting ...you have ALL horse comments, the tip count,ratings prices etc..https://www.horseracing.net/racecards
https://x.com/SimonHolt3/status/2059534472236646683?s=20
Post
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Simon Holt
@SimonHolt3
@racingpost
A mess….
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Simon Holt
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https://x.com/brodders_be/status/2059589607767908501?s=20
Ian
@brodders_be
Has
@ThomasKerrRP
or anyone at the
@RacingPost
made any comment whatsoever on the universal dislike and basic lack of usability of the new website?
Ian
@brodders_be
Has
@ThomasKerrRP
or anyone at the
@RacingPost
made any comment whatsoever on the universal dislike and basic lack of usability of the new website?
Earlier this week I sent by post a printout of this thread, along with a covering letter summarising the issues to Tom Kerr and Mark Renshaw (CEO of the RP).
I'll report what, if anything, I hear back.
I'll report what, if anything, I hear back.
Thank you for your efforts Wadders. Appreciate it.
“I know a lot of people at the racing post who use it, who work there, and they’re a bit embarrassed by this, but in all of these things, they’re not going to roll back the site, to admit failure.”
Tony Calvin – Racing Room discussion 56.17 – 64.00
https://youtu.be/Ih8eF0Mp-7E?si=JV6R5FYOHokwfku8&t=3377
Tony Calvin – Racing Room discussion 56.17 – 64.00
https://youtu.be/Ih8eF0Mp-7E?si=JV6R5FYOHokwfku8&t=3377
does anybody use the Timeform site at £30pm and how it compares to the RP site at £29.99?
It's basically not fit for purpose now. It would have been awful even if they rolled it out in the depths of Winter, but to do so during the height of the Flat season is unforgivable
Considering how much more money is wagered on the jumps compared with the flat, thank God this fiasco has occurred now.
Just tried to use it and sort by Odds....doesn't work, clicking that changes the order of the card number. Sadly, clicking the card number does exactly the same.
Signed.
Unfortunately end users are no longer considered when making gui changes, think it would have been hard to make it any worse if they tried!
Unfortunately end users are no longer considered when making gui changes, think it would have been hard to make it any worse if they tried!
In 1985 Coca Cola introduced their new recipe.on testing customers preferred it.
The world went crazy and everyone hated it.
The cola board were at a group meeting in Italy in the mountains,they went out for a meal.
The owner of the restaurant on realising who they were,brought an old original bottle out in a wine basket.
It was then ,the directors realised their mistake,if the impact reach this far.
After 79 days they went back to the old formula.
They then spent millions on advertising to let customers know .
This leading to the new seekers advert.
I d like to tech the world to sing,in perfect harmony,
It’s the real thing.
The real thing being the original recipe.
I know 2 members of the new seekers( they reformed ,with band members splitting to form new groups).
So I m hoping they might write a new version for the post.
I d like to teach the world to read
The racing post website
Find form figures and betting odds
In perfect harmony
It’s the real thing.
The world went crazy and everyone hated it.
The cola board were at a group meeting in Italy in the mountains,they went out for a meal.
The owner of the restaurant on realising who they were,brought an old original bottle out in a wine basket.
It was then ,the directors realised their mistake,if the impact reach this far.
After 79 days they went back to the old formula.
They then spent millions on advertising to let customers know .
This leading to the new seekers advert.
I d like to tech the world to sing,in perfect harmony,
It’s the real thing.
The real thing being the original recipe.
I know 2 members of the new seekers( they reformed ,with band members splitting to form new groups).
So I m hoping they might write a new version for the post.
I d like to teach the world to read
The racing post website
Find form figures and betting odds
In perfect harmony
It’s the real thing.
Obviously some very fragile egos matter far more than the product
Verdict at the top before the runners.
What utter cretin thought that masterstroke up
What utter cretin thought that masterstroke up
The update seems to be directed at casual race goers,less facts,more verdicts.
But anyone who is a member of,clearly isn’t a casual race goer,
Maybe the app,could be ok for this,as a lot of casuals will use that,but the main site won’t be.
The worst simple issue is.
You click on a race,and the page you see hasn’t got any horses names on it,
But anyone who is a member of,clearly isn’t a casual race goer,
Maybe the app,could be ok for this,as a lot of casuals will use that,but the main site won’t be.
The worst simple issue is.
You click on a race,and the page you see hasn’t got any horses names on it,
Just so much wrong, as said by almost all the unreadable typeset and dazzling white space a major culprit, but plenty of other changes that make no sense. Example being when you click on the RPR or TS, the default order is from bottom rated upwards - no one views private handicap ratings whether it be RPR or Timeform from lowest upwards. It's though the presentation was decided by someone who spends more time searching for Eric Clapton albums from worst to best than form studying. Also, when browsing through a 2 year old maiden or conditions event I like to look at a list of the past winners of the race . You'd previously just scroll down to the bottom, now you have to bring up a whole new page via stats.
I can’t really think any negatives of the old site,it did everything,loads if you want to or basic stuff if you wanted to.
Why are those who tested that,worse than those who tested this,
Quick tips at the top,fine ,but I don’t think members think this is a priority
Why are those who tested that,worse than those who tested this,
Quick tips at the top,fine ,but I don’t think members think this is a priority
Leif the Brainless disagrees.
The actual users are all cretins
The actual users are all cretins
awful website now very limited information the old one was far superior
My registered letter to the RP management enclosing a print of this thread was delivered on 29 May. I've heard nothing back by post, email or phone. Not massively surprised. They'll no doubt pigheadedly continue with this version of the pro cards to the annoyance of a lot of users.
I tried, folks.
I tried, folks.
Ego's are far more important than the product....they've totally destroyed the site
Well done Wadders, thanks for your efforts, sterling work.
Their lack of interaction says a lot about their managerial style. Arrogance personified.
Their lack of interaction says a lot about their managerial style. Arrogance personified.
I cancelled and have requested a refund for the previous month.
I note their ads on social media are currently offering £12.99 p/m for the basic package.
Trustpilot reviews as expected ...
https://uk.trustpilot.com/review/www.racingpost.com
I note their ads on social media are currently offering £12.99 p/m for the basic package.
Trustpilot reviews as expected ...
https://uk.trustpilot.com/review/www.racingpost.com
You'd think they would take note of the Trust Pilot reviews which are without exception absolutely damning.
loper...fragile egos who will not admit they are wrong...will willingly watch the paper sink
A lack of a similar opponent will probably save the wretches
Timeform for £30 a month seems a superior offering to the RP
I think with studying form its all about what you're used to. When you know exactly what you want and exactly where to go to find it, the last thing you need is someone changing things. That's not to say some things can't be improved, but change for change sake is never a good idea. Where there is a case for change, the way it's done is crucial to customer relations. The RP could be a textbook exercise on what not to do.
whoever thought that this was improvement is clearly not a punter, takes twice as long to plough through i have started using attheraces instead.
The Verdict before you see the runners showed the stupidity of the layout
Yup, putting ther verdict ebfore the runners is a poor decision. As it making some of the typeface so small it is very hard to see.
Also, on two mornings this week, the PostData / T/S and RPR tables (under the Stats tab) have said 'No data' for a number of races across the tracks.
This hap[pened last week, as well, but my email to them was met with 'in the light of any other complaints, it must be your brower etc etc' followed by a pretty daft 'solution' which did not work anyway. After about 30 minutes the problem correcrted itself as someone clearly put in a temporary fix at the paper.
This week, the problem occured under two differtent browsers and then corrected itself before going again and then correcting again.
Three more emails to them have yet to produce a resposne, and i did tell them in advance not to blame my browser etc etc.
Clearly this is not only a disappointing change to something that was not broken but it has also been badly implemented with poor double checking.
In my days as a mainframe computer programmer for a big bank, and then data centre director for twp others, this type of carelessness would not have been allowed. But 'my days' were 15 years and more ago and standards are obviously much lower now!
Also, on two mornings this week, the PostData / T/S and RPR tables (under the Stats tab) have said 'No data' for a number of races across the tracks.
This hap[pened last week, as well, but my email to them was met with 'in the light of any other complaints, it must be your brower etc etc' followed by a pretty daft 'solution' which did not work anyway. After about 30 minutes the problem correcrted itself as someone clearly put in a temporary fix at the paper.
This week, the problem occured under two differtent browsers and then corrected itself before going again and then correcting again.
Three more emails to them have yet to produce a resposne, and i did tell them in advance not to blame my browser etc etc.
Clearly this is not only a disappointing change to something that was not broken but it has also been badly implemented with poor double checking.
In my days as a mainframe computer programmer for a big bank, and then data centre director for twp others, this type of carelessness would not have been allowed. But 'my days' were 15 years and more ago and standards are obviously much lower now!
The only logical conclusion to reach is that they simply don't give a monkeys,The Knight.
Countless emails have been ignored/disregarded from lifelong subscribers with absolutely no response other than from their pre prepared script.
What a way to run a Business.
Countless emails have been ignored/disregarded from lifelong subscribers with absolutely no response other than from their pre prepared script.
What a way to run a Business.
An update on this. I have now received an email back from Tom Kerr in response to my letter and a printout of this thread. It sounds like they might be putting in some fixes. Fingers crossed.
Dear Mr ___________ ,
Thank you for your letter about the new Racing Post racecards and my apologies for not responding to you sooner.
I greatly appreciate your thoughtful and comprehensive feedback. It is appreciated and will be passed onto our product team, who are continuing to process feedback and mapping out future development.
I fully understand how frustrating it is to have a product you use daily suddenly change, especially when it interrupts workflows you've developed over many years, or where (as unfortunately happened with our new racecards) some features are initially missing or broken.
The team has been working to address the most pressing issues with the new racecards and feedback such as yours is enormously helpful as we consider the steps to take over the summer.
Best wishes,
Tom
Dear Mr ___________ ,
Thank you for your letter about the new Racing Post racecards and my apologies for not responding to you sooner.
I greatly appreciate your thoughtful and comprehensive feedback. It is appreciated and will be passed onto our product team, who are continuing to process feedback and mapping out future development.
I fully understand how frustrating it is to have a product you use daily suddenly change, especially when it interrupts workflows you've developed over many years, or where (as unfortunately happened with our new racecards) some features are initially missing or broken.
The team has been working to address the most pressing issues with the new racecards and feedback such as yours is enormously helpful as we consider the steps to take over the summer.
Best wishes,
Tom
At east you got a response, Wadders.
However, the general tone is that the new product merely needs tweaking rather than being binned.
It would be informative for him to explain why the old racecards needed replacing, and what features the old racecards could not support that had to be introduced.
Well done anyway.
However, the general tone is that the new product merely needs tweaking rather than being binned.
It would be informative for him to explain why the old racecards needed replacing, and what features the old racecards could not support that had to be introduced.
Well done anyway.
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