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Am I missing something? I am being logged out with increasing frequency on both the forum and on betting pages recently. (using laptop) It is really annoying as I have to go to account details to get back to the log in box by which time a race might be over. Nothing on the service page of the forum about being timed out. It is now down to every 2 minutes or so.
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Try deleting your browser history. Not saying it will work but nothing to lose.
Automatic logouts on Betfair Exchange usually occur due to session timeouts (around 30 minutes of inactivity), browser issues (like cookie settings), or security triggers if using API tools without activity. Users have reported unexpected session expiration messages, sometimes related to page auto-refreshes.
Bet Angel
Bet Angel
+3
Key Causes for Automatic Log Out:
Session Timeout: A safety feature that logs users out after a period of inactivity.
Browser/Cookie Issues: Incompatible browser settings or stale cookies (e.g., in Chrome) can cause premature session expiration.
Inactive API/Third-Party Tools: Using betting software in "practice mode" without placing real bets can lead to session restrictions.
Security/Account Restrictions: If Betfair detects unusual activity or data harvesting, it may restrict access or force logouts.
Betfair
Betfair
+3
Troubleshooting Steps:
Clear Browser Data: Clear cache and cookies in your browser (e.g., Chrome, Firefox) to resolve session issues.
Re-authenticate: Log in again. If you have updated your password, ensure all automated systems are updated.
Check Account Status: Ensure your account is not suspended or restricted.
Verify Identity: Ensure all account verification documents are up-to-date.
betfair.co...
betfair.co...
+3
If you are facing repeated issues, it may be a temporary glitch or a need for a Betfair Customer Service review of your account.
Bet Angel
Bet Angel
+3
Key Causes for Automatic Log Out:
Session Timeout: A safety feature that logs users out after a period of inactivity.
Browser/Cookie Issues: Incompatible browser settings or stale cookies (e.g., in Chrome) can cause premature session expiration.
Inactive API/Third-Party Tools: Using betting software in "practice mode" without placing real bets can lead to session restrictions.
Security/Account Restrictions: If Betfair detects unusual activity or data harvesting, it may restrict access or force logouts.
Betfair
Betfair
+3
Troubleshooting Steps:
Clear Browser Data: Clear cache and cookies in your browser (e.g., Chrome, Firefox) to resolve session issues.
Re-authenticate: Log in again. If you have updated your password, ensure all automated systems are updated.
Check Account Status: Ensure your account is not suspended or restricted.
Verify Identity: Ensure all account verification documents are up-to-date.
betfair.co...
betfair.co...
+3
If you are facing repeated issues, it may be a temporary glitch or a need for a Betfair Customer Service review of your account.
That's been happening to me too Sageform. Can be a right pain.
I don't get that on here, but I do on Daq (logs out randomly for 'security') - yeh, like when I've just placed a bet 
For the last 6 months I have been just closing the laptop lid rather than switching it right off. I have deleted the browser record and turned the laptop off. I will report back tomorrow.
It's been happening to me for around a week now. Getting logged off about 3 times a day.
Betfair must be getting too popular so anyone who has not placed a bet for x minutes is timed out?
tried a few things but still logged out every 10 minutes or so.
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