AC and ID verification

I believe that you have answered your own question,implausible

Payback for guaranteed penny pinching

I had to do one - ID not AC - (and one only) years ago for a bookmaker account I made some money on over Cheltenham.

Passport scan and upload, took five or ten minutes.  No huge deal.

I can see how AC might be a bigger deal.

The utter lunacy of A/C's will remain the Anti Gambling Commissions greatest achievement in stopping people doing with their own funds whatever the choose to do.
It matters not a jot if you have £10M of your own money if you haven't got an "income" that you can show them.
The lunatics have actually taken over the Asylum

I have been waiting 3 weeks for verification from skybet despite uploading every document they asked for. Cant even reach anyone to ask or complain. Just robot doorkeepers. Cant even leave them as I cant get my balance ?  Where do I go from here ?

More fool you for complying with their ludicrous demands

Wouldntget my money if I didnt.

It's just another example of the few spoiling it for the many.
Big brother knows best don'tcha know.

With 'ladcrooks' an email to Stella David yielded immediate result. Money refund to my card with 2 days.
The online chat operatives are a waste of time including the manager. A direct email to their CEO will instigate a response from higher up eg a case manager. The rest is plain sailing.

I've stopped punting now, just the remaining live anteposts. If absolutely necessary, I might do the odd one here (The Exchange), but not with any online bookie; I do not even use a fee charging cash dispenser. Why pay to get one's own money out? Illogical!

If I'd be subject to ID verification (AC next probably) then punting is truly dead! I'm the most irregular punter who does not exceed £20 per bet. I've not gone beyond a £100 a month deposit limit.

I used to turnover at least £2k a month, occasionally the same amount in one single antepost bet eg Don Cossack. Now, the thought of being subject to id verification and/or ac kills any interest in the sport for me.

It would be fantastic if you fecked off from here too! A more boring man I am yet to meet!

He almost makes you appear interesting, Lochy!

Brians,they cannot keep your money.It is bluff that they try on

You won’t be laying this winter Kenbo…..

Much as Aceform is a clueless individual,implausible stands alone for gross stupidity

It would be fantastic if you fecked off from here too! A more boring man I am yet to meet!


And so say all of us.

turns out not only a bore but a lying bore.


The £20 was supposed to have been processed on 29th Dec, yet it's not showing in my account today (3rd Jan). It was supposed to take between 1 and 3 days.


With 'ladcrooks' an email to Stella David yielded immediate result. Money refund to my card with 2 days.


Both versions can't be right.

Up the Irons…. So how do I get the money? There are no contact details that arent gatekeeper robots.

EMail them demanding your money to be returned within 48 hours or legal action will follow,Brians

Fingers crossed, Lochy!

I spotted that lie too, JML. The truth gets in the way sometimes.

Iron is all hot air,wouldn’t show you a bet but spouts he’s a pro,or likes to give the impression tbh…

A complete End.

You tell him

Narsty man

Il Etait Temps
*2    900.00    Back   
05-Dec-25 21:44
899.01
*Average odds:  On  Off                   
Back subtotal:    899.01
Lay subtotal:    0.00
Market subtotal:    899.01
Commission @ 2.00%:    17.98
Net Market Total:    881.03

Will that one do you Sweaty mongrel?

You fudging ?

About time too

BF mostly for I/R but the occasional starter for ten (as in this bet) helps.
Had to take the reset at 10/11 with a Book

Feel free to post any of your Backs or Lays,Aceform

'brians', you'd try Mr Peter Jackson, CEO of Flutter, which owns sly', paddy and Betfair. His email address is peter.jackson@flutter.com

I sent him an email, and almost immediately received a reply from one of his staff at head office. The matter was referred to someone higher up (not online operatives). The matter was sorted in no time.

It's gone strangely silent,Aceform.
All hot air

Thanks for the advice Upthe irons. Tried that  but the e mail address is a non reply able  one.  Any other ideas ?

Will try yours Impossible. Thanks. Will let you know.

Not surprisingly peter.jackson e mail address just got returned. It doesn't work.

uptheirons 07 Jan 26 21:12 
It's gone strangely silent,Aceform.
All hot airLaughLaugh

Few months until the flat season Iron…..

Aceform and the DG StewyB are quick to post accusations (unfounded in my case)but considerably slower to admit they were wrong.
The Chuckle Brothers

brians • January 8, 2026 8:47 AM GMT
Not surprisingly peter.jackson e mail address just got returned. It doesn't work.

check that you haven't got any links on your email. That can sometimes auto-block incoming emails for security reasons.

google ai is trying to claim jackson has stepped down, but flutter website says he is still ceo. (good luck keeping your money in the future when ai starts to run financial companies and decides that you are dead.

Thanks for trying to help Dave. Have tried again, hasn't come back yet . Mind you its only been gone 2 mins!

Oh no! Refused again.  Anybody got a postal address.?

Brian,

This is on the Flutter Entertainment web-page, might be worth a try

Registered Office
Flutter Entertainment plc
Belfield Office Park,
Beech Hill Road, Clonskeagh,
Dublin 4, Ireland
D04 V972


corporatecomms@flutter.com

Thanks a lot Andrew. So nice to see genuine helpful people on here instead of the insulting, back biting and think-they're -funny characters you sometimes get. Cheers

This address was working in August might be worth trying complaints.bf@betfair.com

Thanks but my problem is with Skybet. I presume they are a different outfit. I do appreciate your time though toffeegirl.

I am astounded that Bookmakers are still allowed to accept deposits from a potential customer without first establishing that all appropriate checks have been done first.
The Books do not have a leg to stand on in refusing to return deposits obtained without their checks being satisfied first

Sorry Brian I misread your post, accorfing to Outlook support@skybet.com is a valid address if you havent tried that.

Thanks again. Will let you know.