ComingupHill - I can count distances and know the fractions.
The Racing Post are wrong, the total is actually 16.1 lengths (they will have forgotten to have deducted the original short head (0.1) from the 2.51 race) but that's by the by.
William Hill have settled as 13.7 lengths despite there own rules on the specific 3 way distance betting market stating, "The officially declared winning distance is calculated between the first two horses past the post that have completed the race having followed the correct course and carried the correct weight".
I have brought it to their attention and they just quoted, "Adjustments to settlement won't be made for amended results or adjudications made by governing bodies after the weigh-in when the official result is declared" and said that results can't be amended after the weigh in.
The official distance of the race was never a short head (0.1) because the rider of the second weighed in 15lbs light and this was discovered as part of the weighing in process and NOT after they had weighed in.
I can not believe they are not resettling but the chap I spoke to was clueless.
Any advice appreciated ?
Thank you
ComingupHill - I can count distances and know the fractions.The Racing Post are wrong, the total is actually 16.1 lengths (they will have forgotten to have deducted the original short head (0.1) from the 2.51 race) but that's by the by.William Hill h
The 8 races is 16 But what is counted for a sh hd,they seem to say .2
It looks a minefield.
How many races included What happens in photos. What happens if results changed.
Presume every bookie has own rules,maybe it needs formulating equally across all bookies.
The 8 races is 16But what is counted for a sh hd,they seem to say .2It looks a minefield.How many races includedWhat happens in photos.What happens if results changed.Presume every bookie has own rules,maybe it needs formulating equally across all bo
By the way Trotface,I was only ribbing,but given your 22 posts in 19 years,deserved a rib.allthough you might get a jibe,you ll still get an answer.so it’s worth it.
By the way Trotface,I was only ribbing,but given your 22 posts in 19 years,deserved a rib.allthough you might get a jibe,you ll still get an answer.so it’s worth it.
If accepting it’s 0.1 for a sh hd,plus disguarding the toby Moore disquallified one. If counting all 8 races,and not first 6 like the tote.
Can’t believe this hasn’t been sorted years ago given all the different possible rules.
It’s 16.1If accepting it’s 0.1 for a sh hd,plus disguarding the toby Moore disquallified one.If counting all 8 races,and not first 6 like the tote.Can’t believe this hasn’t been sorted years ago given all the different possible rules.
Clearly the 13.7 weighed in is wrong,has it was disqualified at the weigh in,so didn’t weigh in.
They ve got it wrong,will change it,tough if they ve paid out on 13.7
Like they tell customers,must wait till weighed in.
Clearly the 13.7 weighed in is wrong,has it was disqualified at the weigh in,so didn’t weigh in.They ve got it wrong,will change it,tough if they ve paid out on 13.7Like they tell customers,must wait till weighed in.
Bet with hills,got a dispute,post on betfair to sort.
Don’t worry,forum will sort it ,then you can get back to hills,pmsl Why not bet it with betfair.
Come back anytime,we aim to please.
Trotface,Fair play for having no shame.Bet with hills,got a dispute,post on betfair to sort.Don’t worry,forum will sort it ,then you can get back to hills,pmslWhy not bet it with betfair.Come back anytime,we aim to please.
Waffle on and on,pmsl. It’s a forum,isn’t the idea you want people to post, It’s not my fault you plumbed for 16.25 wrongly.you need to waffle more to get it right.
Thanks for posting mate.
He will next year,22posts in 19 years,starts a thread on hills.Waffle on and on,pmsl.It’s a forum,isn’t the idea you want people to post,It’s not my fault you plumbed for 16.25 wrongly.you need to waffle more to get it right.Thanks for posting
hills have incorrectly settled 11.75-16 as their winner, over 16 is the winner
13.6 for the 7 'normal' races & 2.5 for the DQ race makes a total of 16.1
although not relevant to this bet the short head of 0.1 isn't added because miller spirit is ignored only the dist between macari & music piece is considered
times from BHA site... macari 2mins 45.25s music piece 2mins 45.75s 0.5s difference
on flat soft ground 5lps is the scale used therefore 5 x 0.5 = 2.5l is the winning dist for this race
hills have incorrectly settled 11.75-16 as their winner, over 16 is the winner13.6 for the 7 'normal' races & 2.5 for the DQ race makes a total of 16.1although not relevant to this bet the short head of 0.1 isn't added because miller spirit is ignore
They should payout on the 16s overs,but doubt they will unless you ask them.
They are usually fair,so will get your money.
Anyone would win at ibas(does this still exsist).It’s a factual result,so they can’t defend it.They should payout on the 16s overs,but doubt they will unless you ask them.They are usually fair,so will get your money.
Many thanks Comingupthehill and apologies if I appeared a little short with you.
I agree with all you say regarding the bet and have no doubt it will be settled correctly when it is addressed by anybody at Hills who has a clue.
The chap I spoke to was very lazy and just kept repeating that the result couldn't be amended if changed after the weigh in and refused to accept that the result had been amended as a result of the weigh in process and not after they had weighed in.
Like yourself, I know that I'll get paid but I'd rather they just came to their senses and save me the hassle of having to raise the matter externally.
Thanks again for your input and I'll come back with an update.
Many thanks Comingupthehill and apologies if I appeared a little short with you.I agree with all you say regarding the bet and have no doubt it will be settled correctly when it is addressed by anybody at Hills who has a clue.The chap I spoke to was
They have now amended the result - the result that they told me was not to be amended - but they have not amended it to Over 16 Lengths.
They have somehow amended the result from "Between 13.5 and 16 Lengths" to "Under 13.5 Lemgths".
I can see how they originally settled the result incorrectly by lazily using the incorrect distance (short head, 0.10) in the 2.51 race, but how on earth have they now settle the result as "Under 13.5 Lengths" ?
Surely there is a Hills member of staff who knows what they are talking about in respect of horse racing as their responses up to now have been very embarrassing.
I'll be back with an update when they have hopefully come to their senses but I won't hold my breath.
ComingupHill - It gets better and better.They have now amended the result - the result that they told me was not to be amended - but they have not amended it to Over 16 Lengths.They have somehow amended the result from "Between 13.5 and 16 Lengths" t
Given the post wrongly said 16.2,where do they get their figures from.
Can’t believe they add it up themselves,surely must use some industry official distance.
Presume all bookies use same figure,unless it’s just a free for all,and everyone just adds it up themselves. Given racing,no doubt there’s endless systems they use.
Trotface ,have they paid you yet.Given the post wrongly said 16.2,where do they get their figures from.Can’t believe they add it up themselves,surely must use some industry official distance.Presume all bookies use same figure,unless it’s just a
ComeuptheHill - They just keep quoting from their rules:
"Adjustments to settlement won't be made for amended results or adjudications made by governing bodies after the weigh-in when the official result is declared".
They are absolutely fecking clueless and don't realise that the result was amended during the weighing in process - the clerk of the scales objected - and no after the weigh in, their rule is to cover if say an owner appeals and a result is amended via Portman Square in 3 weeks time.
There is a rule in their specific 3 way distances markets - the market I bet in - which states, "The officially declared winning distance is calculated between the first two horses past the post that have completed the race having followed the correct course and carried the correct weight".
That makes it clear that the winning difference in the problem race was 2.5 lengths and not a short head (0.1) and that the total winning distances were 16.1 lengths and not 13.7 lengths.
If I have to go to IBAS, Hills will concede and pay out immediately but I really shouldn't have to go to the trouble just because of the incompetence of their staff.
ComeuptheHill - They just keep quoting from their rules:"Adjustments to settlement won't be made for amended results or adjudications made by governing bodies after the weigh-in when the official result is declared".They are absolutely fecking cluele
all you can do is make your case ask them to raise it with their supervisor tell them you will be forwarding to IBAS as your bet is clearly a winner
if no joy forward to IBAS you will be paid eventually
yes the DQ was before the weighed in signalall you can do is make your case ask them to raise it with their supervisor tell them you will be forwarding to IBAS as your bet is clearly a winnerif no joy forward to IBAS you will be paid eventually
Go in a shop,they might help you with a direct contact.
My mate wrote 8-1-2 on a on course slip,20 quid.
No instructions
They tried paying him all ways forecast,he wanted straight tricast.
It won,luckily,he had a few straight forecasts online 8-1-2,so they paid him,1200 quid.
They didn’t have to really,
They ll pay once you explain to someone who can authorise it.
Go in a shop,they might help you with a direct contact.My mate wrote 8-1-2 on a on course slip,20 quid.No instructions They tried paying him all ways forecast,he wanted straight tricast.It won,luckily,he had a few straight forecasts online 8-1-2,so t
They’re not that bad,most people can add up a few quarters.
It’s not them,they ll know to phone a regional manager etc,so he can solve it.
Who decides on distance,why isn’t it decided by bha,or do each bookie just do their own.
They’re not that bad,most people can add up a few quarters.It’s not them,they ll know to phone a regional manager etc,so he can solve it.Who decides on distance,why isn’t it decided by bha,or do each bookie just do their own.
the BHA judge determines the winning dist its 2.5l for this race, the problem is the hills trader in charge of this market has seen its a sh hd initially (which it was) but hasn't re-settled the relevant markets when the DQ announcement was made
the BHA judge determines the winning distits 2.5l for this race, the problem is the hills trader in charge of this market has seen its a sh hd initially (which it was) but hasn't re-settled the relevant markets when the DQ announcement was made
Or do each bookies trader,sit there adding it up in their own head,with calculator,
So each bookie can get a different result.
Isn’t there a central distance they just check,Or do each bookies trader,sit there adding it up in their own head,with calculator,So each bookie can get a different result.
Wonders - Agree with all you say and betting shop staff wouldn't have a clue regarding anything to do with distances never mind weighing in, etc.
ComeupHill - I agree with all you say except I think you give betting shop staff too much credit.
Regarding the jockey weighing in light, he weighed out with the correct weight and then the trainer (Gary Moore, his grandad) failed to add the weight cloth to the saddle when he saddled the jockey up.
Gary Moore was fined a grand and Toby Moore got beat despite his mount presumably being 15lbs well in.
Thanks for your advice gents, going to IBAS seems simple enough - especially with this case as I know they will award in my favour - but I shouldn't have to go the trouble.
Wonders - Agree with all you say and betting shop staff wouldn't have a clue regarding anything to do with distances never mind weighing in, etc.ComeupHill - I agree with all you say except I think you give betting shop staff too much credit.Regardin
You could shame them on twitter,it seems to be the modern way,
Find a managers name and dm him,pointless asking the customer service staff,they just stick to rules,they ve no authority to investigate.
Just try an email,it’s not a big dispute,pretty simple,you can’t add up,please check.
Overturning it is the problem,has they will have to payout double result.
Don’t think many punters have backed it,plus you missed it by 0.1 ,Sod’s Law.
You could shame them on twitter,it seems to be the modern way,Find a managers name and dm him,pointless asking the customer service staff,they just stick to rules,they ve no authority to investigate.Just try an email,it’s not a big dispute,pretty s
More than 3 days after the event and William Hills still have not amended their incorrect settlement even though their own specific rules for 3 Way Distances clearly state that:
"The officially declared winning distance is calculated between the first two horses past the post that have completed the race having followed the correct course and carried the correct weight".
Just to let anybody out there betting with these charlatans that they are happy to disregard their own rules rather than settle the market correctly.
More than 3 days after the event and William Hills still have not amended their incorrect settlement even though their own specific rules for 3 Way Distances clearly state that:"The officially declared winning distance is calculated between the first