live video carlisle

nop...

not working in what way stu ?

Mine was just OK
BF live video

never loaded for me, just the race title screen..?

I closed it then reopened it, worked 2nd time

Same

cheers reg, maybe a browser/interaction issue then...

it was fine here tbh which is unusual coz it's normally me who has issues with it...

have you got a betpurple account ?

try that next race if you have one...

obviously try BLV also.

I opened it in purple and got same thing - just the race title screen, very odd!

Might be chrome though which I'm currently on...

I sometimes press the arrow to switch to the next or previous race, come back and it works

Firefox not aswell.

just opened Lingfield LV fine - it was just the RTV feed for me, very odd

stu...

RTV tell me chrome is the one you should be using...

and i think Firefox is supposedly a safe bet too...

those are the two recommended by Perform i think.

they're not the same stu so i wouldn't go counting chickens just yet.

yep that's what I was thinking - the sky feed fine, but not RTV for me

Had this happen a few times lately with the live stream not opening straight away, just reloading the page seems to work here.

Tried some reloading, but it still hung on the race title screen for me...

guess it's the classic cookies clear etc etc....

you mean the scrolling bar in the middle of the screen GC ?

yes that's pretty common these days...

pity more folk ain't moaning about it coz something might be done about it if they did.

is the above for the 14:50 race stu ?

you getting the scrolling bar thingy ?

just about to try it nearer race...

14:50 loaded fine here...

still hanging on title page - all other sections open e.g. predictor, video form etc, just not the live video part.

i have the same problem stu, so your not alone

No scrolling bar Hib, I meant clicking on the live stream tab at the top of the racecard and a grey page appears with an arrow in the middle but nothing opens up. I have reloading the page and retrying the live stream tab and it works 9 times out of 10. Pheckin nuisance though.
How good could Betfair be if they invested in some decent software, starting with fast speeds for in running with EVERYONE playing with the same conditions. Greed however will not let that happen, hence why it is slowly dying.

ah, thanks ambush - out of interest using chrome browser?

oh i see GC...

i use the LV page personally (not saying it makes a difference).

i know this sounds stupid stu but...

i'd contact Betfair Help Desk...

at least let them know there is an issue...

they might even do something revolutionary and contact RTV about it ?

Firefox,video form,then no race vid.

yes stu.  lingfield working fine, carlisle  video analysis ect all fine , just not loading  race. all it shows is the race title

Hmm, could be a browser/ISP type interaction issue - as it's only doing this for some.

just looked on twitter, seems a few already reporting this to the helpdesk who have passed it on...

stu...

there have been issues with RTV LV for ages...

clearly not affecting everyone at the same time...

the scroll bar thingy is one of them (altho it normally loads eventually)...

glitching during races (without losing time)...

RTV told me it's packet loss from the telephone exchange...

not convinced personally...

the issue you and a few others are having today is a new one on me...

but trust me RTV LV ain't right and it hasn't been for ages imv.

It's not just an error on BF, same on both purple and Paddies live feeds I'm getting

Guess they use same supplier/sysmtems

it's the same feed stu...

betpurple and Betfair.

mine neva flickered today.

Radio works lol

oddly I've had one of my best days results so far at Carlisle, just not been able to watch any live!

still stuffed stu ?

yep

several saying same (some less politely) to the twitter helpdesk!

i will email the RTV lads...

not promising anything but will let them know anyway.

dumbly, they replied to one that they'd checked and it was now working fine - the point seems it's only affecting some users...!

BF twitter that was ^^^

cheers hibby

i've emailed them stu...

i doubt it's an RTV issue tbh but see what they say at least.

any good at Cork stu ?

Cork not working for me

oh dear oh dear...

i'm getting it now...

Carlisle 3:55 stuffed.

no good for me, looks fairly permanent problem until something gets changed in settings somewhere...

mine neva flickered today.

Betfair Help

@BetfairCS
This issue has been raised to our video providers so that they can take a closer look into this issue. Apologies for any inconvenience caused! - Timothy
3:36 PM · Sep 11, 2024
·
49 Views

RTV tell me there are no issues that they can see stu.

Sky feeds are loading fine, so it's obv something to do with RTV

it's not working for me

i think something like this happened a few years ago and it was a virgin ISP problem

what internet providers are you using ?

Chrome

yep Virgin here too

another virgin here, not working for me

Sky, not working

Virgin her but not working on Skybet either , on Micro Edge

working on B364

Same with me. Sky fine, RTV not working.

is everyone ok now ?

No just the same. Any RTV meeting and its not working

mine neva flickered today.

Twoboyz, try chrome and make sure it's latest version.

edge/bt infinity mine neva flickered today.

I am swifty

f00ked

edge/bt infinity mine neva flickered today.

Maybe if I'd been able to watch mine it wopuld have won, not lost

nowt to flicker ere 

RUK pics back again for me today.

Maybe glitch sorted...?

edge/bt infinity mine neva flickered today.

Haven't changed any of my setup since yesterday, so must be something else changed...