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grayhawk
20 Dec 23 17:14
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Date Joined: 05 Oct 06
| Topic/replies: 30,668 | Blogger: grayhawk's blog
Problems with this channels today?...every time i pause, fast forward or rewind i'm getting picture break up...sometimes when i release the pause i can hear the sound no problem yet it takes about 5 or 6 seconds for the picture to move Confused

No problems with ay other channel

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Replies: 24
By:
grayhawk
When: 20 Dec 23 17:17
any
By:
ashleigh
When: 20 Dec 23 17:43
been ok here.
By:
grayhawk
When: 20 Dec 23 17:58
Cheers Ashleigh....been flicking through recordings of last couple of days racing and yesterdays racing replay and no bother but todays racing has been nothing but bother...

Might have something to do with the fact i watch all my tv through the mini box and not the main SKYQ box yet it's been that way for over a year and i've never encountered this problem before .....Confused
By:
doorman99
When: 20 Dec 23 18:32
No, but had enormous trouble logging in on laptop ysdy, eventually after the third attempt at speaking to a barely understandable woman in Asia by the sound of her (used to be well spoken English gent, all good things come to an end) finally logged me in from their end and ok tdy.
By:
swiftynifty
When: 20 Dec 23 18:41
I often encounter pause/rewind issues with RTV both through main SKY box but more often with the miniboxes. Sometimes a rewind cannot be paused so i have to turn off at the mains. Infuriating, God knows why only that channel?
By:
doorman99
When: 20 Dec 23 18:49
It's the only channel that gets knocked out by a bit of rain on the satellite dish too, if there is anyone left who doesn't know,  you will still get it on channel 877 if that happens.
By:
lemon
When: 20 Dec 23 18:52
I've had the same issue as grayhawk today. Had to switch to recording the SD channel on sky (877) to enable rewinding, f/fwd etc
By:
grayhawk
When: 20 Dec 23 19:01
Cheers Lemon...at least i now know my SKY is not the problem and it's a RTV issue.
By:
grayhawk
When: 28 Dec 23 13:54
Anyone else experiencing this problem or is it just lemon and me....it's doing my napper in Angry

Strange that it only happens on the HD channel Confused
By:
strontium
When: 28 Dec 23 13:59
Yes, I've had it all through Christmas.
By:
grayhawk
When: 28 Dec 23 15:13
Did it start on the 20th Strontium?......


Infuriating trying to study replays if races...if it doesn't sort itself out in the next couple of weeks i'm gonna ring up to query why its happening.
By:
grayhawk
When: 28 Dec 23 15:15
Have a feeling they'll say it's an issue my end when obviously it's not if happening to others.
By:
screaming from beneaththewaves
When: 28 Dec 23 17:32
No problems at all here, but here's what solves this sort of thing on an old Sky plus box like mine. You basically want to do the equivalent of a clean-up and defrag. Get rid of stuff you don't need on the disk, then re-order what is left. I don't know how it works on SkyQ, but on the old boxes, first go to your Planner, toggle right to Deleted, then delete everything listed there there. You don't need this deleted stuff still sitting there on your disk. Next go to Services - Help - Sky Plus Rebuild and let that do its stuff. If that doesn't do the trick, then try the old on/off at the mains thing, and this time the re-boot should work.

The problem is that I have no idea what the equivalent buttons to press are on SkyQ.
By:
strontium
When: 28 Dec 23 19:29
Sorry Grayhawk, not sure when it started. First noticed it on Boxing Day.
By:
grayhawk
When: 28 Dec 23 19:30
Cheers for that Screaming... unfortunately i can't find the SKY Q rebuild equivalent and have tried everything else to no avail Sad
By:
screaming from beneaththewaves
When: 28 Dec 23 19:45
Just a thought: if your one of your problems is viewing recordings through a minibox, perhaps those recordings were made when the box was in standby mode, and your main box and mini box may be in different standby modes. I think it's Settings - Set up - Preferences, and you'll see Eco, Active and None. Make sure they're the same on both boxes (Eco presumably).

I hope this is right. A neighbour was getting exasperated with their Q Box (I can't recall what the fault was), but this seemed to fix it.
By:
grayhawk
When: 28 Dec 23 20:14
Ta..it's not just recordings it's live viewing as well.

I view everything om my mini box and it's set to eco...no idea what my main box is because i only use it to receive the signal - it's in the spare room and not connected to a TV.
By:
grayhawk
When: 28 Dec 23 20:15
Thanks Strontium.
By:
grayhawk
When: 12 Jan 24 20:00
Lemon and Strontium....mine returned to normal on Wednesday ( thank god Happy ) ...has yours done the same?
By:
strontium
When: 12 Jan 24 20:05
It was OK today now you come to mention it.
By:
Rico-Dangleflaps
When: 12 Jan 24 20:12
ok
By:
grayhawk
When: 12 Jan 24 22:29
Ta.
By:
The Dragon
When: 12 Jan 24 22:36
yup same problem on hd moved to 877 and all ok
By:
lemon
When: 12 Jan 24 22:44
good stuff
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