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anyone know the email for betfair customer services
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NO longer exists - peter ...
It is All - 'Live Chat' (or UNlive Chat, more like  ) - or - They say - The best way is - Twitter ...But, of course - You need to have a Twitter account - and many of US more seasoned Betfair users - do Not do Twitter (and Facebook, and Instagram, and Tik-Tok etc) .... on principle Welcome back - by the way ... Not seen you post in ages. |
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There is no email or phone number for Betfair CS (for mortals without account managers, at least).
Your options are webchat or Twitter. |
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peter, try this.
priority@betfair.com |
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onlooker - I have never understood your not using Twitter 'on principle'. I get not wanting to get involved in the inanity of social media, but it is perfectly possible to use Twitter just like email.
Or is it something else that I have missed? |
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Perhaps I am being presumptive - longbridge - and you can tell me ...
What Personal details do you have to 'divulge'/Register with Twitter - in order to have an Account? That being why - I do not, and will not, share all my Personal details with google - by having a highly intrusive google Account. Many/most internet users probably do not even know that they are part of googles enormous database of almost everyone - by enthusiastically signing up to/joining Youtube to watch Influencers and other inconsequential carp. |
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Twitter is fine to use as CS from my experience - I barely use it to post anything else.
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Absolutely incredible a company this size dealing in real money situations has no phone number or email address
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I find bigger companies are more like that generally jim - they don't want to read through 1000's of emails every hour do they?
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you can phone banks though or online supermarket eg. Asda
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It costs money/wages to have somebody answer the Phone, or read, and answer, emails.
Customer perception, and loyalty, appear to be negligible (if even thought of and/or considered) set against an 'extra few bob' in the company till. |
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It's the cheapest customer service package possible (type-talk with off-shored agents).
Affectionately known in the trade as the "Why My c Fy" package (We've Had Your Money, You Can Feck Yourself). |
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Yes stu it does seem that way and it will only get worse .
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Hope you all have two-step authentication on your twitter accounts. So many accounts getting hacked these days, wouldn't want my betfair details in a DM.
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That's a very good point Die Linke
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