Racing Post online

Did anyone else have problems reading the R/Post online yesterday. I phoned up and was told that the problem was NOT at their end and someone from the tech department emailed me saying that I have to update this that and the other, I emailed him my mobile number asking him to ring me to talk me through this, he sent another email telling me what to do with my computer. Now I'm not very tech minded and the upshot is that I've wiped all my emails  and accidently deleted my email account, I'm  now waiting for my daughter to come and reinstate my email account. To top it all off this morning I logged on to the R/Post web site and I have just been able to read todays Racing Post. The trouble that the have caused me by not checking that the problem was at their end.