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Anyone having problems with Firefox v83.0 and Bet 365

Storm Alert

13 Dec 20 09:52

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Date Joined: 22 Oct 02

| Topic/replies: 11,293 | Blogger: Storm Alert's blog

All working fine with Betfair but Bet365 starts loading then freezes and after a few secs gives me a yellow message "A web page is slowing down your browser what do you want to do? Stop it or Wait.

This is a new problem which started yesterday, no windows/other updates since Tue as fas as I can remember.

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Replies: 16

By:

Ramruma When: 13 Dec 20 10:04

I did not have OP's problem but it did have trouble rendering the menu to log out.

By:

Storm Alert When: 13 Dec 20 14:48

Thanks for the response, appreciated. I have identified the issue, which required an Firefox extension to be disabled. As I have been using the extension for years I assume it is something Bet 365 have done on their website over the weekend.

By:

saddo When: 13 Dec 20 15:01

Probably iffy on all browsers. Adguard has started blocking it on my lappy. If I get on the site through oddschecker, the banking page won't load. All works ok on the mobile if anyone needs to take money out.

By:

longbridge When: 13 Dec 20 19:22

Why use FF btw? It was my browser of choice 5 years ago but I have long since abandoned it for Chrome. And some sites work better in Edge since they ditched teh MS rendering engine in favour of Chromium.

By:

Ramruma When: 13 Dec 20 20:40

@Storm Alert -- maybe consider emailing Bet365 with the name of the extension.

By:

Sergeant Cecil When: 13 Dec 20 21:37

I'm having the same issue mate, site won't load, fine in IE. What extensions have you got installed? I've just tried there with Safe Mode - all extensions disabled - and it works fine. My guess is it's AdBlock Plus and probably a default setting blocking stuff. I have a few other add-ons installed but mostly niche stuff so that's probably the one we both have,

By:

Sergeant Cecil When: 13 Dec 20 21:38

Sorry, skipped your second reply. Is it Adblock then?

By:

Storm Alert When: 14 Dec 20 11:40

Yes Adblock Plus. If you disable the extension the problem goes away. I have it installed for years without problem as it does help reduce advertising; in my case especially relevant to the the Racing Post site and YouTube videos. I have emailed Bet365 customer service (no reply) and temporarily removed Adblock plus and advised them of the problem in the feedback option.

My PC was updated on patch Tue, Adblock plus updated mid Nov, Firefox to v83.0 about a week ago. However my guess is Bet365 has done something to the website (maybe a new script) as the issue occurred for the first time over the weekend. If there are enough complaints hopefully it will be looked at.

By:

saddo When: 14 Dec 20 12:34

I assume it has triggered many ad blockers, Adguard will let you onto the site after a warning, but won't let the banking page load at all. You see a bit of a ghost' page opening and it disappears.

By:

Storm Alert When: 14 Dec 20 12:52

saddo interesting that Adguard is also having problems with the site. Bet365 is a very busy site, user live bets top right, video streaming of various live sports bottom left etc. Website I believe is still HTML5 (Typescript for mobile) and I suspect a new script is running which the blockers don't work well with.

I have taken your advise and trying out new Edge (which is based on Chrome). Will need to do something about all the adds on the Racing Post site; across the top and down the right-hand side. What a mess

and must be slowing the whole site down.

By:

saddo When: 14 Dec 20 13:32

I'm on chrome

By:

saddo When: 14 Dec 20 13:34

Everything works fine on my mobile, (samsung internet I think)

By:

Sergeant Cecil When: 14 Dec 20 19:04

Dec 14, 2020 -- 11:40AM, Storm Alert wrote:

Yes Adblock Plus. If you disable the extension the problem goes away. I have it installed for years without problem as it does help reduce advertising; in my case especially relevant to the the Racing Post site and YouTube videos. I have emailed Bet365 customer service (no reply) and temporarily removed Adblock plus and advised them of the problem in the feedback option.My PC was updated on patch Tue, Adblock plus updated mid Nov, Firefox to v83.0 about a week ago. However my guess is Bet365 has done something to the website (maybe a new script) as the issue occurred for the first time over the weekend. If there are enough complaints hopefully it will be looked at.

Try adding these to your blocklist:

https://cdn.permutive.com/*
https://s.update.sharethru.com/*
https://www.google-analytics.com/*
https://www.googletagservices.com/*

These should massively speed up the Racing Post website.

By:

Storm Alert When: 15 Dec 20 10:03

Ok will do thanks. I have been playing around with Firefox and it is a lot better, with the right settings, at blocking intrusive adverts nowadays.

Got a response from Bet365 customer service who basically told me it was internet provider issue and I should contact them or use an alternative browser. Totally ignoring the Adblock plus element. So not going to get much joy there! Still at least they replied.

By:

Sergeant Cecil When: 15 Dec 20 10:59

Yeah, that's nonsense. Maybe worth reaching out to the Adblock makers instead? My only advice for now would be to disable extensions in Incognito mode and run Bet365 in an incognito window. I agree that Firefox is the best browser around and I don't intend on ditching it because of issues with one site.

By:

Storm Alert When: 16 Dec 20 09:34

Response from Adblock plus:

Thank you for reporting. I was able to reproduce the issue here as well. I am forwarding this to our filters team so they can test it out.

Thanks,

ABP Support Team
eyeo GmbH
Lichtstraße 25
50852 Cologne, Germany