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montrachet
20 May 20 18:12
Joined:
Date Joined: 13 Jun 06
| Topic/replies: 21 | Blogger: montrachet's blog
Hi guys ...keep your fingers crossed but i think its solved .Behind the scenes i got the CEO of Flutter Peter Jackson to intervene and kick some butt and with the help of a guy called Alan Loughrey .I have been told they fixed it a few minutes ago and mine is now working fine  Hope yours is working as it should .
Peter jackson should be commended cos he took my criticisms and explanations  seriously and most big comppany CEO's dont .
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Report elise • May 20, 2020 6:16 PM BST
mine was fecked earlier, just been through the same markets and now seems ok, so cheers for trying and fingers crossed it's sorted
Report sparrow • May 20, 2020 6:19 PM BST
Pity you didn't post this on the 404 thread which has been running since the beginning of April.
Report RothmanMike • May 20, 2020 6:43 PM BST
I'll report back at 4am tomorrow morning when I login for the Australian racing.
Report GLASGOWCALLING • May 20, 2020 7:01 PM BST
Fingers crossed no problems switching markets  SO FAR, I wont congratulate you yet Montrachet in case I put the

mockers on it. !! Wink
Report Wicklow • May 20, 2020 7:13 PM BST
Well done Mont, Id noticed that I had nt been directed to the 404 page for a while and was wondering if i was dreaming. It goes to show that it wasnt that hard of a fix and beggers belief that it took so long. Furlough or not - a company of their size, their IT and customer service is pathetic, to let this go on for 7/8 weeks.

Anyhow cheers buddy.
Report pablo-fanque • May 20, 2020 7:17 PM BST
well done montrachet .

any chance of you having a chat with Peter about fixing the ridiculous Premium Charge pricing

Happy
Report FatPunt • May 20, 2020 8:25 PM BST
Mine seems to be fine now. Long may it last.
Report madhatters • May 20, 2020 9:03 PM BST
10 replies in 14 years ?
BCM eventually stuck nose in

If it works congrats to all of us who persisted in contacting the useless customer service dept and their condescending answers
Report sparrow • May 20, 2020 9:15 PM BST
A strange carry on madhatters to say the least.
Report samsson • May 20, 2020 9:27 PM BST
If you think you have sorted that problem out,can you find out why the default stake no longer shows in the sp lay box like it always did,as of 8 weeks ago reported it but to no avail.
Report RothmanMike • May 21, 2020 2:58 AM BST
G'day.
Looking good here, well done that man.
Report minardi • May 21, 2020 10:43 AM BST
Yes well done Montrachet - it was very very irritating and you went and solved the issue - top work !
Report sparrow • May 21, 2020 11:01 AM BST
The OP is obviously very well connected as no help was available from the "tech teams" to any of the people on here who contacted betfair continuosly for nearly 2 months.
Report 11kv • May 21, 2020 3:03 PM BST
No different to racing you need an edge to win imo and Mon has an edge to get a problem with the site ironed out.Thank you.


Fabio
Laura
etc

please take note.  :(
Report sparrow • May 21, 2020 3:08 PM BST
Well I thought the whole thing was a disgrace and all of us who contacted the company were made to look bloody fools. And I am not thanking anybody for that.
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