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20 secs behind what a fekin sham
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Yep. I'd say it was inconsistent but I have to try and open every race on more than one occasion. Previous two races worked second time out, that race took 4 or 5 attempts.
even when it does work smoothly its still 3 seconds or so slower than it should be
youd think with all these issues it's getting sorted, meant to be by end iof the month, well the clock is ticking if that's
to be the case
youd think with all these issues it's getting sorted, meant to be by end iof the month, well the clock is ticking if that's
to be the case
james
what's this end of the month sorted all about....is this the new 3 sec delay do you mean getting sorted?
what's this end of the month sorted all about....is this the new 3 sec delay do you mean getting sorted?
brexit would seem to be less complicated than providing a good lv
yep duffy, according to the bootman off the hbf owho deals with rtv etc that's what he was told and
has another meeting with them shortly iirc
yep duffy, according to the bootman off the hbf owho deals with rtv etc that's what he was told and
has another meeting with them shortly iirc
trouble is that BF Cust Services do not read the forum...If they did they would see that there are a lot of dissatisfied customers
Maybe the most effective way of getting the message through, is to write to those tucked away in the Ivory Towers who haven't a clue what is going on at the coalface.Tryletting your feelings be known to............................ Peter.Jackson@paddypowerbetfair.com
He is Chief Exec
He is Chief Exec
I found an email on line for breon corcoran when he was at betfair which I used twice, got a phone call both times tbf (not from him though)
Mr Corcoran no longer there...hence you need following....................Peter.Jackson@paddypowerbetfair.com
joke again when are there gonna sort this mess out Ridiculous
maybe someone should copy and paste these threads and send them to peter
works perfectly when the race has finished that what i dont understand
its phuckin rubbish yet again
RTV and betfair destroyed the majority of racing
wd
RTV and betfair destroyed the majority of racing
wd
even when its working its 15 seconds behind sky you just have to laugh
duffy • January 27, 2019 3:01 PM GMT
I tweeted Ratpack yesterday on the issue of the delayed Irish pictures as he was always very helpful in the past whenever there was an issue with RUK...no reply as of yet!!Sad
Has he replied yet duffy?
He often looks in here between coms I bet.
I recall he went quiet during the period RUK did the miraculous and made a HD signal faster than a SD one (which they didnt ofc) and never got involved after that.
He went the same way as that dude waiting outside matthew imi's office
I tweeted Ratpack yesterday on the issue of the delayed Irish pictures as he was always very helpful in the past whenever there was an issue with RUK...no reply as of yet!!Sad
Has he replied yet duffy?
He often looks in here between coms I bet.
I recall he went quiet during the period RUK did the miraculous and made a HD signal faster than a SD one (which they didnt ofc) and never got involved after that.
He went the same way as that dude waiting outside matthew imi's office
This link is on the betfair live video page for anyone wanting to complain
Comments on the streaming service? livevideo@betfair.com
twitter might be better or phoning
Comments on the streaming service? livevideo@betfair.com
twitter might be better or phoning
starts off great then the gradual pauses nearer race time and throughout race, then smooth again after race
uncanny
uncanny
Surely its getting through to them by now that they got a prob 
I am unable to work like this gonna switch off and wait for the atr races.
ok for 1 race, gooosed again now
grat stuff betfair/rtv
grat stuff betfair/rtv
Still fcked here, luckily I don't need it today but doesn't bode well
I only use LV to watch races I've bet, no to bet in play, but that 1455 Ludlow was dreadful. Commentary cutting in and out, video stuttering and then at the close of the race jumped instantly from four horses approaching the second land last to two popping over the last with commentary suggesting the other two had fallen.
No rigorous testing of the live video before racing from them then!
dustybin 28 Jan 19 13:40
duffy • January 27, 2019 3:01 PM GMT
I tweeted Ratpack yesterday on the issue of the delayed Irish pictures as he was always very helpful in the past whenever there was an issue with RUK...no reply as of yet!!Sad
Has he replied yet duffy?
He often looks in here between coms I bet.
I recall he went quiet during the period RUK did the miraculous and made a HD signal faster than a SD one (which they didnt ofc) and never got involved after that.
He went the same way as that dude waiting outside matthew imi's office
No reply from him but I've had 1 like and a retweet and 2 new followers from it
duffy • January 27, 2019 3:01 PM GMT
I tweeted Ratpack yesterday on the issue of the delayed Irish pictures as he was always very helpful in the past whenever there was an issue with RUK...no reply as of yet!!Sad
Has he replied yet duffy?
He often looks in here between coms I bet.
I recall he went quiet during the period RUK did the miraculous and made a HD signal faster than a SD one (which they didnt ofc) and never got involved after that.
He went the same way as that dude waiting outside matthew imi's office
No reply from him but I've had 1 like and a retweet and 2 new followers from it
I've tweeted Ratpack again, I've tweaked my approach slightly, I've tried to make him feel guilty
I bet hes reading this very thread and now youve showed your hand nincompoop
what a load of tosh those are at BF Cs for not keeping us posted....whats it like on the other side.....e mail following ..............................Peter.Jackson@paddypowerbetfair.com
If he is, maybe his conscience will get the better of him and he'll do the right thing and say something
rather than just ignore and turn a blind eye. Like a rich man walking crossing the street to avoid a beggar
rather than just ignore and turn a blind eye. Like a rich man walking crossing the street to avoid a beggar
I've e-mailed this entire thread to that Jackson e-mail.
Its only an opinion, but I think he couldnt wait to drop the mantel of being spokesperson for this place.
Didnt want that epitaph at all.....
Didnt want that epitaph at all.....
Everyone on here e-mail this thread to Peter.Jackson@paddypowerbetfair.com ...let's clog up his in box with it
dustybin 28 Jan 19 16:03
Its only an opinion, but I think he couldnt wait to drop the mantel of being spokesperson for this place.
Didnt want that epitaph at all.....
The gravy trainers probably gave him the cold shoulder at the staff parties
Its only an opinion, but I think he couldnt wait to drop the mantel of being spokesperson for this place.
Didnt want that epitaph at all.....
The gravy trainers probably gave him the cold shoulder at the staff parties
That race started OK, but fell away near the end. What does that remind me of? 
Just had a reply from Ratpack
Richard Hoiles
@RichardHoiles
33m33 minutes ago
Replying to @grantcon
Sorry Paul no idea.
Richard Hoiles
@RichardHoiles
33m33 minutes ago
Replying to @grantcon
Sorry Paul no idea.
He washed his hands of us lot !!...he's gone over to the other side guys
duffy,
Ask ratpack what he thinks about camera angles. He seemed unsure about King **** falling today, maybe looking at the monitor? Cheltenham Saturday was a complete joke. Another winner Benny's Bridge vanished off screen.
Ask ratpack what he thinks about camera angles. He seemed unsure about King **** falling today, maybe looking at the monitor? Cheltenham Saturday was a complete joke. Another winner Benny's Bridge vanished off screen.
I wonder what nightmare BF are going to provide today, No apology anywhere. We have the dreaded Irish Racing today with maybe the usual stop start stop stop start and will it be the usual 25 to 30 seconds delay
Better they pull the plug on this it until it works, complete rubbish!
Jeez - refreshed mid-race at Down Royal and it went back two fences
OMG....almost as bad as ever....sounded like they wanted to make up for awful service recently by doubling up on commentary....OH Dear BF you are a shambles
has anyone tried to watch with another provider eg B365
has anyone tried to watch with another provider eg B365
Dreadful once again nothing being done, may as well shut the lot down
I've had a reply from Ratpack and it's fair to say that I've upset him from comments made on here, which I was surprised at as it's all tongue in cheek, anyway he's basically saying that as he hasn't worked in Ireland he doesn't know.
ask him how HD RUK/RTA is delivered faster than SD in the UK, breaking with all known convention of every other channel that has SD and HD variants....in short, how the hell does HD arrive sooner than SD, unless SD was artificially slowed to accomodate HD and stick 2 fingers upto integritty?
dusty,
He is reading this thread, so you have just asked him, it would be nice if he came on here to reply if only to explain that he can't help.
He is reading this thread, so you have just asked him, it would be nice if he came on here to reply if only to explain that he can't help.
He has voluntarily appeared in the past and championed out cause, I can even remember when it started, it was many years ago at a Carlisle meet and the pics were delayed and he went off to enquire on our behalf and came back to explain that it was a temporary measure as some sort of work was being carried out....and it was.
Clearly tongue in cheek and clearly a compliment to him that you asked, since he has seemed to give a flying fck previously. A bizarre reply but maybe forum criticism has made his suspicious of everything. Who knows. I'm chasing up betfair directly for all the good it will do.
indeed duffy which makes the conclusion to events of RUK being delayed look even more insidious when questions are no longer prepared to be asked on behalf of punters
is anyone giving any explanation as to what's going on with the Betfair video pictures? - it's a disgrace - having no explanation that is
I e-mailed this thread to that Peter Jackson email address put up here yesterday, no reply, hopefully the info that bootman was given is accurate and the Irish stuff will be quickened up by the end of the month, whether that in turn sorts out the LV feed that is being supplied is anyones guess though.
my BLV went into a loop on the home bend for Wolves 510..
It's as if they know when you are going to play
It's as if they know when you are going to play
BFLV make sure they dont show the slow mo whenever its a close finish
Scandalous, it starts then stops befor the line
Scandalous, it starts then stops befor the line
Anyone else getting regular ATR loops? Goes back two seconds or so. Then again. Then again. Happened three times in two days now. Wolves yesterday, Southwell once this afternoon, last race at Newcastle.
I've timed that behind live using a calendar, absolutely HOPELESS Betfair.
Shouldn't we do "Betfair delayed stream" as the thread titles now?
ABSOLUTELY SHOCKING!!!!
Whats the point? They had already gone almost half a furlong in the last race at Wolverhampton before they came out of the gates on the betfair stream
Whats the point? They had already gone almost half a furlong in the last race at Wolverhampton before they came out of the gates on the betfair stream
First race at Dundalk and the lovely timed stutter kicks in just off the bend for the final couple of furlongs. Only been a month for them to sort out this farce.
meant to be fixed for the end of the month...no idea what month mind you....julember maybe
Anyone else getting regular ATR loops? Goes back two seconds or so. Then again. Then again. Happened three times in two days now. Wolves yesterday, Southwell once this afternoon, last race at Newcastle.
Darlo, that has been happening to me for about 2 years . might only happen 2-3 times a week but it is annoying . i only use LV for ATR tracks though so it may be worse for RUK
Darlo, that has been happening to me for about 2 years . might only happen 2-3 times a week but it is annoying . i only use LV for ATR tracks though so it may be worse for RUK
Strange. I've never seen it before Wednesday; and then another three races over two days. And I barely played a race across those two days. Thanks for the input.
Newcastle gets called off and all of a sudden BLV at Dundalk works perfectly..
I wish. Last race was the worst of the night for me. Every single race at Dundalk has stuttered as soon as the stalls opened. Most races I've just had to reopen at the off. But the last race stuttered each time I reopened. I just gave u[ in the end and the stream was 15 seconds behind by the line.
ATR was tape delayed and the horses were seen to run backwards during a "live" race once. I assumed someone pressed a rewind button by mistake.
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