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WHOKNOWSTHEBOWLER
28 Jul 17 07:58
Joined:
Date Joined: 11 Jan 03
| Topic/replies: 339 | Blogger: WHOKNOWSTHEBOWLER's blog
This bookmaker is an absolute disgrace and how any punter can continue to bet with them after reading this case (the 2nd in a month) is beyond me:
https://www.theguardian.com/sport/2016/jun/28/bet365-legal-action-delay-paying-punter-54000

As the article suggests the Gambling commission needs to bring in a standard procedure to prevent bookmakers from paying out, clearly legimate winnings. It doesn't happen in any other retailing business. You shouldn't have to threaten court action to get paid!! No doubt they will pay on the eve of the court action.
Also Bet365 yet again appear to be the only bookie not paying out on both horses after yesterdays Yarmouth fiasco.
Pause Switch to Standard View A CALL TO STOP BETTING WITH BET365
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Report Ramruma July 28, 2017 8:16 AM BST
Why does that url have 2016 in the middle of it? 2016/jun/28 to be precise.

Is it because this is from last year and not "the 2nd in a month"?
Report saddo July 28, 2017 9:07 AM BST
It is an old un, doesn't read too well for the company tho. Sounds similar to the other woman, big deposit, 23k bets first day.

Bet365, one of the internet’s biggest bookmakers, is facing legal action from a customer over its failure to transfer a £54,000 balance to her bank account despite repeated requests over a period of months. While refusing to release the backer’s winnings on a series of horse racing bets, Bet365 also told her that she would be restricted to a maximum stake of £1 if she wished to bet with the balance but was welcome to gamble as much as she wished on gaming products, which have a guaranteed margin for the operator.

The punter, whose identity is known to the Guardian, opened an account with Bet365 on 16 April and deposited £30,000 with the firm the following day, when she placed a series of bets on horse racing and lost £23,000. She received an email from Bet365 the same day, which stated that the size of the maximum bet she was allowed to place had been increased.

The following day she placed further bets with the remaining £7,000, winning a total of £47,000, which raised her balance to about £54,000. The same day she was informed via email that in future her account would be restricted to a maximum stake of £1 on racing bets as the result of a “trading decision”.

Disappointed that Bet365 was effectively refusing her bets, the punter requested the transfer of the £54,000 balance to her debit card. More than two months later she is still waiting for Bet365 to carry out the transfer. There is no dispute about the validity of her winning bets and she received an email from the firm on 27 April which confirmed that her identity had been “fully verified”.
Report factmachine July 28, 2017 9:20 AM BST
BET £3.65P(UTTER DOGS) IF YOU STILL HAVE AN ACCOUNT WITH THEM OR MOST OTHER ONLINE FIRMS ITS BECAUSE YOUR LOSING,AS FOR THE "ONLY BOOKIE NOT TO BE PAYING OUT ON BOTH HORSES IN THE YARMOUTH FIASCO" I DONT RECALL THIS SITE EVER PAYING OUT ON BOTH OUTCOMES ON ANY RACE EVER ?????????
Report clayfield1 July 28, 2017 9:26 AM BST
Don't think Stan J is paying out on both either.
Report Life-Lucky July 28, 2017 9:30 AM BST
Bet365 imho have the best website and are big employers in Stoke but the above stories are disturbing. Which are the best, most ethical, user-friendly online bookies??
Report factmachine July 28, 2017 9:55 AM BST
NONE,THE WHOLE IDEA OF GETTING PEOPLE ONLINE IS THAT WINNERS WILL BE RESTRICTED TO NOTHING OR PEANUTS,ONLY PEOPLE THAT ARE "PROFITABLE" TO THE COMPANY WILL BE ALLOWED TO WAGER,HENCE THESE CRAZY ONLINE OFFERS(NON OF WHICH ARE AVAILABLE IN THE SHOPS) CHAFF SORTED FROM THE WHEAT,THANK YOU VERY MUCH!
Report Magic__Daps July 28, 2017 10:19 AM BST
Remember reading it last year, same old same old - have what you want on our gaming site but don't expect us to be a bookmaker. They thought they got a massive rich mug and increasing the stakes was just their ploy to get more money from her that backfired. Then it's the "we are refusing to pay you under some pathetic T&C".

What should have happened in this case as soon as it was highlighted is the GC should have done a job on 365 for their efforts to "responsible gambling". The whole industry is becoming a laughing stock with non stop efforts of refusing payments on winning bets.

But at least we have the BHA/GC and the HBF kicking up a stink with the ones who do exactly what they want.
Report xmoneyx July 28, 2017 10:40 AM BST
just closed my account
Report millhouse July 28, 2017 10:48 AM BST
They are unregulated, the gambling commission don't want to know, and the media are complicit and drinking champagne in their hospitality boxes.

It's the Wild West out there as far as consumers in this industry are concerned...
Report s.kenbo July 28, 2017 11:17 AM BST
This story was posted on here at the time.
Report saddo July 28, 2017 12:03 PM BST
closed xmx? I suppose it's more honest than limiting people to pennies, Victor the only one to close me.
Report s.kenbo July 28, 2017 12:11 PM BST
I thought xmoneyx's post meant he'd closed it himself out of some kind of misguided loyalty. Perhaps they did close him? Can you clarify for me please?
Report mokegibboni July 28, 2017 12:30 PM BST
xmoneyx - are you saying that YOU have closed your account with them, or THEY have closed your account?
Report xmoneyx July 28, 2017 12:31 PM BST
I closed it  ( : > )
Report Big Boss July 28, 2017 12:34 PM BST
^^ fleece six five accts - they are like gold dust Cry
Report millhouse July 28, 2017 12:46 PM BST
They don't close anyone, just restrict to a maximum win of a tenner/fifteen, tell you that you can no longer bet by phone, and that if you leave any money in your account they'll take it little by little as a 'service fee'.

By not closing the accounts of the people they are discriminating against they can still tell everyone that they're 'the world's biggest bookmaker' (or whatever the latest nonsense in their rubbish ads is)...
Report sparrow July 28, 2017 12:50 PM BST
I can't stop betting with them because I never even started. However, people on here will continue to bet with any bookmaker who will give them a better price. They will worry about getting paid or restricted afterwards.
Report fife July 28, 2017 1:39 PM BST
I have been restricted by pp,no morals, sadblokes and bf sportsbook and yet 365 have always been fair with me and even paid out double result including on the fc when Simple Verse was disq in the 2015 St LedgerShocked. I admit that last example was some time agoBlush but have always found them to be reasonable and a few months ago I accidently clicked on a £240 tote bet instead of £2.40Blush and when I phoned customer services before the race went off they cancelled the bet for me.
Report mokegibboni July 28, 2017 1:43 PM BST
fife - I totally agree. They are the best as far as I'm concerned.
Report mokegibboni July 28, 2017 1:45 PM BST
fife - I also have had restrictions imposed by Victory Chancer, Sid James, Spoilsports and Paddling Power.
Report millhouse July 28, 2017 1:50 PM BST
I think most people's experience is that they'll take longer than most of them to decide if they want you, but once the door shuts you're betting in two or three pounds units only...
Report fife July 28, 2017 1:59 PM BST
You could be right millhouse as I would rarely ask for more than £20 on a single horse with them if they are going top price.
Report Big Boss July 28, 2017 2:06 PM BST
365 scrutinise bets above a certain level, as to what that level is I do not know but must be around the above £500 winnings marker or so to flag for account restriction investigation
Report YDNA_got_it_right_now July 28, 2017 2:21 PM BST
I am a member of the worlds favourite online sports betting company that don't lay any bets.
Report mokegibboni July 28, 2017 2:30 PM BST
I'm hoping that my betting is 'below the radar' at £10 per bet (or £10 each way) and about £30 per day for a multiple bet. It's been that amount for years now and I've no intention of upping my stakes at all. I've no need to.
Report Big Boss July 28, 2017 2:33 PM BST
Yeah there is a threshold that 365 work to, but just like their millions of customers accounts, it is under scrutiny all the time Laugh
Report Loanshark36 July 28, 2017 5:32 PM BST
TOTAL AND UTTER SCUMBAGS IF YOU BET BIG AND WIN, THEY THEN CLOSE YOUR ACCOUNT AND TAKE MONTHS TO GET YOUR MONEY OUT ADVISE ANY HIGH STAKES PLAYERS TO AVOID LIKE THE PLAGUE... THATS FROM PERSONALLY EXPERIENCE
Report lof2010 July 28, 2017 5:51 PM BST
I  backed the second in the Yarmouth race and contacted bet365 an d said they should do the decent thing and pay me,money in account within the hour
Report Facts July 28, 2017 8:46 PM BST
Of all the accounts I have, B365 have been the one I've had no issues with. Have yet to be ' pushed back ' on a stake.
Report mokegibboni July 28, 2017 9:41 PM BST
Facts - I'm the same, but I seem to remember we had a long discussion about all this about 6 months ago or more maybe. It's probably all still there somewhere in the past history of this forum.
Report Trusty July 28, 2017 10:01 PM BST
@factmachine can get much more online than at the course with your bigger margins and boards not even prepared to take a ton. Most of the course bookies are just laying off on the machine anyway.
Report toronto44 July 28, 2017 10:09 PM BST
only one reason anyone can keep an account with them and that is by losing and losing regularly
Report Loanshark36 July 28, 2017 10:41 PM BST
anyone live a live account with them that lasted is a mug punter
Report Loanshark36 July 28, 2017 10:41 PM BST
with a live*
Report mokegibboni July 28, 2017 10:51 PM BST
Loanshark36 - whatever you say.
Report Capt__F July 28, 2017 11:05 PM BST
mug signing in
Report Facts July 29, 2017 2:13 AM BST
toronto44    28 Jul 17 22:09 
only one reason anyone can keep an account with them and that is by losing and losing regularly



This is not my experience
Report parispike July 29, 2017 9:22 AM BST
Had a good run . Buttons now.
Report spyker July 29, 2017 9:44 AM BST
Good to see the sharp minds keeping up to date with the latest stories


^^ fleece six five accts - they are like gold dust Cry

Are they - where does one find a buyer as in the real world I've never heard of or met anyone that has paid for or sold a bet 365 account or even talks about it in the first hand - sounds good though. Now back to my quite nicely in profit but obviously a 'recreational' punter b365 account.........
Report mokegibboni July 29, 2017 9:54 PM BST
Facts & spyker - I think I'm in the same boat as you two. Been with these bookies about 10 years now - let's just say without giving anything away, I've no cause for complaint (so far - touch wood!)
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