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IDKW
07 Jun 16 12:21
Joined:
Date Joined: 19 Nov 09
| Topic/replies: 2,612 | Blogger: IDKW's blog
Understand they met yesterday.
Any member(s) around to give an update on the subject of Bookmaker Restrictions?

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Replies: 51
By:
duncan idaho
When: 07 Jun 16 14:21
You're still closed
By:
IDKW
When: 07 Jun 16 21:35
ahem......anyone?
By:
parispike
When: 08 Jun 16 09:31
No news, in this case, is bad news methinks.

Only legislation will force change and the sooner the BHA/HBF wake up to this reality the better.
By:
stevetilley
When: 12 Jun 16 22:48
Apologies but I've been sorting out the results from the Survey. We, the HBF, are hoping this will hit the press shortly. Once it appears we'll answer any specific questions and we will publish the results. I am hopeful that it will provide some leverage.
By:
saddo
When: 12 Jun 16 22:59
Us too, was offered 10p on BETFAIR SPORTSBOOK yesterday and got a nice email from W HILL today.
By:
OliasOfSunhillow
When: 12 Jun 16 23:18
I will be very interested to see if the RP are willing to give any space to this if the results of the survey paint the picture we expect.
By:
rayman
When: 13 Jun 16 08:10
Guess RP will have spoken to their bookmaker employers and together they will report a damage limiting response along the lines that Clare gave to Nick Luck some time ago.
Maybe:'Our shareholders expect us to protect our business by regular risk assessment reviews as any business would do'. '
Banning customers is the last thing we want to do and the great majority of our customers will be accommodated. We sometime have to restrict to ensure that as many of our loyal customers have a chance of being laid at the price'.
CH4 presenters have too much to lose to not go along with the spin as many will be seeking employment soon. McCririck best bet to tell it how it is but not sure which platform if one exists.
By:
greenhill
When: 13 Jun 16 08:25
@saddo mentions The Betfair Sports Book offering a max 10p at the price i experience similar and also know others treated in the same way.I wonder how many customers affected as it appears to be an increasing practice.As awareness of this grows do they feel no shame or at least embarrassment.? What i suspect is that they view all of there customers with contempt and they anticipate this type of unwanted publicity will soon fade away and be forgotten it is on us not to let this happen so i hope that people continue to highlight on racing forums and social media.This may not change things but does make all of there customers aware of what might await them.

Sites such as Odds Checker also have some responsibility imo as they are fully aware of what is occurring but still allow those responsible to advertise.Shame on them.
By:
IDKW
When: 13 Jun 16 09:37
Steve, can you confirm that a "senior representative of a major bookmaker" was present at your meeting last week?

Who was it? And what did he/ she have to say on the subject of restrictions?

Or, more likely, did they make their excuses and not attend at all?
By:
prufrock
When: 13 Jun 16 11:41
This has just appeared on The Guardian

https://www.theguardian.com/sport/2016/jun/13/punters-body-say-bookies-closed-20000-bettting-accounts

The link to the headline figures on HBF's website is:

http://ukhbf.org/meeting-notes/
By:
prufrock
When: 13 Jun 16 11:44
I can confirm that a senior representative of a major bookmaker attended last week's meeting, but that their identity will remain confidential for now. Their input both before and during the meeting was helpful and welcome, not least in assisting HBF in putting their public survey into a wider context.
By:
Fatlad 1981
When: 13 Jun 16 11:57
I've read the article Simon this for me is a breakthrough which hopefully will open some eyes within the game after all it's taking money from their pockets!
I don't believe for 1 second that the vast majority of punters are unaffected that is fiction tbh but progress nonetheless Happy
By:
parispike
When: 13 Jun 16 12:17
The issue of restrictions/closures MUST be aligned to the FOBTs issue. Although the b/m are inevitably going to deny any link it's apparent that the character of the betting shop is changing and arguably (at best) the requirement of the Gambling Act that the primary purpose of a betting shop (that is the taking of bets on sporting and horse/dog racing) is or has been undermined.

BHA/HBF need, in my opinion, to get more publicity on the matter (the Guardian report is a good start) and get into the public consciousness the fact that the bookmakers (both retail on online) are operating a model that permits, nay encourages,betting on  products that do not permit long term profit for the punter  - whilst at the same time heavily restricting or closing ordinary people who dare to show some measure of control and discipline in their betting on events where skill and judgement can by exercised by the punter.  It should be made clear that making any sort of profit from betting on sports/racing is far from easy but is possible. That a profit is possible is the hook by which new punters are drawn into the game.The perception, created by the b/m, that the only people affected are professional punters should be shown for what it is - a lie.

The British public have an innate sense of fairness and I'm convinced that a properly orchestrated campaign will bear fruit.
By:
Magic__Daps
When: 13 Jun 16 13:07
Regarding the numbers from the survey I could easily name 10 people who have had plenty of accounts closed/restricted, who didn't do the survey due to the "what's the point" line. I would expect there are thousands more like that, also thousands more who wouldn't even have known about it. It is a decent start though, and hope a few more people will take note now - we can assume there will be a big report in the Racing Post about this as well......
By:
prufrock
When: 13 Jun 16 13:18
Thanks. HBF knew that it was getting only a portion of the population of restricted/closed punters, so it was important to have the input of co-operative/enlightened bookmakers in order to gauge how the figures might apply more widely.
By:
greenhill
When: 13 Jun 16 13:45
Just read The Guardian well done them and the HBF for getting it published.I suspect the true number of restricted accounts is far higher and its also a great shame that Nick Rust seeks a puff when the BHA want to do this on the cheap but its a positive step.
By:
rayman
When: 13 Jun 16 15:25
I'm hoping the survey doesn't give the impression that its the books are only banning/restricting the big hitters damaging their business.
They are actually targeting the non profitable.
That is to say that the enthusiast who follows the sport and does not lose sufficient funds on a regular basis will be affected.
I bet with the books probably once a month when I take an EP or AP to circa £50.
Last week I backed a winner and the manager told me that security had been on asking about my MO (was I arbing) and whether I was monitored.
That's my 5th bet this year with the firm and first winner. The BHF/Pundits/Presenters/BHA know this practice is typical yet refuse to address the issue.


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By:
IDKW
When: 13 Jun 16 15:30
Last week I backed a winner and the manager told me that security had been on asking about my MO (was I arbing) and whether I was monitored.

When will the Bookies give up on this outdated claim that arbers are a big problem.
Arbers simply no longer exist ( apart from those happy to make a fiver a day )
By:
Magic__Daps
When: 13 Jun 16 15:33
The good old "arbing" line. I cannot believe they even have the nerve to still use it.

Hopefully the issue is at least starting to get looked into, whether or not anything will get changed in the future we will see.
By:
prufrock
When: 13 Jun 16 22:49
Rayman, from the piece in The Guardian:

“It is damaging to racing if bookmakers are using racing as a loss-leader and weeding out punters who happen to be profitable or, in some cases, appear that they may become profitable at some point in the future.

“HBF believes this survey should inform discussions about how racing and betting deal with their customers. British horse racing can’t continue to haemorrhage punters and people who just like to follow horse racing and have the odd bet.

So, no, it is not just the "big hitters".

Not sure who you mean by "BHF", but if it is HBF (Horseracing Bettors Forum) what clearer indication of intent can there be than that it gathered this evidence, collated it, contextualised it, and ensured as much publicity as it could get for it?
By:
dukeofpuke
When: 14 Jun 16 01:18
there is no hope for the whole industry

and here are my reasons why

all the high street bookies offers are the problem

for instance paddy power offer free bet if second to the sp favourite at one meeting per day

they also do an enhancement hour 4 horses pushed out in price to £50

they also do extra place races ie 1/4 odds 1-3 enhanced to 1-4

well if every high street punter went there and backed only in those races they will go bust

so what they do instead anyone who takes on their offers gets restricted

in my case i was backing £25 win or £25 each way and £50 max on their pushes

guess what i was well up about £9k i was told but it was nowhere near that (more on that later)

so now i have been told the shop have had an email from head office (or maybe its the shop managers decision)

i am on sp only and no each way bets and no enhanced prices etc
By:
stevetilley
When: 15 Jun 16 00:10
We have already had another bookmaker wanting to discuss things with us. The point of the survey was to show that contrary to the presented position accounts were being closed and this has an ongoing effect on racing.  Bookmkaers are not stupid. They know the current situation is not sustainable. The chasing of a limited pool of "recreational punters" with ever increasing offers and bonuses which serve to cut their margins and the increasing closure and restricting of "winning" punters in order to maintain those margins will only serve to reduce turnover and hence profits. Fighting to get to the bottom of a small barrel is not the way for a business to succeed in the long term. Combining this with a public image that is to say the least tarnished and poor levels of customer service then bookmakers are actually in quite a bit of trouble. The bright ones know they can only carry on papering over the cracks for so long and will start to look for alternative methods. Hopefully then we can influence that process for everyones benefit. If a bookmaker refuses to admit to the scale of account closures or restrictions or to say they are actually a good thing for racing then there is really very little you can do for them. However all bookmakers are not like this.
By:
greenhill
When: 15 Jun 16 04:42
@stevetilley cheers for your above it makes sense and gives hope.
By:
Fatlad 1981
When: 15 Jun 16 06:33
Thanks for the update Steve
By:
rayman
When: 15 Jun 16 08:04
Now lets see how this is covered by the various bookmaker sponsored platforms. The RP report it on page 26 with no editorial comment.
Will it be discussed on ATRs Sun forum? I'm sure there will be plenty of viewers sending emails on the subject. Will they be ignored. Will the ML report it? Tanya is on the forum but no mention of the survey had she done so many more who were affected may have responded to the survey.
Dear me she on the forum to support punters!!!
If as expected it will be brushed under the carpet we may as well give up and find another interest.
By:
rayman
When: 15 Jun 16 08:04
Now lets see how this is covered by the various bookmaker sponsored platforms. The RP report it on page 26 with no editorial comment.
Will it be discussed on ATRs Sun forum? I'm sure there will be plenty of viewers sending emails on the subject. Will they be ignored. Will the ML report it? Tanya is on the forum but no mention of the survey had she done so many more who were affected may have responded to the survey.
Dear me she on the forum to support punters!!!
If as expected it will be brushed under the carpet we may as well give up and find another interest.
By:
Big Boss
When: 15 Jun 16 12:25
fair play to you Steve, keep fighting the corner.

at the opposite end of the spectrum is Tanya, whilst people like her are on the panel you will have little or no chance of succeeding in bringing this to the forefront.

BHA and GC are dinosaurs living in a modern world, they will keep putting obstacles in your path.

Too many slurping at the gravy trough, MP's, pundits, presenters, etc.

Good luck.
By:
parispike
When: 15 Jun 16 12:53
Combining this with a public image that is to say the least tarnished and poor levels of customer service then bookmakers are actually in quite a bit of trouble.

Their profits (the only measure that really matters to them) don't support this statement. These profits are made on the back of policy of promoting risk free FOBTs,cartoon racing, numbers draws, online casinos etc at the expense of subjective profitability events at which the skilled punter has the possibility of making a profit. This approach is supported by using racing/football as loss leaders to secure new accounts (damaging  income for racing as levy is based on profitability) and  anyone who doesn't lose at the required rate is quickly weeded out and restricted/closed.

However to a certain extent I agree with stevetilley; this approach is not sustainable long term. For me the issue is how much damage will be done to racing before the issue is addressed. Left too long and the damage will be fatal.

I'm hopeful but not optimistic that anything will be done in the short term. As long, in particular, as the FOBTs are there in their current format where is the incentive for b/m to change? Such would require a longer term view (as surely the current FOBT situation can't last indefinitely) and CEO's are, nowadays, not renowned for anything other than  a short term view.
By:
IDKW
When: 16 Jun 16 08:28
Whilst wishing the HBF every success in convincing the Books that the every growing trend in closing / restricting is not good for anyone, I can't help but think there is some serious naivety in their belief that Bookmakers will / want to change their M/O.

We'll be waiting forever if we are happy to sit back and allow the Bookmakers to call the shots.

There is simply no mileage in negotiating with the Bookmakers without simultaneously pushing for legislative change    (although I see no point in negotiating with them whatsoever)

Reveal the name of the rep present at the last HBF meeting,  and I would guarantee I could have an account opened and restricted / closed within days.............."beware of Greeks bearing gifts".
By:
rayman
When: 16 Jun 16 08:35
Has there been any mention of the survey on ANY platform?
By:
Fatlad 1981
When: 16 Jun 16 11:18
rayman here's their twitter link

https://twitter.com/HbfBritain/with_replies
By:
millhouse
When: 16 Jun 16 11:39
Whilst wishing the HBF every success in convincing the Books that the every growing trend in closing / restricting is not good for anyone, I can't help but think there is some serious naivety in their belief that Bookmakers will / want to change their M/O.


The way to make change happen, imho, is to generate negative publicity for the bookmaking industry in the mainstream media. The public understanding the truth, that winning is not actually allowed, is the one thing the bookmakers are really worried about.

I'm sure everyone who has ever mentioned this issue to a non punter always gets the same response - complete disbelief and outrage at how underhand it is. The people of this country are nothing if not fair, and the bookmakers really don't want the obscene way they do business to get into the public consciousness for precisely this reason (which is why they keep so many media platforms, and the 'journalists' who work for them, on the payroll).

Let's hope the HBF are prepared to go for the jugular, if negotiation is not going to work first, as punters now have very clear evidence that this is happening, and armed with this evidence, any half decent PR person could cause absolute carnage for the bookmakers (and their media platform collaborators), imho...
By:
greenhill
When: 16 Jun 16 19:05
@ millhouse your above a good post and i agree but the other thing which might also help is to keep getting the message across to the punters not currently affected.They should consider what might await them.
By:
G1_Jockey_4
When: 16 Jun 16 20:53
in the past an p was on one bookies payroll during the fight between exchanges and bookies.

they will stoop to any corrupt practises.

shame this hasnt got round to the eu table yet.
the way the eu dealt with isps brings great hope....they certainly do not like companies discriminating in any way judging by their actions.
By:
parispike
When: 17 Jun 16 10:20
Worry not the fearless Stewart Machin is about to grill the execrable Michael Shinners.
By:
IDKW
When: 20 Jun 16 08:15
Well done to the HBF forum.
The survey results have been widely publicised, and proves it wasn't a pointless task after all.
The Post &  the Racing Channels are all over this revelation that Punters aren't allowed to win, and even Tanya has highlighted the issue on Saturday's Morning line. It's now only a matter of time before the Bookies cave and return to being Boomakers again................

.........or did I just dream that?
By:
rayman
When: 20 Jun 16 08:36
IDKW-You beat me to it this fellow cynic was about put up a similar thread. However the Posts Richard Hoiles did his best on Sat.
By:
Fatlad 1981
When: 20 Jun 16 09:46
This is all very positive we know it's beyond long overdue but obviously some cages have been rattled so we can now be a bit more optimistic
By:
greenhill
When: 20 Jun 16 11:48
It is a small but positive step forward.The frustration is that any results will take time,but some of us have been closed down for a long time.What we need to do is keep posting to maintain awareness as i suspect that The Bookmakers concerned currently feel that interest will fade away along with the negative publicity.
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