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lmfao
08 Aug 15 22:19
Joined:
Date Joined: 07 Jun 06
| Topic/replies: 6,388 | Blogger: lmfao's blog
so said a helpline technicial to me 2 months ago
he said itwould be madness to close the old site- 'thats what i and others here use for our own betting'
i asked where on the new site the horseracing stats/ records were - and the soccer ones for that matter- answer- feck knows and who cares - just keep using the old site- not even Betfair would be mad enoughto take down theold superior version'

LOLLaugh
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Report salmon spray August 8, 2015 11:46 PM BST
No sign of it closing down if you know where to look      Cool
Report YOMOMMA August 9, 2015 12:04 AM BST
the company is a complete mess. it has betfair bots and cross market cross matcher bots for football markets that only show on the new site.

so you could be trying to market make on the old site and never get a bet matched and the matched amount would be mysteriously going up.
Report moondan August 9, 2015 9:33 AM BST
Things are certainly getting worse.

The horseracing site is extremely slow and my balance is not in view for the most part which is annoying and tedious.
The best racing experience is fast becoming the worst and the powers that be should bite the bullet and return to sanity.

If betfair want to compete with the exchange then they must be at the very least competitive in price offered and that is just not happening.
Somebody who understands the game better must be found who gets what Betfairs customers want and please let that be very soon because its not going to be a slow road to the door.
Report jajabink August 9, 2015 10:06 AM BST
why is your balance not in view, mine is, new site is a bit slow at times but more info in one place is a advantage, i dont suppose they could keep both
Report salmon spray August 9, 2015 10:10 AM BST
More info such as adverts for the casino and arcade games ?
Report bacon August 9, 2015 10:19 AM BST
My balance is not in view most of the time, the whole yellow toolbar disappears when you go into a betting market.  It's very frustrating, does anybody know how to fix this?
Report posy August 9, 2015 10:33 AM BST
salmon i've not been able to access the old site apart from aussie betting....can you access for uk ?
Report screaming from beneaththewaves August 9, 2015 10:43 AM BST
Site Feedback, old site v new site fred.
Report Magic__Daps August 9, 2015 10:48 AM BST
My balance usually just says loading and never loads, if I go to my markets sometimes it just does nothing at all and then I have to keep refreshing the whole site to click something so that it works. Slow, unresponsive pile of cack.

Why they couldn't just direct the new customers to this and leave the older ones alone I will never know. It would keep everyone happy to a degree.

If the same price is available on purple they have my business, this mob just don't give a toss about exchange players and never listen to its' customers. Can we all chip in and buy purple, we all know what customers want...I got a fiver and a packet of monster munch to chip in for starters...
Report salmon spray August 9, 2015 10:49 AM BST
Yes posy. Daren't put the link up but it is around probably on the one sfbtw suggested. Certainly on Virgin's thread somewhere.
Report sparrow August 9, 2015 10:53 AM BST
Page 68 on the Homepage community thread, salmon.  This was posted all over the place at the time.
Report Virgin August 9, 2015 10:55 AM BST
No wonder that thread is getting so many views Mischief sparrow Wink
Report sparrow August 9, 2015 11:00 AM BST
Well yes, virgin. But it surprises me that so many regular forumites are still moaning about the new site when there's no need to be there. Assuming they live in the UK of course.
Report sparrow August 9, 2015 11:06 AM BST
And they don't even have the manners to say good morning, virgin.  Plain
Report aberdonia August 9, 2015 11:08 AM BST
I now have the old site back - happy days. Laugh
Report aberdonia August 9, 2015 11:10 AM BST
just one thing, i assume because oz still uses the old site, that this is what i now have? or am i being stupid.
Report aberdonia August 9, 2015 11:11 AM BST
love that fact that the old site is telling me that Exchange + is here. GrinGrin

i am like a kid again......
Report aberdonia August 9, 2015 11:13 AM BST
i also have this message from betfair

EXCHANGE+ IS HERE


We've rolled out our new Exchange+ product in your region and therefore we turned off our Exchange "old site" which we know you've used in the past.
Find out more why we are doing this. Click here.

For any other queries, please feel free to get in touch with our Helpdesk team.
Report moondan August 9, 2015 11:48 AM BST
Does anybody know if Betfair have upset atr because on many races the bookmakers odds box they have betfair listed as the lowest price, even lower than Ladbrokes and that is pretty insulting to put it mildly.

Re my balance.
On the old site my balance was in full view throughout any transactions, on this site it  disappears whenever I click onto a market and I have to keep going back to the beginning.
Surely this is ridiculous.
I also keep seeing the sports book tag in the top left when I only want the exchange.
I think the sad fact is I think they are trying the 3 card trick.
Report pilgrim pete August 9, 2015 12:17 PM BST
anyone got a link to use old site please ?..
did have a link but that stopped working this week, have tired working new site ,but its terrible Cry
Report sparrow August 9, 2015 12:21 PM BST
Read all of this thread, pilgrim pete.
Report posy August 9, 2015 1:14 PM BST
Page 68 on the Homepage community thread, salmon.  This was posted all over the place at the time.

I'm very thick and can't find the appropriate thread or link on page 68........
Report salmon spray August 9, 2015 1:20 PM BST
The thread is the longish one started by Virgin. About 30 down at the moment. Can't help you with page numbers as people use different options.
Report posy August 9, 2015 1:23 PM BST
salmon what date was the post ?
Report aberdonia August 9, 2015 1:27 PM BST
posy - this should sort you out

http://community.betfair.com/general_betting/go/thread/view/94082/30459473/what-do-i-have-to-do-to-access-the-old-site#flvWelcomeHeader
Report posy August 9, 2015 1:31 PM BST
Eureka...many thanks aberdonia (and salmon) for your help
Report Magic__Daps August 9, 2015 2:01 PM BST
My markets won't even load on the new site now, I got to go back to the homepage and start again to get to the relevant market.

It's a fecking shambles, Betfair should hang its head in shame for how they have ruined a perfectly working site to this new garbage. I have given it a chance the last couple of weeks but it is just not fit for purpose.
Report dustybin August 9, 2015 2:08 PM BST
hope this thread doesnt come back to haunt an honest worker for not towing corporation bf's line
Report barstool August 9, 2015 2:11 PM BST
I have tried the P68 link but still get directed to the new site.Sad

Hate the blue and pink colour. The profit/liability when you have placed your bet is not very clear either.

Have given it a go the last few days but I Just do not like it. I will be going back to purple for all my win and place bets until this shyte is put right.
Report aberdonia August 9, 2015 2:13 PM BST
barstool. follow the link that i have posted. you will get on the old site on this thread
Report whatdifference August 9, 2015 2:23 PM BST
definitely works, I am on the old site still also.
Report Magic__Daps August 9, 2015 2:28 PM BST
sports dot betfair dot com


I am on the old one now, if/when this goes so do I.
Report barstool August 9, 2015 2:55 PM BST
aberdonia, thanks for your help, alas to no avail, typed in all the above but it put me on the new site again.GrrrrrrAngry
Report Magic__Daps August 9, 2015 2:56 PM BST
http://sports.betfair.com/

That is taking you to the new one? It just took me to the old one
Report posy August 9, 2015 2:58 PM BST
the link worked fine for me too
Report Magic__Daps August 9, 2015 3:01 PM BST
Ps - I am on chrome so whether or not that makes a difference?
Report aberdonia August 9, 2015 3:13 PM BST
chrome here too.
Report Ivor August 9, 2015 3:33 PM BST
Same issues with the 'new' as others above.. the old site seems to be appearing for a day now and again - then disappearing again. Odd!
Report mememe August 9, 2015 3:35 PM BST
old site ok every day for me ... no problems at all - I use firefox
Report sparrow August 9, 2015 3:37 PM BST
I use Firefox and the link posted by mememe has worked perfectly for weeks now.
Report aberdonia August 9, 2015 3:42 PM BST
that link is also the one i used
Report barstool August 9, 2015 3:43 PM BST
Tried firefox with mememe code,

Bingo--old site come up, log in,

Soon as I press on a race eg, 4.15 windsor, up comes the betting on the new ****  format.Cry
Report barstool August 9, 2015 3:44 PM BST
"Shyte"
Report Ivor August 9, 2015 3:45 PM BST
The slow loading of markets and the mysterios, disappearing, yellow header seem widespread.
To get the yellow back i have to go to the 'hime' tab refresh and then navigate back to the market of interest... often several times.
..that link please?
Report aberdonia August 9, 2015 3:47 PM BST
moderator does not let you post the link without spaces - it is in this thread

http://community.betfair.com/general_betting/go/thread/view/94082/30459473/what-do-i-have-to-do-to-access-the-old-site#flvWelcomeHeader

tommy cockles post
Report mememe August 9, 2015 3:54 PM BST
i just hold the address in wordpad and when I want to go into betfair I copy and paste the address (without the spaces) into firefox.
Been working for me for a few weeks now.
Report screaming from beneaththewaves August 9, 2015 4:00 PM BST
Ivor, the only reason you go back to the New site is because you delete cookies. As long as you don't delete cookies, then you'll stay on the old site.

If you need to get back to the old site, then just type in mememe's url, or find it without spaces on the Site Feedback forum under the old site v new site thread.

The link on the Site Feedback forum will probably never be deleted, because that's the one forum Betfair never look at.

You really have to wonder about how sharp some minds really are when they come on here day after day complaining about the new site, when the old site has never disappeared and never will unless Aus/NZ legislation changes to allow casino advertising on sports betting sites.
Report sparrow August 9, 2015 4:01 PM BST
I use the link as my homepage in Firefox.
Report aberdonia August 9, 2015 4:09 PM BST
I now have the link as my homepage in chrome.
Report pilgrim pete August 9, 2015 4:10 PM BST
THANKS ADERDOINA !!!HappyHappy
Working fine
Report Magic__Daps August 9, 2015 4:16 PM BST
The moderators should be passing all these comments on straight to the CEO imo, rather than being concerned about a link ffs
Report jmdc August 9, 2015 4:17 PM BST
CEO too busy watching the share price increasing his salary by 800%.
Report Magic__Daps August 9, 2015 4:21 PM BST
Why is the price increasing, seems very odd to me.
Report mememe August 9, 2015 4:24 PM BST
posting the link to the old site in "code" sort of gives me a sense of revenge over Betfair ... especially when the incompetents cost me money through p!ss poor IT such as the crash last Thursday just before the Brighton 15.20 off.

I layed Mister RockandRoll about 3 mins before the off-time, then had second thoughts and had a bet to win (which was matched) before the suspend.  Site crashed, so I checked my account and it showed both lay and win bets.  Good I thought, and my account balance was showing all was ok.

Then 5 mins later account diminished and only lay bet had gone through (so I lost, as Mr R won).  Phoned helpdesk and asked what happened as both bets matched ... explained to me that my bet to win bet was after the race off time and therefore was reversed out!
Man said he hoped that I would be able to make up for my loss by winning in future!!
Report Magic__Daps August 9, 2015 4:36 PM BST
Have they ever done anything to help a customer out for their Feck ups?? Has to be one of the worst run companies going for customer service and "technical issues".
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