help can't get thru RP to cancel essential monthly subscription

they're still probably charging you for the call!

LOL

The RP Racecards MORE INFO used to have the following links:
VERDICT  - COMMENTS  - MY NOTES  - STATS  - POSTDATA – OR - RPR – TOPSPEED -  SELECTIONS - PAST WINNERS - BETTING

I used used this link extensively as it allowed me to have the full race card for a meeting on one page which I could scroll up and down and the link allowed me to open a separate windows with the betting comparison without navigating away from the page. I can still do this for links for comments, selections, past winners etc and removing it for betting is just daft.  I'm sure this has been done for bookie reasons.

Anyway the reason  for all the preamble is I want them to stop them taking the subscription automatically and I can't find anyway to cancel online and like you failed to get through by phone to discuss it with them over the past few days.  They do respond to emails to this email address: help@racingpost.com.

big thx

i've sent 2 emails cancelling subscription but no response whatsoever.

its not user friendly at all

its worse than RUK.thats saying alot

Customer services:

members@racingpost.com

or

0207 748 3771.

not available--answer machine

Pathetic site..i had trouble years ago cancelling,when i eventually got through (after days of trying), some snotty gump got gumpy when i called their system for cancelling ''archaic''.


Rancid Post.