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Do you speak English?
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It's very poor on their part. No announcement at all and for obvious reasons.
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I agree, I think it's very poor customre service that there hasn't been a single update or communicaion. And the customter service staff seem to know nothing either. Bit worrying that they are keeping so quiet about it ...
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I do speak English lol just can't type!
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It's fairly obvious why they are keeping so quiet. Who wants to use a product where you can put money in no problem, but then can't get it out again!!!
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unluckystory-do u think there is more to this than betfair are saying??
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Just withdrawn with no problem on new site - are you using old site or has it just been fixed?
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I have tried on both old and new site.
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Same here. Some outstanding since 20/3/2014.
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