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09 Dec 13 20:46
Joined:
Date Joined: 08 Aug 07
| Topic/replies: 498 | Blogger: Paul Haigh - Total Respect's blog
If anyone has received an email / letter advising them that their account has been restricted or closed, and would be willing to send me a copy, I'd be very grateful. Account details obviously can be deleted. just interested in the wording used.

Thanks in advance.

betdisputeadvice@gmail.com
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Report homefortea December 9, 2013 9:01 PM GMT
What is this..

Have you been asleep for the last ten years..

They have apparently set up a person to person betting site to rival betfair...

Just who is left to play on it.I have had two dozen accounts closed down.They do not send you an email you just log on and place a bet...

Maximum stake £0.00.

All you will get is some pimply minimum wage chancer in "Customer Services" emailing you back with it was a "trading decision"....

I am just happy that the rancid firm will not exist in a few years time as at the moment they are just a name with an internet site that will NEVER make money and 2000 rented shops staffed by recent arrivals, that will not take a bet and rely on FOBTS that are played by criminals and the mentally challenged...
Report halcyon days December 9, 2013 9:13 PM GMT
Have to agree Home...  and C orals won't be far behind !
Report Paul Haigh - Total Respect December 9, 2013 9:21 PM GMT
@homefortea - I'm just asking for some help from anyone who's had a closure letter.

No, I haven't been asleep for the last ten years, I've spent much of it trying to help people who've had problems getting paid out by bookmakers.
Report homefortea December 9, 2013 9:23 PM GMT
Who would be a shareholder in that pair -I can see a situation when the Bank Of England will have to step in for a bailout..

But the worst run firm and the reason why there are not that many Independents any more..

Step forward the worst firm ever StanJames supplier to the trade..

Founded by those two well known comedians Stan Laurel and James Corden
Report halcyon days December 9, 2013 9:25 PM GMT
Stan won't rest on his laurels Homee !
Report homefortea December 9, 2013 9:27 PM GMT
It is 2013 and at least 100 000 people must have had accounts closed down by the "Imaginary Sign" in the last 24 hours(!)...

Once again you do not get a letter just "maximum stake £0.00"..
Occupational Hazard....
Report homefortea December 9, 2013 9:29 PM GMT
Another fine mess you've gotten me into halcyon...
Report halcyon days December 9, 2013 9:29 PM GMT
^ The old racing maxim...   'if you can't win you can't lose!'
Report halcyon days December 9, 2013 9:30 PM GMT
^ £0.00
Report dixie December 9, 2013 9:31 PM GMT
I got one but I've binned it.  I recall the phrase; 'after years of heavily restricting your account.'
Report halcyon days December 9, 2013 9:37 PM GMT
'after years of heavily restricting your account, we've decided to let you place wagers of ten shillings'....
Report homefortea December 9, 2013 9:47 PM GMT
To think some people have their pensions invested in such companies..

Sometimes when I am bored I go to "Investor" Forums to put people straight..

How is that Ladbrokes share price going....

I am not at the stage of that share price activist Evil Knievel more of a Mark Cavendish but I am getting there.......Laugh
Report THE-GHOST-OF-DICKIE-BIRD December 9, 2013 9:48 PM GMT
Keep up the good work teas.Cool
Report GREENDOG. December 10, 2013 10:51 AM GMT
account restrictions or closures are a badge of honour wear with pride
Report onlooker December 10, 2013 11:09 AM GMT
^ CORRECTION ...

They were, "a badge of honour" .... in the days when practically NOBODY got closed down - unless you were a very good Punter, that is.

Nowadays - just like University Degrees Sad ...... everybody gets one.
Report Roger De Bris December 10, 2013 12:03 PM GMT
Believe it or not Skybet is one of the last ones I am left with....Laugh

I go to throw a bet on one yesterday e40 ew 3/1 fav for one of todays tough handicaps.

Comes back max bet allowed e39.99 ew.............Laugh
Report dr . atkins December 10, 2013 12:31 PM GMT
instead of moaning get off your ass and go to lads betting shops there are plenty about
Report NMR December 10, 2013 12:40 PM GMT
Got an email about 18 months ago:

We are writing to you today to inform you that we have decided to close your account.

As you will be aware until now your account has been heavily restricted and the bets that you have wished to place haven't been accepted.

Following a review of your account activity we have taken the decision based on the fact that any bets accepted will be subject to heavy restrictions and as such the decision has been taken to close the account rather than offer this heavily restricted service.

Your account will remain open for the next 72 hours so please withdraw any balance during this time. Once your account has been closed you will have to call Customer Services on 0800 731 6191 or +44208 515 2565 (outside of UK) if you wish to withdraw remaining funds.

Your sincerely,


Ladbrokes Customer Services Team
Report Stow_judge December 10, 2013 12:40 PM GMT
When they closed my account, they just disabled the login & didn't even bother to tell me!
Report berti December 10, 2013 1:12 PM GMT
They restricted me then they took away bog then they wouldn't pay me the 2nd on the mobile offer so now I refuse to use them ever again. Plenty more bookies out there.
Report know all December 10, 2013 1:12 PM GMT
keeping accounts open is the same as winning at punting you have to be very clever

its always been the case to throw money away on a few yankes forecasts weekly and the like to keep that account open at all costs common sense really
Report Big Boss December 10, 2013 1:24 PM GMT
throw them a few googlies to keep them off the scent
Report rcing December 10, 2013 1:27 PM GMT
did that old fella get his money from bet dread?
Report kenny mann December 10, 2013 1:42 PM GMT
Lads will stand the biggest bets in the shops than any of their competitors to be fair.
Report Ballydoyle December 10, 2013 1:51 PM GMT
Aye to mugs! Try having being a pro and getting more than a tenner on
Report kenny mann December 10, 2013 1:52 PM GMT
I got £200 on Rock Of Ages this morning!
Report Ballydoyle December 10, 2013 1:57 PM GMT
They must love you (with respect)
Report kenny mann December 10, 2013 2:26 PM GMT
It was for 4 of us. I'll give the lad a tenner, keep him sweet.
Report SlippyBlue December 10, 2013 2:36 PM GMT
A tenner Shocked That's a bit stingy Kenny mann, make it a score and that's fair enough.
Report kenny mann December 10, 2013 3:29 PM GMT
Laugh
Report Fallen Angel December 10, 2013 3:36 PM GMT
Have they done a review of this happened recently? I have noticed they took the max bet off and all my limits appear to be way down on what they were. I haven't relieved any email confirmation on this though
Report xmoneyx December 10, 2013 3:37 PM GMT
Date: Sun, 8 Dec 2013 8:36


Dear david st****,

Important Account Information
This has been sent to all customers as it contains important account information.

We recently wrote to you about an Administrative Fee which would be applied to your Ladbrokes account.

The Fee has now been taken from your account and was calculated as either £2 (or currency equivalent) or 5% of the balance on the date at which your account became inactive, whichever is greater. When calculating the charge, we have included balances from all wallets (including poker, casino etc). The Fee itself has been taken from the Sportsbook wallet and this may result in a negative balance if funds were held elsewhere.

If your account retains a total positive balance a further Fee will become due on the 1st day of every subsequent month.

To prevent further Administration Fees, please review the following options and choose the one that you prefer:

1) If you choose to resume betting, all you need to do is log in to your account and place a bet using the credit balance.

2) If you've decided you no longer wish to bet with us you can log in to your account and withdraw your current balance. It is possible that your card and account details are out of date so you may wish to check and update them first to enable you make a withdrawal.

3) You may choose to donate your balance to the Ladbrokes in the Community Charitable Trust which donates funds to good causes throughout Great Britain. To do this, email us at AccountQueries@Ladbrokes.co.uk, expressing your wish to do so along with your username or Customer ID.

4) In addition to options 2 and 3 you may wish to close your account for good, in which case after withdrawing your funds email us at AccountQueries@Ladbrokes.co.uk and ensure you include your username or Customer ID with your request to close your account.

If you take any action as described above your account will be protected from the Inactive Account Fee for a period of no less than twelve months from the date of activity.

Please note: No Fee will be deducted beyond that which would take the aggregate of all balances into a position below £0.

Regards

Ladbrokes.com
Report xmoneyx December 10, 2013 3:38 PM GMT
I phoned today to close itExcited
Report xmoneyx December 10, 2013 3:45 PM GMT
enjoy my £2 u ****Cool
Report patrick starr December 10, 2013 4:12 PM GMT

Stow_judge 10 Dec 13 12:40 Joined: 10 Mar 01 | Topic/replies: 7,575 | Blogger: Stow_judge's blog
When they closed my account, they just disabled the login & didn't even bother to tell me!


+1!
Report Lance in France December 10, 2013 5:13 PM GMT
Fallen Angel, the same thing about the max bet has happened to me. How do you now know how much you can have on before restrictions? Is the disappearance of the max bet box the beginning of the end for certain accounts?
Report corbiewood December 10, 2013 6:04 PM GMT
Do betfair send out emails lads?
Report Paul Haigh - Total Respect December 10, 2013 6:40 PM GMT
@NMR - Thanks for posting the email contents, is there any chance you could forward the whole email to me at betdisputeadvice@gmail.com

If anyone else has a similar email and would be willing to forward me a copy, I'd be grateful.

It will be of great help regarding an issue which may well cause Ladbrokes considerable embarrassment in the new year.
Report Paul Haigh - Total Respect December 10, 2013 6:42 PM GMT
@rcing - IBAS ruling due next week....
Report Ballydoyle December 10, 2013 6:57 PM GMT
I didnt get an email from them? Should I have? I cant get any more than 10 pounds on with these jokers. Aint paying 2 quid to have an account!!
Report toronto44 December 10, 2013 7:18 PM GMT
i think the idea is to not close many accounts,just make them unusable by penny limits.That way the bought media can be told that they do not close winning accounts(and ones who do not lose quickly enough) and of course the useless media are happy to accept anything they are fed as long as the freebies keep coming.
Report toronto44 December 10, 2013 7:21 PM GMT
PS thats the racing media..the only questions that are ever asked are by the non racing media.
Report xmoneyx December 10, 2013 7:33 PM GMT
Paul what happened about bfred and punter?

thx
Report Paul Haigh - Total Respect December 10, 2013 7:50 PM GMT
@xmoneyx The dispute was submitted to IBAS in July, it's still there but is subject to a Full Panel Meeting next week.

Hopefully IBAS will tell Betfred to read their own rules and pay in full.
Report homefortea December 10, 2013 8:19 PM GMT
Unbelievable...

What can I say IBAS funded by the alleged Bookmakers will come down on the side of Betfraud..

Too much time wasted on fighting cases brought by the terminally stupid and not enough time spent on the main problem.

That is if you apply for a licence as a Bookmaker then it should be the same as if you apply for a licence as Tesco.If you want to buy a bottle of wine at a discounted price then you have to sell a few of them to Joe Punter but not a shopping trolley full.The same as if you are a "Bookmaker" who is clueless, you should have to lay a price to a certain amount (say to lose £2k)online rather than £0.00..

Quite simple really and you have laid the bet change the price if necessary...
Report Paul Haigh - Total Respect December 10, 2013 8:30 PM GMT
Too much time wasted on fighting cases brought by the terminally stupid

If I needed any encouragement to continue helping the Betfred Pensioner to be paid his rightful winnings, you just provided it.
Report pumphol. December 10, 2013 8:31 PM GMT
Ballydoyle     10 Dec 13 18:57 
I didnt get an email from them? Should I have? I cant get any more than 10 pounds on with these jokers. Aint paying 2 quid to have an account!!


Quite right, except that's what they want you to do, helps massage their statistics, " more people close accounts than we shut down etc etc "
Report homefortea December 10, 2013 8:50 PM GMT
Feck me Paul you have this thread on speed dial...

Let us not bother about the the forgetful - I had a few years of settling bets by hand (!) from those who who claim that a yankee was each-way bet if all four were placed ..

Get back to the basic problem and that is there is not an English based alleged "Bookmaker" that should have a licence.PERIOD..You are simply not addressing the problem..

The focus should be on objecting to their licences and making the wider public aware that they are not allowed to win.Simple.

How they are allowed to advertise is beyond me and if I lived in the UK my MP would be getting daily emails..And if they were not followed up I would want to know why...
Report brain dead jockeys December 10, 2013 9:56 PM GMT
keep up the god work paul............dont take any notice of negative posts on this forum.........this forum is full of lunatics with a not a good word to say about anyone or anything.
Report homefortea December 10, 2013 9:59 PM GMT
I rest my case....
Report nightshift man December 10, 2013 10:06 PM GMT
I am a lunatic always have been Shocked
Report halcyon days December 11, 2013 8:57 AM GMT
^ concur   Laugh
Report razmos December 11, 2013 9:01 AM GMT
^^^ and i'll second that if i may
Report halcyon days December 11, 2013 9:08 AM GMT
How go's it...... golfing leg end ?.....
Report razmos December 11, 2013 10:37 AM GMT
yoo hoo uncle hal - all good up here pal - sporting a new Black Lyle & Scott sweater today - hope all is well with you
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