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By Mark McGivern
Bookie refuses to pay out £11k winnings to punter after seven-race bet comes in.. because of line on betting slip
13 Nov 2013 00:01
CORAL in Kilmarnock claim a black line on the betting slip gave them the right to split Ryan Clark's wager into a 50p treble and a 50p fourfold bet - earning him just £116.
A BOOKIE refused to pay out £11,000 to a punter after a seven-race bet came in – because there was a line printed on the betting slip.
Ryan Clark placed a £1 accumulator bet on seven horses at races in Wolverhampton, Plumpton and Kempton Park. They all won, netting him a bumper return of £11,261.
But when he went to collect his winnings at Coral in Kilmarnock, the bookies refused to pay up – and offered him just £116.
Coral claim a black line which appeared on the printed betting slip gave them the right to split his wager into a 50p treble and a 50p fourfold bet – earning him substantially smaller winnings.
But Ryan says his receipt should have entitled him to the big payout.
Dad-of-one Ryan, 37, spent £150 celebrating the “win”. The water company worker also took a week off and believed he could afford to splash out at Christmas.
He also spent £400 in “cover” bets on the last race of his accumulator, protecting himself against all eventualities.
He said: “I’m devastated. I lodged a fair bet and the bookies knew what it was from the outset.
“I wrote the seven horses’ names down and ‘£1’ at the side of the slip. The cashier asked if it was intended as an accumulator and I said it was.
“It went into their system as a sevenfold from the outset. I know this because after the last horse won, I asked for a receipt to show what I would be paid.
“It said it was a £1 accumulator which would pay out £11,000.
“There was a line drawn on the betting slip before I even picked it up. That can happen and it was clarified at the time of the bet.
“They didn’t mention trebles, fourfolds or 50p bets. It’s a rip-off.
“They generated the receipt from the till and handed it to me. The manager also said head office were aware of the bet.
“After the fifth horse won, I asked what my winnings stood at. They said it was more than £5000.
“Coral were aware of their liability all along but, in the end, didn’t want to cough up.
“It’s a disgrace and I want them to pay the full amount. I’ve had a run of bad luck recently and I’m totally skint.”
Last night, a Coral spokesman said: “We’ve looked into this and the most important aspect is that seven selections were written on the betting slip but there were no instructions as to what type of bet the customer wanted.
“There was also a line drawn between the first four selections and next three, which indicates these are separate bets.
“Given the information the customer provided, the decision to settle the bet as a 50p fourfold and a 50p treble is the fairest under the circumstances.
“There is no way – given the line drawn between the top four selections and the bottom three – that the bet could be considered a sevenfold accumulator, regardless of the fact that all seven won. We can only settle bets on the basis of what is written on the betting slip, not on what a customer claims he intended after all the selections have run, and won.
“If the customer is unhappy with the way we have settled the bet, he can take the dispute to the Independent Betting Adjudication Service and we will abide by their verdict on the matter.”A BOOKIE refused to pay out £11,000 to a punter after a seven-race bet came in – because there was a line printed on the betting slip.
http://www.dailyrecord.co.uk/news/scottish-news/bookie-refuses-pay-out-11k-2785642
Bookie refuses to pay out £11k winnings to punter after seven-race bet comes in.. because of line on betting slip
13 Nov 2013 00:01
CORAL in Kilmarnock claim a black line on the betting slip gave them the right to split Ryan Clark's wager into a 50p treble and a 50p fourfold bet - earning him just £116.
A BOOKIE refused to pay out £11,000 to a punter after a seven-race bet came in – because there was a line printed on the betting slip.
Ryan Clark placed a £1 accumulator bet on seven horses at races in Wolverhampton, Plumpton and Kempton Park. They all won, netting him a bumper return of £11,261.
But when he went to collect his winnings at Coral in Kilmarnock, the bookies refused to pay up – and offered him just £116.
Coral claim a black line which appeared on the printed betting slip gave them the right to split his wager into a 50p treble and a 50p fourfold bet – earning him substantially smaller winnings.
But Ryan says his receipt should have entitled him to the big payout.
Dad-of-one Ryan, 37, spent £150 celebrating the “win”. The water company worker also took a week off and believed he could afford to splash out at Christmas.
He also spent £400 in “cover” bets on the last race of his accumulator, protecting himself against all eventualities.
He said: “I’m devastated. I lodged a fair bet and the bookies knew what it was from the outset.
“I wrote the seven horses’ names down and ‘£1’ at the side of the slip. The cashier asked if it was intended as an accumulator and I said it was.
“It went into their system as a sevenfold from the outset. I know this because after the last horse won, I asked for a receipt to show what I would be paid.
“It said it was a £1 accumulator which would pay out £11,000.
“There was a line drawn on the betting slip before I even picked it up. That can happen and it was clarified at the time of the bet.
“They didn’t mention trebles, fourfolds or 50p bets. It’s a rip-off.
“They generated the receipt from the till and handed it to me. The manager also said head office were aware of the bet.
“After the fifth horse won, I asked what my winnings stood at. They said it was more than £5000.
“Coral were aware of their liability all along but, in the end, didn’t want to cough up.
“It’s a disgrace and I want them to pay the full amount. I’ve had a run of bad luck recently and I’m totally skint.”
Last night, a Coral spokesman said: “We’ve looked into this and the most important aspect is that seven selections were written on the betting slip but there were no instructions as to what type of bet the customer wanted.
“There was also a line drawn between the first four selections and next three, which indicates these are separate bets.
“Given the information the customer provided, the decision to settle the bet as a 50p fourfold and a 50p treble is the fairest under the circumstances.
“There is no way – given the line drawn between the top four selections and the bottom three – that the bet could be considered a sevenfold accumulator, regardless of the fact that all seven won. We can only settle bets on the basis of what is written on the betting slip, not on what a customer claims he intended after all the selections have run, and won.
“If the customer is unhappy with the way we have settled the bet, he can take the dispute to the Independent Betting Adjudication Service and we will abide by their verdict on the matter.”A BOOKIE refused to pay out £11,000 to a punter after a seven-race bet came in – because there was a line printed on the betting slip.
http://www.dailyrecord.co.uk/news/scottish-news/bookie-refuses-pay-out-11k-2785642
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Replies: 106
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THEYVE AGREED TO GO WITH IBAS .......WHAT CAN BE MORE FAIRER
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I think he was a case if he got that printed confirmed receipt at the time he struck the bet and as he said when he put the bet on it was a accumulator. I am sure it would have been a acca if 6 had won.
“It’s a disgrace and I want them to pay the full amount. I’ve had a run of bad luck recently and I’m totally skint.”.... not surprised doing 7 horses accas |
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Fck IBAS - If what he said is half true, I'd go straight to the courts. Doubt that a min wage cashier would perjure herself.
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The punter should have written " ACCA" on the slip.
Nevertheless, if that is his regular bet, they must pay out. |
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HE AINT GOT A DOLLAR YA THICK **** HES ADMITTED THAT ,AND U WANT HI
M TO GO TO COURT ,HELL NEED 10K IN FEES TO KICK OFF WITH |
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****....****
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QED
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(irony intended)
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Corals rule 3.15
Where NO INSTRUCTIONS are written against a single selection the bet will be settled as a win single. When two or more selections are involved, the bet will be settled as a win accumulator bet. |
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They could have given him 110 free 100 quid spins on the roulette machine, that way, they may have got him addicted as well..
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why was there a line on his slip ?
speaking as a guy that ran a betting shop a while ago,if a punter picked up a slip with a small mark on it he would chuck it on the floor with a few more then get a new one !! |
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Scumbag bookies hope he gets it and the rest.
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of all the hundreds of slips in the shop he decided to use one that someone else had drawn a line on.
also only put £1 as the bet ..not putting acc or acca or accumulator. the facts sound fishy to me. |
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harry2.1
Date Joined: 05 Apr 10 Add contact 13 Nov 13 10:30 Corals rule 3.15 Where NO INSTRUCTIONS are written against a single selection the bet will be settled as a win single. When two or more selections are involved, the bet will be settled as a win accumulator bet. Surely that is case closed then if they abide by their own rules?? It seems to be a regular thing nowadays that all these books try everything they can to not pay out or pay at reduced odds. It's a disgrace, but as long as the machines are in there they don't want to take anyone on - and who can blame them as nobody in the media will question them about it. |
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at least he'll be able to get £20 on their price bomb.....
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I wonder if the three had lost , then the 4 fold came in at mental odds would coral have treated it as a sevenfold instead , as there were no instructions
Just another case of bookie looking for a way to avoid paying out , unfair The rule has always been where no instructions treat as acca , simple |
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Coral shop rules:
12.4 INCORRECT INSTRUCTIONS If no instructions are stated against a single selection the bet will be settled as a win Single. However, if two or more selections are involved the bet will be settled as a win Accumulator bet (eg: if there are three selections nominated with a stake of £1, it will be settled as a £1 win Treble. If there are four selections nominated with the instructions £1 win Treble, and a total stake of £1, it will be settled as a £1 win fourfold). Not really sure how Coral can win this case? Hope the bloke gets paid and get plenty of press coverage on all of the racing media platforms available (of course he will)...... |
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How long would this normally take to settle
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Dad-of-one Ryan, 37, spent £150 celebrating the “win”. The water company worker also took a week off and believed he could afford to splash out at Christmas.
He also spent £400 in “cover” bets on the last race of his accumulator, protecting himself against all eventualities. AND THEN... “It’s a disgrace and I want them to pay the full amount. I’ve had a run of bad luck recently and I’m totally skint.” So is he skint after the celebrations and cover bets or before? Also he took a week off from work. If he was skint he would have needed the payout for his week off! Then he tried to collect after his week off? Lots of creative licence here I reckon. |
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went into corals last week, wrote out a bet for £60 win at 6/1 on a horse at kempton, manager checked the price and put it through the till then said i will have to ring up to get the ok to take it.
reply was its now 4/1, you can have that or sp. told the manager that you had already taken the bet with 6/1 on it and still showing 6/1 on screens. he would not budge, i left without backing it, and of course it won. |
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“It went into their system as a sevenfold from the outset. I know this because after the last horse won, I asked for a receipt to show what I would be paid. “It said it was a £1 accumulator which would pay out £11,000. The manager has translated this bet as a £1 sevenfold acca and then (under instructions from the area manager or security no doubt) has retranslated it as a 50p treble and a 50p 4 fold. He has got a receipt proving that, he should be paid. |
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Coral are no longer a real bookmaking firm. They run a chain of arcades and take the odd small bet. Then try and welch on them when they lose.
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I wrote the seven horses’ names down and ‘£1’ at the side of the slip
surely the fact he has written £1 along side his 7 selections would mean an acca, especially with that rule stated above , if he wanted 2 x 50p multiple bets why would he write £1 down the side ? |
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Correct 100% Gonzo.
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Ashleigh -- this is shocking practise of the lowest order.Smacks of PP online.Pity you hadn't got your hands on the bet receipt.
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One of my biggest laughs of the year was definitely when they did their knackers on Sprinter Sacre at the Festival, then their website crashed so they didn't take a bean on the following handicap won by a 33/1 poke, with the fav nowhere.
Made even more amusing by the fact said handicap was sponsored by...Coral. |
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This does not surprise me earlier on in year had a nice accumulator come up for an tenner and got accused of
being an cheat when i pointed out i had asked for 2.1 and women did write it down the guy was nothing but arrogant and rude i did not even start on him either i just pointed out that the return was wrong and he went off into one.everyone should just stop betting with them full stop let that company bow out of game |
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Another point worth mentioning is the blokes bet history. I would say he must be a habitual multi horse £1 acca punter hoping to cop big for a small outlay. You wouldn't just decide to do a 7 horse acca in my opinion, my guess is it's a regular feature of his punting. Any previous slips with a similar pattern would strengthen his case against these monsters.
Not that it should need strengthening of course, he is being royally stitched up. |
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I popped into my local Corals shop a bit earlier and out of curiosity wrote out a hypothetical bet exactly the same as the one in question. I gave it to my mate, a manager for them for 12 years and asked how he would translate the slip.
In a flash he said it would be a £1 win acca. When I told him what actually had occurred he stared at me in disbelief thinking I was winding him up. The manager has alerted the traders of a run up bet and when it copped they have thought 'we've got a get out of jail card here with the line'. He has then been told to re-translate it, that's what my mate said has probably happened. If the last leg had lost it would have been an acca and a zero return on the slip. Ronnie Rails on here is also a Corals manager, it would be interesting to get his opinion. |
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scandalous decision by Corals. One can only hope that the negative publicity forces them to change their mind, though I wouldn´t hold my breath...or with IBAS for that matter.
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The post title " Fair Play" is a bit misleading...
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Like i said if people choose to stop betting with them then they will have to stand up and take notice
make an positive protest that hits them where it hurts them most profit margins from betting.I know easier said than done many would not care about this guy case i emailed the gambling commission about what happen to myself with my bet but they couldn't care one bit |
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Tip it was supposed to be tongue in cheek
hard to believe that they can refuse to pay only possible reason could be that the punter has bet trebles and fourfolds like this in the past but that would not explain why the manager put it through the till as an acca |
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I feel for the bloke and hope he gets paid out ok, but why don't people write a betting slip out properly? These snide bookies (big four) are always looking for a get out clause when an acca comes in.
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http://www.dailyrecord.co.uk/news/scottish-news/bookie-refuses-pay-out-11k-2785642
Absolutely disgusting behaviour from Corals they even produced a receipt see link above |
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After looking at that link and the betting slip that is disgusting from Corals. They are a disgrace, really hope the guy gets his 11k
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The one thing that stands out is he never wrote the times out in order on the bet and the line going across i
do not get why its there is that something he put on the slip? or something that happen on print out when he got slip back looks more like he drew the line than print out.But in all fairness even there receipt says sevenfold so proof is in the pudding with there own receipt think he will win his case from looking at that |
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Asking for trouble, not difficult to write accumulator or even an abbreviation of it.
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But tbf saddo they say themselves....
Corals rule 3.15 Where NO INSTRUCTIONS are written against a single selection the bet will be settled as a win single. When two or more selections are involved, the bet will be settled as a win accumulator bet. |