Incredible lack of customer communication

bang on Bilbo. They just don't care

They are losing more than us.

That's comforting.

Entrepreneur Richard Koch sold off a bucketload of Betfair shares a few hours ago

40 minutes now without a word.

feet..purple..

wont be to long now they just sent for the big lump hammer

Wise move peckerdunne

ill-mannered nasty mr betfair.

bb,
You don't really expect BF to tell you what the problem is and when they will fix it, do you? They haven't got a clue and are probably scrambling around trying to work out what the cause of the failure is right now...

connor - the first part of your question - yes I do. You've got to keep putting the pressure on.

               the second part I totally agree with.

I made a complaint on another matter and dissatisfied, was told to address it via the gaming authority in Gibraltar!!!

They can't even be bothered to update their Service 'info' page, which currently says:
There are currently no reported problems with any Betfair site.

b*lloxs!

save me a fortune if it never came back

One detects a certain lack of supportive reviews over the current shambles. Come on Betfair, you can surely do better than this. Information from the management would be helpful

Don't upset them. They'll get rid of the forum   

Salmon
They probably want to, but don't know which button to press.

Very good duffy       

I can't think of any other company/corporation that treats it's customers with such disdain.  Considering the sheer volume of crashes that occur, they should actually be REWARDING customers for their loyalty. The compensation that they (sometimes) offer is pitiful when measured against the quality of service received by the customer..