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Celtic Son
08 Sep 12 18:40
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Date Joined: 20 Jan 05
| Topic/replies: 1,897 | Blogger: Celtic Son's blog
I backed during the race and laid off during the race, yet my bet in the first at Wolves has been declared void to be fair?

If they get away with this, they'll be sleeping with our wives soon and claimed it's fair.

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Replies: 10
By:
andyl
When: 08 Sep 12 18:41
THEY are a disgrace i played the race fairly
By:
Roquebrune
When: 08 Sep 12 18:41
Shocked
By:
Celtic Son
When: 08 Sep 12 18:42
The bet's are timed, surely even they can sort that out.
By:
andyl
When: 08 Sep 12 18:51
the official post race off time betfair have been given is incorrect as i placed my first bet as half a billion left the stalls ,....it has been settled as a pre race bet.....
By:
mange
When: 08 Sep 12 18:56
Wots this post all abt...........is this since I joined ?
By:
duffy
When: 08 Sep 12 19:16
Celtic Son     08 Sep 12 18:40 
If they get away with this, they'll be sleeping with our wives soon and claimed it's fair.


You may joke but i do believe the betfair bigwigs were at one time looking into the legalities surrounding their intention to claim prima nocta  on all new male clients when they opened up an accountShocked
By:
Greek007
When: 09 Sep 12 08:39
My methods involve placing a back bet pre-race then trading in-running. I lost my entire stake as even though my in-running lay was matched, this part was voided!

Customer services said that its OK for them to quote 'technical glitch' as its part of the terms and conditions. A lot of people trade like this for a living so this seems a very worrying view to take from a customer relations aspect.

Betfair need to explain in more detail the 'technical glitch' and provide assurances that they have installed measures to prevent or reduce the chances of this happening again. I would also recommend publishing the quantity and frequency of these site breakdowns and glitches so the Betfair customers can factor in the odds of this happening in the betting/trading activities.

Paul
By:
big aitch
When: 09 Sep 12 08:43
greek, they do say they are sorry, so that makes it OK in their eyes
By:
Feck N. Eejit
When: 09 Sep 12 09:26
Anyone know the actual off time to the second?
By:
Big Boss
When: 09 Sep 12 09:30
'technical glitch' - utter drivel, all markets are manually controlled, human 'error' not a glitch.
By:
Feck N. Eejit
When: 09 Sep 12 09:43
I was drip feeding pre-race back bets through a bot and have had over 200 bets voided. This isn't surprising as the bot never received the suspend signal at the off. What is surprising though is that a) I never noticed any new unmatched bets appear in the My Bets window during the race (I was watching on live video with the video window next to the colours covering the ir betting) and, at the end of the race, the P/L column on the winner was showing £2,400 odd (it should have been showing just over £700 because of the losing ir bets it placed).
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