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have just spent ten minutes on the phone stating that the in running market was not working properly . telling the operator that three minutes after the race was over they were still betting 4.6 on sunnyhill boy 24 on the winner and laying odds on all the others still standing . he informed me there was no problems with the in running market and i was the only one who had complained . having checked the my bets section as i was told it stated you have no bets on the market yet when the race was over the bet suddenly appeared matched.he further stated there was nothing to get the tech team to look at as they would see the same as him. any one else have the same in running problems
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AS I HAVE SAID ALREADY THEY ARE ALWAYS RIGHT
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I also had the same problem - tried to cancel an in-running bet, said I'd placed no bet, only to find it actually had been matched.
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I also had the same problem - tried to cancel an in-running bet, said I'd placed no bet, only to find it actually had been matched.
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perhaps ask them to take a look at the forum?
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dustybin you dont have to they are.threads being pulled all over the place when they see something they dont like
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same as, said technical error or something. Then at the end of the race my bet had been matched
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Apologising on Twitter but havent got the decency to come on here to the people who use the site
Over to you BCM2 ................................................ |
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I did NOT bet 'in-running' ...
But the prices were changing on my screen (1 second Refresher) - in harmony with what was happening in the race. It SUSPENDED at the FINISH of the race - Re-opened - I then BET ON THE PHOTO - It Suspended again - just before the Photo announcement. |
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told me there was nothing on the forum twice i had to point out the tread to him and he still could not find anything
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onlooker what price was showing to back on APs horse after it had fallen ?
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the race was unplayable here....both the gruss and the website returned errors
11KV....he's on holiday, must have planned it  |
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suppose it was going to happen on a busy day...........
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Post race in photo betting all I was getting was a crappy error message. Left with lovely green on the second.
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onlooker was it betting 4.6 and 24 in the photo and still offering odds on all the other runners . the only reason i would not bet the 24 the winner in the photo was it would be voided just like the voler le vedette race . wish i had placed it now as it would have proved my arguement.how the operator can say there was no problem and no one complaing is beyond me . he just did not want to know saying there was no point speaking to the tech team as there was nothing wrong and they would see the same as him
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Will they do the decent thing and refund all bets? Telling you your bet was not made and then all of a sudden when the race was up, the bets where matched..
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Been ruuning fine for me all day on Gruss butwent slow mo when the national was in running
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never had a problem?.
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I laid in-running as well,BF wouldn't take bet with screen saying technical difficulties. No option to cancel etc but lay came through after the race was over.
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IR market was a nightmare...laid Weird Al just before the off cos he was looking reluctant to line up...immediately wanted to get out after it took the first 2 fine but could i fook...error message...error message...freezing....had to go into account and current bets to see what was being matched etc...i had laid Synchronised (RIP) big pre-race also and it wouldnt have been pretty for me if i'd had to be trying to get out of that too...there's too much money at stake to be left sitting there helpless....i will not be betting IR on GN in 12 months time
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Cannot answer about the first circuit - as there was too much going on.
But my comments relate to from 2nd circuit. PHOTO Betting ... GB / Aint 14th Apr / 16:15 4m4f Grand National Neptune Collonges Lay 19********* 14-Apr-12 16:34 C 1.21 66.00 1.21 (13.86) |
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It definitely wasn't working properly, I've had 3 mates with the same problem.
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yes - same issue here.
bets not match real time. but lsoing bets showed up matched after the finish. SHAME ON YOU BETFAIR. |
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during the day had several bets that flashed up were experencing problems go to your my bets section and was told you do not have any bets and had to place bets again and then they were matched no problem but in the national it told you had no bets but they then appeared matched after the race was over
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I'm surprised you got through on the phone carrot. I sent two emails but still await any reply.
COME ON BETFAIR, ADMIT THERE WAS A PROBLEM AND ADDRESS IT. |
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this issue where people place bets and they wouldnt get matched saying technical difficulties, i have that happen on football markets now and again, also sometimes 2 bets get placed instead of one!! beftfair deny this happens and continue to get away with this crap...
Someone should record this happening on video as proof |
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I wasn't lucky, watchit - I lost.
Just posted the Photo bet - to show that the Race Did SUSPEND correctly - and Re-opened with NORMAL Photo-Finish prices. |
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got through to be told there was a problem with site gave me options and phone was answered straight away only to be told nothing was wrong with site except deposits when i pointed out the complaints on the forum the operator kept telling me nothing was on there even after i told him the title of the complaint and how far down he would find it and after that he said there was still nothing there
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gruss was working fine for me .
is there a common theme for the users that it wasn't working for . |
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the in running WAS a disaster area, gruss, everything was a joke, if it worked for some people you were lucky, but dont argue about it, it didnt work for me it did for onlooker.... END OF
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the in running WAS a disaster area, gruss, everything was a joke, if it worked for some people you were lucky, but dont argue about it, it didnt work for me it did for onlooker.... END OF
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what internet providers are you all using ?
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it wasnt internet provider, that would have no bearing. It was probably a server bandwidth issue, the bandwidth allocated to certain users based on xyz variables. The race odds seemed to be displayed with a lag of a good 30 seconds, my screen had both 1st and 2nd at odds of 5s+ as they crossed the line and the race was suspended on my screen at this point. When it reopened for photo finish the odds played out like the end of the race
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I normally use Bt Infinity. Typical speeds 37 download, 8 upload.
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I was using Bet Angel Pro, wasn't a problem at all during or after the race.....I'm NOT trying to defend BF here, after all they don't have the best of records in such situations, but seems that the problem was not universal.
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the argument it was working fine on gruss is irrelevant. the betfair interface did not take inrunning bets properly. customers could not manage their positions, it was unclear if bets were taken, and money was lost where bet offers were left up that punters COULD NOT cancel
disgrace and nothing else |
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nothing to do with internet providers, computer speed etc...only prob all day was for 10 mins after the National was OFF.
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SHFAR , just trying to see if there is a common denominator with those people that betfair didn't work for .
your explanation seems a good posibility . i have no technological qualifications, but something clearly didn't work for some, but was working for others . |
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correct duncan probably the volume of attempted users
all clear rest of day |
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Its not the fact things went wrong really its the absolute denial from Betfair thats upsetting
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