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I had a bet on the 2nd April on an in-play market on the NRL Canberra Raiders v North Queensland Total Number of 2nd Half Points Under 41.5pts £350 @ 5/6.
There were a total of 16 points in the second half and when I checked my winnings in my Paddy Power account my £350 bet returned £357, £7 profit.
I queried this and was told it was an error and the price should have been 1/50. I can't understand this, they say it was an error and they can change it to what the trader decides. I then asked what would the price have been had I had bet on the over 41.5pts market and was told that was also 1/50. I said that is shocking, that can't be right and she said it was correct both should have been 1/50.
I then spoke to a supervisor who said the over price would have been 10/1, blatantly they are just making things up.
Can they actually do this?
There were a total of 16 points in the second half and when I checked my winnings in my Paddy Power account my £350 bet returned £357, £7 profit.
I queried this and was told it was an error and the price should have been 1/50. I can't understand this, they say it was an error and they can change it to what the trader decides. I then asked what would the price have been had I had bet on the over 41.5pts market and was told that was also 1/50. I said that is shocking, that can't be right and she said it was correct both should have been 1/50.
I then spoke to a supervisor who said the over price would have been 10/1, blatantly they are just making things up.
Can they actually do this?
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ie had a problem like this before. if i price is out by 200% of what other traders are offering, they can claim its an error and we get screwed over.
i did have a similar problem with bedfred once but they paid out as free bet
i did have a similar problem with bedfred once but they paid out as free bet
Seems the price on under 41.5 (2nd half) @ 5/6 is wrong. I think the prices would have been 1/50 under 41.5. Over 41.5 about 33/1. So paid out right but put wrong price online.
Trouble with bets is the 'palpitable error' rule if a price is badly wrong bookies don't have to payout.
Trouble with bets is the 'palpitable error' rule if a price is badly wrong bookies don't have to payout.
Apr 11, 2012 -- 11:56PM, averagejohn wrote:
ie had a problem like this before. if i price is out by 200% of what other traders are offering, they can claim its an error and we get screwed over. i did have a similar problem with bedfred once but they paid out as free bet
What if other books didn't offer the market at that spread? I wouldn't mind them paying me out as a free bet but they won't even do that. I wouldn't have put £350 on at 1/50 to win 7 quid, that wasn't what was offered!
Agree with you ggwharf1 but bookies have 'palpitable error' to cover them. Basically if a price is too good to be true the bookies are relying a bit on customers to know. Like if tiger woods is 5/1 to win a golf tourney but priced wrong at 50/1 most punters know its not correct.
Same as tescos online recently had a price of £50 for new ipad as mistake so didn't send the goods out.
Paddy power didn't handle it well should offer free bet or payout half of the stake at 4/5 for goodwill.
Same as tescos online recently had a price of £50 for new ipad as mistake so didn't send the goods out.
Paddy power didn't handle it well should offer free bet or payout half of the stake at 4/5 for goodwill.
Powers simply screw customers here.
No way would someone have the bet at 1/50 yet it is settled as a loser (leaving correct odds there) if it goes down and they adjust the winnings to the real odds if you win (or possibly void the bet).
They did something similar in the Southampton v Portsmouth in running market at the weekend.
It is a travesty that they can do this after the event.
Why not go one step further and deliberately put up the wrong prices to trick customers into having decent bets at what they think are value odds, so that they increase turnover?? No surprise if this increase in mistakes is not going to be top of the list of problems that they want to sort out as they have it all in their favour when settling the market.
No way would someone have the bet at 1/50 yet it is settled as a loser (leaving correct odds there) if it goes down and they adjust the winnings to the real odds if you win (or possibly void the bet).
They did something similar in the Southampton v Portsmouth in running market at the weekend.
It is a travesty that they can do this after the event.
Why not go one step further and deliberately put up the wrong prices to trick customers into having decent bets at what they think are value odds, so that they increase turnover?? No surprise if this increase in mistakes is not going to be top of the list of problems that they want to sort out as they have it all in their favour when settling the market.
It is a joke...I wouldn't have said it was too far out of line. At the end of the day it's a couple of hundred quid and I stake 10x that a week!
Agree if the bet did sink with a high scoring second half they wouldn't have said anything and settled it as a losing bet. Trouble with online betting is there is too many events which increases price mistakes and some online in-running markets are automated which again can throw up price errors.
End of the day there should be a rule on what consists as a 'palpitable error' If a horse is 7/1 but mistakes says 10/1 should it be paid or not. Also are bookmakers deliberately creating 'errors' when markets are lop sided against them on occasions to get out of more liabilities.
End of the day there should be a rule on what consists as a 'palpitable error' If a horse is 7/1 but mistakes says 10/1 should it be paid or not. Also are bookmakers deliberately creating 'errors' when markets are lop sided against them on occasions to get out of more liabilities.
optic, I know your new so will make allowances.
1. Its palpable and not palpitable.
2. The Tesco situation is complete and utterly different to this. That was covered by the Distant Selling Regualtions.
Question for you.
If I go in Dixons and see a 56" plasma priced up at 29.99 instead of £2999 and pay for the item but then the store manager realises and stops me before I leave the store, what happens then?
1. Its palpable and not palpitable.
2. The Tesco situation is complete and utterly different to this. That was covered by the Distant Selling Regualtions.
Question for you.
If I go in Dixons and see a 56" plasma priced up at 29.99 instead of £2999 and pay for the item but then the store manager realises and stops me before I leave the store, what happens then?
The store manager can ask you to pay the remaining £2969 or void the sale as price is obviously wrong.
There you go.
The price on the ticket is classed as an invitation to treat. Once you have purchased the product and paid the agreed price, the contract is made at that point. The store manager can do nothing at all.
IF however, the manager realised BEFORE you paid and ran out and said look, im really sorry we have cocked up, then there's nothing you can do there as no contract has been entered into, only you are going to take up the offer but the other party declines.
People get blinded by palpable error rule and fall for it. I once threatened to sue a bookmaker when they offered me 3/1 in a match bet but claimed it should have been 1/3. They paid.
The price on the ticket is classed as an invitation to treat. Once you have purchased the product and paid the agreed price, the contract is made at that point. The store manager can do nothing at all.
IF however, the manager realised BEFORE you paid and ran out and said look, im really sorry we have cocked up, then there's nothing you can do there as no contract has been entered into, only you are going to take up the offer but the other party declines.
People get blinded by palpable error rule and fall for it. I once threatened to sue a bookmaker when they offered me 3/1 in a match bet but claimed it should have been 1/3. They paid.
In that case MASH4077 what would you suggest as my next course of action?
Very hard as they are based in Ireland.
I wrote to the companies head office in the UK even though the bet was online and they said it would come under Gibralter law but I claimed that the courts would hear it as a forum de convenienes.
I wrote to the companies head office in the UK even though the bet was online and they said it would come under Gibralter law but I claimed that the courts would hear it as a forum de convenienes.
I've messaged their Online Operations Manager on facebook as the manager I spoke to wouldn't give me a direct email for him. Hopefully that will rock the boat a little bit.
They might offer something if you complain. I know IBAS is a waste of time on palpable errors as they side on the bookmaker unless the palpable error is only small e.g not paying say 2/1 should have been 6/4 kind of error.
http://blog.bookies.com/golf/933/paddy-power-wont-pay-out-3000-1-winner.html
Paddy Power settled on a 3000/1 golf bet at 1000/1 when price should have been 300/1.
http://blog.bookies.com/golf/933/paddy-power-wont-pay-out-3000-1-winner.html
Paddy Power settled on a 3000/1 golf bet at 1000/1 when price should have been 300/1.
The reason why IBAS rule always in favour of the books is because it is in the T&Cs that they can do this. However, the term itself is probably in brach of UTCCR
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