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onlooker
22 Oct 11 11:34
Joined:
Date Joined: 18 Feb 03
| Topic/replies: 40,662 | Blogger: onlooker's blog
Since the introduction of the Paul Nicholls and Donald McCain LINKS ... The COMMUNITY Link - which opens the Forum in a POP-UP  overlay has been removed/disappeared.

That LOWER LINKS line now reads >

Offers – Multiples – Next Race – Tote – Form/Results  - Radio – Live Video –Greyhounds – News & Tips – Paul Nicholls – Donald McCain.

BUT - NO 'Community' - as there always was.- until last night. 
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Community still appears on the UPPER Links line - But that link opens the Forum in a FULL page - meaning that you then LOSE any market that you were in.

The 'Launch Forum Pop-Up' then available on that FULL page display is of NO use - as all it does is overlay a Pop-UP onto the FULL Forum page - thus duplicating it .... and you still have not got access to your market, underneath.

Is this the same for everybody?

I have tried 3 different browsers - and get the same disappointing scenario.
Pause • Switch to Standard View Has the 'Community' Pop-Up Link on...
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Report I AM A BOK • October 22, 2011 11:37 AM BST
same for me then came back when I refreshed , try that
Report sparrow • October 22, 2011 11:38 AM BST
Have you tried clicking on the sports page and accessing it from there.
Report onlooker • October 22, 2011 11:43 AM BST
Ihave cleared cach and cookies - and refreshed - via 3 different browsers.

Chrome - Firefox and IE  .... Same on every one.
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I always log in via sports.betfair.com

It is there when you first go into Sports - without all the Paul Nicholls & McCan Links-

BUT when you select HORSE RACING - 'Community' disappears - and Paul Nicholls and Donald McCain links manifest themselves. .... ON the LOWER Links line.
Report sparrow • October 22, 2011 11:46 AM BST
Onlooker, I access the community from the sports page, and then minimise it, you can then select a horse race and run both pages.
Report mange • October 22, 2011 11:48 AM BST
Im shure that McCAIN would have come here ....without giving him all those "smileys"
Report TiptheOdds • October 22, 2011 11:54 AM BST
same here.
Report onlooker • October 22, 2011 12:01 PM BST
sparrow -  Thanks all the same  - But I have neither wish nor need to do any customising .... although I accept that what you suggest is an option.

However - It has always been available as a DIRECT Pop-Up link - in the same place - for the 8 years that I have been on here.

Since yesterday evening, it has disappeared.
-------------------------------------------

I am NOT asking people 'how to access' the Pop-Up - although I appreciate their concern.

What I simply, and straightforwardly wish to know is - as the initial request.

Does 'COMMUNITY' appear on the LOWER Links line for everybody else -
or has it, permanently, disappeared on other people's screen, too?

Thank you.
Report duncan idaho • October 22, 2011 12:07 PM BST
'COMMUNITY' has disappeared on the LOWER Links line after having clicked on Horse Racing. If you click Sports first, 'COMMUNITY' is still on the LOWER Links line, so you can activate pop-up there then switch to Horse Racing (ie only 1 extra click to previously!).
Report onlooker • October 22, 2011 12:17 PM BST
Thank you duncan.

Now That I know I am correct - I can resume my reply, to the reply I got from Betfair, to my original email outlining this change/problem - as also posted on the Site Feedback forum, too.

Of course - they said that 'COMMUNITY' is STILL there - and to .............

YES - you've guessed it ...."Clear my cache"Sad - along with the 'long way', convoluted method, of doing that in INTERNET EXPLORER (FFS).

I haven't used clunky, lumbering, IE for Betfair for 4 years!
Report I AM A BOK • October 22, 2011 12:41 PM BST
just logged in again and its happened again .. pressed f5 and it came back ok again ???
Report onlooker • October 22, 2011 12:48 PM BST
Is that on the LOWER Links line, BOK?

I have shut down completely - switched off.

Re-Started my PC - Run CCLEANER - and tried both Chrome and Firefox - and via sports.betfair.com and www.betfair.com .... and it AIN'T There.
Report elise • October 22, 2011 12:50 PM BST
they did it yesterday, mine came up with those blogs and dropped community, happened a few months ago but then reverted back a few days later
Report jetaway • October 22, 2011 12:50 PM BST
yep same
Report onlooker • October 22, 2011 12:51 PM BST
As I have communicated to THEM ...

Sorry to have to say this – but it has always been something of an indisputable ....

Can you not get ANYTHING right FIRST TIME – whenever you make any changes?

It’s the biggest 1.01 on betfair, that you won’t – and sadly, has been for some time.
Report Aviboyd • October 22, 2011 12:55 PM BST
onlooker - can confirm the community pop up is not available on the 'horse racing' tab but is available on others.  Hope you communicated to Betty Help using your trademark bold text, next best thing to bashing their heads together!
Report duncan idaho • October 22, 2011 1:03 PM BST
Betfair Help is an oxymoron, to be sure
Report onlooker • October 22, 2011 1:07 PM BST
No bold in the email -

But lots of BLOCK CAPITALS. Happy
Report I AM A BOK • October 22, 2011 3:31 PM BST
sorry onlooker been out , yes that comes up on the lower line after I refresh ie all I do is press f5 strange but true
Report I AM A BOK • October 22, 2011 3:37 PM BST
yep just done it again . went to todays racing and there was nichols and mccain ,  pressed f5 and community came back on lower leval
Report onlooker • October 22, 2011 7:05 PM BST
I have been away from my PC, aswell, BOK

Yes - It will do that on mine, too

HOWEVER - All that does is refresh the display back to as if you have just logged on - and reverts you to the Sports (Home)page display.

You can do  exactly the same by just clicking on 'Sports' or 'Football' on the HIGHER line - and it will bring back COMMUNITY Link on the Lower line.

BUT - When you then want to select/Load a Horse Race MARKET - it, naturally, DEFAULTS back to Horse Racing - and you then LOSE both the Forum Pop-Up display - and the LOWER Link.
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