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Soadfan1
19 Oct 11 15:07
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Date Joined: 15 Oct 11
| Topic/replies: 16 | Blogger: Soadfan1's blog
There was a topic made about this race  here last night soon after the event ( Heres the link to said topic) http://community.betfair.com/horse_racing/go/thread/view/94102/28592289/market-not-suspended-race-finished?post_id=511029631#511029631.

However I was  not given my money back and after about 6 hours was finally told the bet had lost. What exactly happened to this race and why were people refunded and why wasnt I?

Thanks

Rob

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Replies: 7
By:
salmon spray
When: 19 Oct 11 15:11
As I understand it the race was not suspended at the off. Happens not infrequently on US markets. Bets matched before the off will be honoured. Those matched after the off will be voided. If you think yours was matched after the off you should complain.
By:
elise
When: 19 Oct 11 15:12
when the race started they didn't close it, so people were betting during and after the race. Once betfair realised they voided bets placed after the off, bets placed before the off time stand and are settled accordingly
By:
elise
When: 19 Oct 11 15:13
sry salmon didn't see your post
By:
salmon spray
When: 19 Oct 11 16:21
When you ask a question and are lucky enough to get two sensible answers it is usually considered courteous to give some form of acknowledgement Soadfan.
By:
fawwon
When: 19 Oct 11 16:29
Betfairs offtime and the offical offtime don't always match.
I once emailed the track for the official offtime, my bet was matched before this and still got voided.
This was years ago though.
By:
elise
When: 19 Oct 11 16:38
think that happened last night as well fawwon, someone was complaining they were pre off and voided
By:
fawwon
When: 19 Oct 11 17:18
It is a mess, all betfair have to do is show more detail on the time of bets being matched.
All we get from them is the minute the bet was matched which is nothing.
Makes it impossible to know where you stand.
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