We want to share an important update with our Betfair Community users.
Over the coming months, the Betfair Community platform will be winding down. The final active day for the platform will be December 21st. From December 22nd, users will no longer be able to access the platform.
Your discussions, insights, engagement, and, most importantly, feedback have helped shape the platform and guided innovation. Your feedback continues to be important to us, and we will continue to listen via our dedicated feedback channels, as well as through product testing and innovations.
To share your feedback and experience, visit: https://support.betfair.com/app/home
Welcome to Live View – Take the tour to learn more
Start Tour
There is currently 1 person viewing this thread.
i placed the following bet in bet fred on friday ,20 win on dimension and asked for price ,she checked amd wrote 4/1 wrote on slip......i saw the 4/1 on the screen myself,when i collected i was given £90 instead of £100.....i asked if there was a rule 4 ,no was the reply........when i placed the bet the screen showed 4/1 but due to a delay in data updating the system the price is not guaranteed !! the price had changed 1min and 4 seconds before i asked for the price !!even though 4/1 was on the screen......is this not fraud ? after speaking to customer services and area manager i was told to be sure your price is ok ,before the start of a race you should present your slip again to have it confirmed !........its not a busy shop and im not surprised ......another customer lost
Show More
Had a similar experience about 4years ago, a manager was training i had to place my bet with the trainee i asked for the price 5/1 at that moment the trainee checked the screen asked the manager for conformation and manager nodded,the trainee then made a mistake asked for help and then entered my slip,i watched the race it won,i went to collect to be told that that 7/2 was the price at time of asking????? i pointed out price on slip and that they had been slow putting betting slip in machine? No he is learning there is nothing we can do came the reply. I left the shop in disbelief.
Let that be a lesson Lazio keep out of the bald eagles shops.
"after speaking to customer services and area manager i was told to be sure your price is ok ,before the start of a race you should present your slip again to have it confirmed !"
--------------------------------------------------------------
Absolutely ASTOUNDING.
What next? - EVERYBODY have to "present" EVERY "slip AGAIN to have it confirmed" that their bet was put throug - irrespective of taking a price, or not.
Imagine GRAND NATIONAL day.
What an absurd 'cop out'.
--------------------------------------------------------------
Absolutely ASTOUNDING.
What next? - EVERYBODY have to "present" EVERY "slip AGAIN to have it confirmed" that their bet was put throug - irrespective of taking a price, or not.
Imagine GRAND NATIONAL day.
What an absurd 'cop out'.
do what I do , make sure youve always got a supply of super glue
glue on national day ? beent here done it to corals and hills in the olden days !ah the good old days ! ......best not to say any more ! anyone betting in bet freds should check from now on ,i wont be back
the area manager called me explain what happened today .....but wont fork out the difference ,i still think its fraud ,the 4/1 was on the screen ,the excuse that it takes time to come down from the satellite is a joke .....the system they use is pathetic...end off .wont be back
placed a bet in a bet fraud office a while back.when i went to collect they told me it was void as it had been placed 'after the off'.the bet was taken and my slip handed back to me so I naturally assumed the bet was on.
had it lost I would have walked out and been none the wiser
not been in one since.theyre a joke outfit
had it lost I would have walked out and been none the wiser
not been in one since.theyre a joke outfit
Get everyone that you know to write to their MP demanding that any sleepers (unclaimed winning or void bets) should be given to charity.That should put a hole in their profits.
Post Your Reply
Please login to post a reply.
Wonder
Instance ID: 13539