Horse Antepost
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I just got as threatening e-mail from this lousy bunch. They are threatening to charge me money for not using my account.
It is astonishingly poor customer service.
I will be writing various; letter of course to all and sundry and give them plenty of grief for their astonishingly stupid behaviour.
I haven't had a bet with Ladbrokes for over 12 months. So they want to charge me money - only £2 but that is not the point!! What they seem to be trying to do is bounce people via a threatening e-mail, inti betting with them or getting people to close their accounts. Its a disgrace and they are just very idiotic fools who understand nothing of customer service.
It is astonishingly poor customer service.
I will be writing various; letter of course to all and sundry and give them plenty of grief for their astonishingly stupid behaviour.
I haven't had a bet with Ladbrokes for over 12 months. So they want to charge me money - only £2 but that is not the point!! What they seem to be trying to do is bounce people via a threatening e-mail, inti betting with them or getting people to close their accounts. Its a disgrace and they are just very idiotic fools who understand nothing of customer service.
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this means you have money in your account somewhere, and they will take it unless you withdraw or play with it. they won't charge you outside of whats in your account. agree its ridiculous though.
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Shocking.
Tell em you where waiting for them to offer a competitive price. Not your fault they havent done so in a year. |
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^ Geoff m this made me smile
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There used to be a law that anyone holding client money above £500 had to pay them interest. I don't
know if this still applies. The interest wouldn't be much in the current market. |
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Maybe some solicitors on here would know - it applies to them because they often hold large
deposits on the behalf of clients during mortgage transactions etc. |