Australian wallet?

I had huge difficulty having to provide ID to Betfair, the same ID papers i submitted when opening an account. They sent them back saying it had to be stamped by a doctor. I did this but since i was working abroad they wanted something from the UK. I was told that i could go into a post office and have them stamped. I did this, waited around 20 minutes in the que only to be told that they no longer offer this service. I gave up. I didn^t have the time and felt i was being treated like an idiot running around in circles to collect a few hundred quid. I think the money was transfered to some charity in Tasmania. It`s a real hastle and something that thier customers should be aware of.