6.6 yarmouth MARKET

6.26

Was this raace voided or was it just bets on Trap5. Original runner as listed was replaced by reserve. Took Betfair 2 hours to reverse - what a farce....

Final Result
Winning time:29.22sOff time:18:26:20
1st
6
Riverside Viking15/2
Split: 5.49Time: 29.22s
T: G F ParkerEP,W,StrFin
2nd
1
1
Popular Jessie7/2
Split: 5.6Time: 29.30s
T: J E CraskeQAwRls,Ld3-RnIn
3rd
2
4
Jura Risky5/1
Split: 5.63Time: 29.47s
T: M J RiceMid,Crd1

A Reserve dog ran in 5.

I thought it didnt matter if Name not changed ??  As long as 6 dogs ?

Final Result
Winning time:29.22sOff time:18:26:20
1st
6
Riverside Viking15/2
Split: 5.49Time: 29.22s
T: G F ParkerEP,W,StrFin
2nd
1
1
Popular Jessie7/2
Split: 5.6Time: 29.30s
T: J E CraskeQAwRls,Ld3-RnIn
3rd
2
4
Jura Risky5/1
Split: 5.63Time: 29.47s
T: M J RiceMid,Crd1
4th
1 ½
5
Swift Chaz5/2
Split: 5.47Time: 29.59s
ReserveMid-W,Ld1-3
5th
2 ½
3
Suirview Mia10/3
Split: 5.58Time: 29.79s
T: E G SamuelsMid,Crd1,Blk2
6th
1 ¼
2
Hartwood Fury3/1
Split: 5.67Time: 29.89s
T: J E CraskeRls-Mid,Crd1,Blk2
Non Runners
5
Curious Ear5/2
Split: Time:
T: G G Howes

You cannot even see the full names of some runners

Betfair have now added Swift Chaz in as the reserve with Trap 5 Curious Ear marked vacant. This adjustment has just been posted. Is it a case of trying of trying to fix their mistake and screwing the customers ?

I thought as long 6 traps bets stands ?

Fooking comedy

So someone in Betfair was asleep and now covering their ass

What has happened here then, case?

My winning lay bet was paid into account and then adjusted out 2 hours later

How can they void it?

Greyhound racing

    13.1General
        All bets (excluding those struck on ante-post and Australian licensed markets) are placed on trap numbers. Greyhound names are displayed for information purposes only.
        Markets will be determined according to the official result at the time the track gives the result green light status, either in the form of an announcement or by display. Subsequent disqualifications, appeals or amendments to the result will be disregarded.
        If a non-runner or reserve runner is declared, then all bets prior to the update of the market on Betfair will be void and all unmatched bets including ‘Take SP’ and ‘keep’ bets will be cancelled (except for certain SP bets as set out in Paragraph 10.5 of Part B above).
        If there are no finishers in any race or any race is declared void before the official result is declared then all bets will be void.
        If the scheduled venue is changed after the market has been loaded by Betfair, all bets will be void.
        In ante-post markets, all bets on individual greyhounds stand whether the greyhound runs or not. All ante-post bets will be void if the competition is abandoned or the venue is changed.

Don't know as the help desk closed at 8 o'clock and bet adjusted at 8.35 pm.   Anyway my understanding in relation to reserves running is that they have to be declared 3 hours before racetime. Curious Ear was up on the site atnthen time of the bet so why did the Betfair rep not report change ?

The point is whether they updated the market and if so at what time.

Thanks sparrow for the info ..... it appears that they have decided that as they screwed up on the racecard then they have to make the adjustment to cover their own rules

ALL BETS ARE PLACED ON TRAP NUMBERS. GREYHOUND NAMES ARE A GUIDE ONLY. Aside from the inclusion of a reserve runner as described above, should the incorrect name be displayed the market will be settled based on trap numbers and all bets will stand. Dead Heat rules apply.

But if there is a reserve and they havent changed it Race is Void , comical tbh  ...  Should be one Rule end of ,If people don't know what

dogs in what trap they should not be punting imo ..

Curious Ear was still declared up to after 8.45 this evening

How can the bets be void case if they never updated the market?

See rules above.

ALL BETS ARE PLACED ON TRAP NUMBERS. GREYHOUND NAMES ARE A GUIDE ONLY. Aside from the inclusion of a reserve runner as described above, should the incorrect name be displayed the market will be settled based on trap numbers and all bets will stand. Dead Heat rules apply.

Heads they win  - tails you lose ...... Market was not updated - their mess-up but we pay for their total incomitence ..... but they will be sorry for any inconvience caused and offer their apologies but no money refund ....have had this with them before - you don't get any satisfaction from the idiots on the phone or chat line

Winner market. If a non-runner or reserve runner is declared all bets with the exception of Betfair SP bets on unaffected traps, placed on the race prior to the update of the market on Betfair will be void.Well if it wasnt updated how can Bets be void

Tony was calling 5 curious ear in Running Pmsfl when was it withdrawn ?

That's what I'm saying case.  But what do I know!

It had to be withdrawn a least a few hours before race started in order for the switch to be made

I am going to have it out with them tomorrow and see what their excuse is

Fook knows sparrow The dog is still down as curious ear on the Post site   was never updated on the Post card

waste of time Dub the customer service mob are dreadful ..

The information I supplied was from the Sporting Life site but to me it doesn't matter what dog ran in trap 5 as they never updated the market. The rule doesn't say anything about Betfair failing to update the market before the race.

If a non-runner or reserve runner is declared, then all bets prior to the update of the market on Betfair will be void

ur right sparrow market was not updated so all bets stand imo , as stated tony was going by the market and calling 5 curious ear .

someone has obviously rang up after checking results

Trading decision is final , 5 was a non runner market was never updated with reserve dog , in which case it is a wrongly named selection imo
they are making it up as they go along

there is no customer service email no one anyone call when there is a dispute ,it is scandalous , you could be ripped for thousands

nothing you can do ..

Did you quote their rule 13.1 to them, case?

Greyhound racing

    13.1General
        All bets (excluding those struck on ante-post and Australian licensed markets) are placed on trap numbers. Greyhound names are displayed for information purposes only



Name of dog irrelevant.

On to Chat now Sparrow , Apparently a superior settler is looking at it

So I have just been in contact with my superior and im afraid this has been correctly voided due to a malformed market

Its just silly , cost me a 50 winnings  , My worry is a big bet and you aint noticed the name is wrong WTF happens then ? rule 13.1 Covers what ??

its just a matter of the markets are created by 3rd parties

No wonder there are so many errors on markets

I would take the matter further case as it seems to me that in the event of any mistake they can afterwards void the market meaning they accept no responsibility for anything posted on their site. The rule makes no provision for their failure to update.

wrong name(s) given = bets stand as you are betting on trap numbers
exception being if a reserve comes in & BF does not update

rules are pretty clear imo & have been correctly applied in this case

My worry is a big bet and you aint noticed the name is wrong WTF happens then ? rule 13.1 Covers what ??
if the originally intended runners line up (ie no reserves) but a name is wrong, all bets stand

If a non-runner or reserve runner is declared, then all bets prior to the update of the market on Betfair will be void and all unmatched bets including ‘Take SP’ and ‘keep’ bets will be cancelled (except for certain SP bets as set out in Paragraph 10.5 of Part B above).





At what time was the market updated?...................It wasn't.

thats correct sparrow but whenever they forget to adjust for a reserve or forget to remove a non-runner its a void race.......the crayford race the other night was also strange......the 3 was a non-runner but nobody was informed....stayed in all markets.......even commentator was surprised...race should have been voided for betting purposes across the board but was not......betfair refunded bets on the 3....not sure if race was voided....

I can't see how betfair can escape all responsibility here winja. They are paid a commission to manage a market clearly made no attempt to do this and then say it's void when the rule states bets before the update only are void. All this means is that betfair are absolving thereselves of any blame whatsoever for the breaking of their own rule a failure to update. There is nothing in the rules which allows them to void a race when they fail to update a market.

There was a reserve , but no one appeared to be aware of it ,as stated Tony B referred to the original 5 dog ,no doubt as it was still in Betfair market , as the Market is Used Partially  to return SPs surely the race should have been voided right across the Industry Regardless of what was on other betting sites as bets were being placed on a wrongly named dog to determine the SPs for said race .

I was unaware there was a reserve ,The excuse betfair are using is a Malformed market ,yes the wrong name was in Trap 5 due to some idiot not doing his job ,I dont think it makes any odds if it was a reserve or not ,as we know usually when this happens the market is suspended and reformed as
this did not happen we basically have a wrongly named dog running in trap 5 ,Its not the punters fault if betfair cannot manage their markets

And as stated as the market is being used partially to determine SP returns the race should have been declared void for betting purposes by all bookmakers
as people betting on BF were betting the wrong Dog .???

they are using to wrong name business as an escape route ,lets say for instance there was an open race where a dog was put in the wrong race if the race were true the Dog would be long odds on and some people were betting accordingly ,I know it wouldnt , but if it did what would be the outcome of that across the industry ?

there have been times when we could all see they had failed to remove a non-runner in a race where i wanted to have a bet and it was put up on here and i  called and emailed and still it was left in and low and behold the race was voided.....been going on a long time and their incompetence goes unpunished sparrow......agree with nanny that now the betfair market information is being used for market returns it should have been a void across the board....

Winja......People need to be challenging this incompetence otherwise nobody will be able to bet with any confidence. The company should not be allowed to offer these markets when they are clearly incapable of managing them properly. The idea that it is perfectly in order for them to void any market in which they make a mistake is clearly ridiculous. What they are doing is removing the responsibility from themselves and leaving it up to the customer despite the fact that they receive a commission for the transaction.

They ain't having it Sparrow final decision was malformed market ,I am not going back on to talk to a wall again , Some people must have lost a lot more with the decision , the winner was not fancied so it must have cost some of the  layers alot more ,you would imagine they would kick off

What can be done if they refuse to budge ?

As stated the Problem is that you have to make sure it is the Exact 6 runners that should be running before you place a bet,what about if there is a mispelling PMSFL is that the next void ,On this occasion 90 % of people would have been unaware ,it
will happen again ,they have Clearly Over Ridden rule 13.1  ,if the market was not suspended
and reformed pre race ,it is a wrongly named dog end of . To void a race 2 hours later is just
not acceptable .

You have to ask who or what  brought it to their attention ,and why on the strength of that the market was voided ,all very strange tbh .

the old nanny ;-)
13 Jul 20 02:45
Joined: 10 Dec 01
| Topic/replies: 2,449 You have to ask who or what  brought it to their attention ,and why on the strength of that the market was voided ,all very strange tbh .





Anyone who lost on the race would have complained to get their money back, case.
Someone needs to take the interpretation and abuse of this rule by Betfair to the appropriate authority.