Golf
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02 Apr 13
17:03
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06 Nov 05
Can you help by adding your support to our campaign on Twitter to get Ladbrokes to pay out on the Castleford v Wakefield Rugby League match on Friday . To date they are refusing to pay out on my winning margins bets despite claiming they have paid out on a Wakefield win .
Please add you support , power to the punter and all that!
https://twitter.com/peter_wakeytrin/status/319056911167283200
Please add you support , power to the punter and all that!
https://twitter.com/peter_wakeytrin/status/319056911167283200
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Go onto their Facebook page, like them so you can post, and slate them.
Title your post "Don't bet with Ladbrokes they don't pay out winners" Write your story. Any company's PR people HATE that. They will get back to you and deal with your issue. |
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It was social media that got it done in the end . After numerous 'live chats' and couple of phone calls to Ladbrokes customer services i wasn't getting anywhere . I then got my brother involved and he sent a Tweet to Ladbrokes asking why i hadn't been paid out (as Twitter really isn't my thing) and within a few minutes they tweeted back saying they'd look into it but things then went a bit quiet so we decided to up the ante . He sent tweets to all the major bookmakers asking whether they'd paid out on Wakefield bets and lo and behold Ladbrokes decided to try and help me as the pace began to pick up on Twitter . They eventually settled the bets in question as winners but still claimed a technical error was the reason why we hadn't been paid . They still haven't even had the decency to send me an email or anything to apologies though or am i expecting a bit too much or am i just a bit old fashioned ?
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