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HOW DO I FIX MY MOBILE PHONE APP?
I can't access my mobile phone app. It says EXCHANGE HAS STOPPED Try again. When I do, it says EXCHANGE KEEPS STOPPING Close app. And that's that. Removed it and reinstalled several times but the same happens. Can someone please help?
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Answers (1)

Hello there,

Apologies for the inconvenience you're experiencing at the moment. We would kindly ask you to try the below and see if it fixes it:
- uninstall your application
- close all your web browser sessions which have any Betfair sessions open
- clear all of your phone's data cache from the beginning of time
- update your phone to the most recent software available
- download the application with the latest version available for you

Should it still not work after trying the above, please contact us with a screenshot of what you're seeing at the below link:
support.betfair.com/app/contact_us/

Regards,
Betfair CS
www.betfair.com