anti money laundering
hi, after trying to withdraw money to my debit card i get response of you cannot withdraw until you have returned at least £125 to your pay pal account. any help please.
Answers (1)
Hello there,
The reason we have this 'closed loop' system in place, is because whenever a customer has more than 1 payment method registered, they are required to deposit and withdraw the same amounts from the same methods, as if they are depositing from one and withdrawing from the other, this can easily enable money laundering, which is something we are very strict against, and which is also required to stop by law. Should you have any registered payment methods which you wish to remove, we can help you with that and you would just need to proceed over to the helpdesk in the below link:
support.betfair.com/app/contact_us/
Regards,
Betfair CS
The reason we have this 'closed loop' system in place, is because whenever a customer has more than 1 payment method registered, they are required to deposit and withdraw the same amounts from the same methods, as if they are depositing from one and withdrawing from the other, this can easily enable money laundering, which is something we are very strict against, and which is also required to stop by law. Should you have any registered payment methods which you wish to remove, we can help you with that and you would just need to proceed over to the helpdesk in the below link:
support.betfair.com/app/contact_us/
Regards,
Betfair CS