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Why am I unable to see live racing on the site when i have made the minimum bet?
Unable to see live race . as previously when betting required amount.
Answers (1)
Hello there,
Apologies for this inconvenience. To be able to see the live streaming, you should only need to have the minimum bet on the event and also be in one of the countries the live stream is eligible in. However, there are several other various factors affecting each live stream, such as which platform it's on and where the event is being held. Please see the full details of what is required in the below link:
support.betfair.com/app/answers/detail/a...
Should you meet all the requirements and still not have it available, we would also ask you to kindly try it on different browsers including Google Chrome and also different devices. Should it not work for you on all devices and browsers, please reach out to us so we can investigate your issue from the below link:
support.betfair.com/app/contact_us/
Regards,
Betfair CS
Apologies for this inconvenience. To be able to see the live streaming, you should only need to have the minimum bet on the event and also be in one of the countries the live stream is eligible in. However, there are several other various factors affecting each live stream, such as which platform it's on and where the event is being held. Please see the full details of what is required in the below link:
support.betfair.com/app/answers/detail/a...
Should you meet all the requirements and still not have it available, we would also ask you to kindly try it on different browsers including Google Chrome and also different devices. Should it not work for you on all devices and browsers, please reach out to us so we can investigate your issue from the below link:
support.betfair.com/app/contact_us/
Regards,
Betfair CS