Logout every 4 Hours
Hi Betfair

For the past couple of days my Betfair account has started logging out every 4 Hours or so even if I'm active.

I had the same small issue earlier on when I was using Firefox, but I have been using Chrome for a long time now, and haven't seen it happen before with Chrome as long as I'm active within the 4 Hours. Have you changed something or could I have possibly changed something without knowing about it?

Can you help me somehow get it back to "normal" :-)

Thank you so much in advance.
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Answers (2)

Apologies for the delay in getting back to this.

It's hard to tell why this may be happening without further information. Can you please try making sure your browsers' software are up to date? We also suggesting reinstalling your browsers to be safe.

Betfair Customer Service.
Hi there,

Apologies for the late reply. Are you still experiencing these issues please? If so, could you kindly contact us via Facebook or twitter and we will look into this for you ?