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We want to share an important update with our Betfair Community users.

Over the coming months, the Betfair Community platform will be winding down. The final active day for the platform will be December 21st. From December 22nd, users will no longer be able to access the platform.

Your discussions, insights, engagement, and, most importantly, feedback have helped shape the platform and guided innovation. Your feedback continues to be important to us, and we will continue to listen via our dedicated feedback channels, as well as through product testing and innovations.

To share your feedback and experience, visit: https://support.betfair.com/app/home

Login problems
When I try to access the Betfair website via my mobile it keeps crashing and asking me to reload. Never had that problem before. I tried resetting my phone but still the same.

Please advise

Best Answer

Hi  Brissie  - We've no login issues today. *touches wood*

I'd suggest re-installing the app and then clearing the cache on the phone. I reckon that will sort you out :-)

If the problems persists, please give our Customer Services team a shout on Live Chat. Here's the link if you need it > btfr.co/LiveChat <

All the best!
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