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"Your data usage profile is consistent with a commercial user."
What exactly is a "commercial user"? Do they think I'm a bookie? |
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Similar thread on Horse Racing forum:
http://community.betfair.com/horse_racing/go/thread/view/94102/30961775/email-from-betfair-wtf-is-this-about---only-click-on-prices-max-10-times-a-day |
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I was stunned to receive a similar email a few years ago when using Gruss with excel. I left it on 'auto market load' recording price changes with a VBA script for analysis, but wasn't betting at that time. They don't like you polling live data is what it is. I'm not a bookie or commercial user either, btw.
If you need to see prices look on the website without logging in. They are delayed though. However, what if you want to look at prices in order to make a bet if the price moves in a certain way, but then it never does? You could get into trouble that way as well. How do people get around that? |
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Got a similar email about being a commercial user seemingly on the grounds that I must be if I use Gruss. The fact that I hadn't placed a bet for 5 months seemed to go unnoticed.
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@TheBaron
I think that is not only noticed, but the very thing that is noticed; if you're consuming a lot of data, they expect you to be placing a lot of bets. If you're placing no bets, they'll assume you're using the data for a commercial puprose - eg pricing up a sportsbook. |
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I would agree with that if I hadn't canceled my Gruss subscription and not even logged on to Betfair via Gruss for 5 months.
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I was doing an automated system using excel/gruss and my normal betting using geekstoy and I got an email asking why I was using both. So I would conclude that they are obsessed with data usage for some reason.
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"obsessed with data usage for some reason"
I'd say two reasons - one, that data usage costs them money to service and two, that, as the email alludes, they sell data to commercial users so don't want the same slurping it for free. |
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Worth checking recent login IPs (in security I recall) to see if someone else has been using your account to access data.
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longbridge I was really driving at that the impression given is that they are devoting far too much resources to the issue if they are investigating why someone with modest data usage (my automated betting only activated one minute prior to published off on selected races) is using two forms of API interface.
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