General Betting
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Just want others opinions here, contacted CS but still waiting on the outcome,
Put a £100 lay of Liverpool against Stoke pre KO for 1.51, selected 'keep' when market goes in play as was trading at 1.52/1.53 5 minutes into the game Liverpool were trading at 1.55 and the first goal was scored. market suspended, refreshing the screen my bet had not been accepted - happy days I thought.
Market reopened, and suddenly my bet has been matched.
This should have been cancelled/voided surely.
Spoke to customer services and they said my bet was matched 9 seconds after the 'goal suspend' so how does that work?
Put a £100 lay of Liverpool against Stoke pre KO for 1.51, selected 'keep' when market goes in play as was trading at 1.52/1.53 5 minutes into the game Liverpool were trading at 1.55 and the first goal was scored. market suspended, refreshing the screen my bet had not been accepted - happy days I thought.
Market reopened, and suddenly my bet has been matched.
This should have been cancelled/voided surely.
Spoke to customer services and they said my bet was matched 9 seconds after the 'goal suspend' so how does that work?
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Angling Times letter of the week stuff,
the keep option stops the bet from getting cancelled at any suspend, would have been hoovered up quickly at 0-1 you should have cancelled it yourself at the suspend |
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I believe that's correct. Keep option means it will be also kept after a goal.
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beestonman and Darlo Bantam are 100% correct.
Take a look at section 11 (Keep Bets) in the Rules and Regulations. The last bullet point says: "For the avoidance of doubt this means that (for example) when a Material Event occurs in a soccer match and other unmatched bets are cancelled before the market is reopened, a keep bet will not be cancelled." |