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River Me
16 Dec 12 01:15
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Date Joined: 21 Jun 04
| Topic/replies: 55 | Blogger: River Me's blog
I see they have changed the account summary display. The new account summary page is much harder to understand, doesnt show points and discount rate, and makes my eyes hurt with horrible colours.

With the old one you could tell exactly what balances you had, and exposure within 1 second of looking at it, now its horrible   

GRrrrrrr  rant over :)

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Replies: 21
By:
cruso
When: 16 Dec 12 10:16
One of Betfairs better changes but alas  a rare one
By:
viva el presidente!
When: 16 Dec 12 14:55
river me - there's a feedback link on the new page. if enough people use it maybe we can get the points and discount rate back.

agree that it's a terrible change.
By:
curlywurly
When: 16 Dec 12 15:51
Hopefully they'll fix the new site before making the points and discount rate available in flashing lights.
By:
freddiewilliams
When: 16 Dec 12 16:19
i dread the day they pull the old site completely
By:
Darlo Bantam
When: 16 Dec 12 16:38
I hadn't really been bothered by the change. However, I agree about the points thing. I hadn't even noticed I hadn't seen my points balance for days.
By:
pmbets
When: 16 Dec 12 19:34
When will Betfair bring back liquidity.Last race at sunland peanuts matched and lots of horses at 5/2 and 3/1.How can anyone call that a market?
By:
Coachbuster
When: 16 Dec 12 23:08
really horrible

is this the new generation of college leavers coming up with these 'ideas' ?   as for the designs , it's like something you'd see on  Ceebeebies
By:
caleyjags
When: 19 Dec 12 21:33
Ha Ha. Just looked at it after seeing your post. They couldn't have designed that any worse. Is it April 1st today and they will remove it tomorrow surely?
By:
Just Checking
When: 19 Dec 12 21:47
It's branding basically. It's the same style as their advertising and so on. Very dark blue background bold orange etc.
By:
TheInvestor2
When: 19 Dec 12 22:44
Press report:

"Betfair have done it again! Not only have Betfair created a brand new website, but they have merged elements from the old design and the new design, creating something not quite as good either. Cheers Betfair!"
By:
TheInvestor2
When: 19 Dec 12 22:44
^
Just kidding Laugh
By:
viva el presidente!
When: 20 Dec 12 16:34
I don't mind the branding part of it. if they want to go all blue and orange, fine. I even think that looks quite nice. makes me think of a chocolate orange, and who doesn't like them?

it's just, what benefit is there from removing key information from the homepage? and to make matters worse, leaving empty spaces where it would naturally be and was before?

it just speaks to an obsession with superficialities combined with a total lack of understanding of the way people actually use the exchange.
By:
Coachbuster
When: 20 Dec 12 23:06
makes me think of a chocolate orange, and who doesn't like them?
_______________

made with cheap ingredients , they look cheap and nasty and subsequently fall apart
By:
Coachbuster
When: 20 Dec 12 23:08
i prefer a good honest ,traditional ,solid and dependable  Green and Blacks bar .
By:
Betfair Community Manager 4
When: 10 Jan 13 12:51
We are going to evolve the my account area over time, but for now you can still use https://site.sports.betfair.com/account/AccountSummary.do
By:
the silverback
When: 10 Jan 13 13:38
Pretty much every sports website i use on a regular basis has changed for the worse this year.
By:
viva el presidente!
When: 10 Jan 13 18:36
BCM2: all it needs is for them to put back the points balance and discount rate. it's so obvious. I can't understand why someone decided to remove them and leave a blank space there; and after a month I also can't understand why they haven't been put back.

please pass that on.
By:
askari1
When: 15 Jan 13 02:38
It's the same eyewatering colours as Beta, soon to go exclusive, innit?

For me it's developed a bug where it doesn't know the time, so can't tell me my p&l for the last day. Also agree about the absence of the comm. points.

A political party can tell everyone they're great, have only 5% believe it, inc. a tiny fraction of swing voters, and still win the election. A business cannot keep praising their products if the view of even a sizeable minority of loyal customers is that they're rank. To stay alive, the business must understand the view of those customers who do not think like its executives and do something to cater to them.
By:
CONER
When: 28 Jan 13 22:50
BETFAIR USED TO BE GREAT.
The problem is they STILL think they are.
By:
pumpkinslayerII
When: 29 Jan 13 13:11
It is built into life that things usually change for the worse (from an individual perspective). For example there are many coffee shops to choose from in Brighton but I had a few favorites. Out of the many possibilities they fit what I like the best. It is therefore very likely if one were to change it would more towards being like one of the many I don't like so much. This phenomem holds when an individual has plenty of choice and is less able to explain any getting worse of betfair.
By:
gus
When: 29 Jan 13 14:20
Entropy Sad
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