Oct 28, 2012 -- 12:45PM, YOMOMMA wrote:
Viewing a page on the Mallorca v Real Madrid match and my unmatched bets from the Atl Madrid v Osasuna match were showing in the Mallorca v Real Madrid bet slip. I was also had error messages keep coming up for a cancelled bet which I had cancelled hours previously. This website is a shambles.
thiis happened to me as well, in addition cometimes i can not see my open bets.
Oct 26, 2012 -- 1:47PM, acc wrote:
There is a back all and lay all option. You click on those red and blue down arrow at the top of the market.
Credit where credit is due, that is an improvement.
Nov 15, 2012 -- 10:40AM, UK Horse Racing wrote:
My biggest problem is that if I place bets on via the API they don't show on the site (either in the grid or in the Betting Slip section). I have to wait for the race to finish and then look into the statement to see if they were actually put on.The new site, if it can't show bets placed, even after countless refreshes, is dangerous to use. How can one know whether to trade out in running, and for how much, if one doesn't even know what's been backed at all.This has been going on for weeks now and still it's not been addressed.
UK Horse Racing...which platform are you using on API? (i.e. gruss?)
Nov 21, 2012 -- 10:11AM, Templeton Peck wrote:
I have had a few answers to some of the issues raised on here:Order of matched/unmatched bets: We will be able to sort in market order. Taking longer than anticipated to fix as the bet slip persists between markets so not straightforward to resolve.Favourites/My Markets: this may be improved but not a quick fix.Bets remaining in betslip when moving to a new market: This is by design. Can click on "this market only" at the top to display only selections from the mkt being viewed.Amending open bets requires you click on 'Update' rather than pressing Enter on keyboard: should be fixed within fortnight.Refresh screen automatically option: the mkt does refresh every 15 seconds. No option to turn off.% Book functionality in betslip: this has now been addedFractional odds showing when hovering over price: In list of things to do.The list of things to do mentioned in the last point is over 200 long, based on customer feedback. There will be more communication with us all at month end. In Sept, 50% of users used the new site and it's now up to 80%.I know you all have various issues not mentioned here but hopefully this update is still useful.I'm still using the old site. Unfortunately, I'm a procrastinator and so I haven't got any further with my plan on trying out Gruss. Maybe tomorrow...
Excellent work TP and thanks. If ordering of matched and unmatched is fixed then I reckon I could use the new site (with sunglasses).