please betfair, take down this beta!

Signed. . .

I tried using it with an open mind but it really is terrible.
Please Betfair just admit it is a mistake and get rid of it.

new coke

ps - clydebank 7.15 x2

perfect summary.

viva el presidente!
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When: 17 Apr 12 12:58
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new coke


New coke was seen as a ridiculous mistake, but then it got a lot of publicity and got everyone talking about how passionate they were about 'old coke' and how great it was. So maybe it was an accidental stroke of genius.

Not that it's the same in this case...

It's dire.  Please, at the very least, have an option to permanently opt out of it.  I absolutely loathe it.

New Coke


Country of origin    USA
Introduced    April 23, 1985

New Coke was the reformulation of Coca-Cola introduced in 1985 by The Coca-Cola Company to replace the original formula of its flagship soft drink, Coca-Cola (also called Coke). New Coke originally had no separate name of its own, but was simply known as "the new taste of Coca-Cola" until 1992 when it was renamed Coca-Cola II.

The American public's reaction to the change was negative and the new cola was a major marketing failure. The subsequent reintroduction of Coke's original formula, re-branded as "Coca-Cola Classic", resulted in a significant gain in sales, leading to speculation that the introduction of the New Coke formula was just a marketing ploy.[1]

What is the brief and objectives:

1) first and foremost, page loading and a smooth flow between platform and data-base

2a) What is the priority of information:  Well, I don't need a monsterous banner telling me I am betting on a tennis match with an inch of a quarter of color and 16 point print floating in it.  I need a half inch banner on a light color with dark print.  That's what we have now.

2b) What is the priority given to space?  Allow the user to see everything on offer at a glance and have little or no scrolling to do so.  Example: half time / full time should be seen without scrolling.  We have that now.

3) Postings have mentioned eyes getting tired.  A more relaxing experience is to create either horizontal or vertical eye movement.  The new beta site, you find yourself moving in a triangular motion from odds to betting to markets, etc.  The site we have now, you can look at your markets, click on them then move horizontally into the odds.  The beta, you are constantly searching.

4) Beta seems to have been designed on a 22 inch screen.  Laptops are 15 inches.  The medium would be a good design window to work from.


My personal intention is to go back to API when the new site comes up.

Well said, Shapeshifter.

As someone who's never used API, may I ask why did you come back to normality?

I work with someone that has a massive, API set-up.  Makes anything betangel, etc look dinky.

When betting on my own, I found that I wanted to "slow down" my trading when in-running.  I was closing positions too quickly when I had researched a race and wasn't following my own 'plan of attack'. 

I also was not on betfair for hours, being more selective on my races.  A 'less is more' approach.

Past month, I've been testing some approaches that were just 'doable' on the platform.  I realize that with API, they will work better (I'm trading a third of the field pre-off and in-running).  Need more 'indicators' (green and red).

I've been involved with enough consulting on web-sites (seven years ago, I did research for 6 of the high street shops tearing their sites apart betting for them.  It was interesting making them "user friendly").

I think that betfair should tell each of the design team to put 500 in an account and use the site, keeping track of their bets, their markets, etc and see how many come back with money at the end of a week.

Betfair really ought to work on a full (non-web) application for betting and trading. It would be completely unique to UK bookmakers and would capture a new set of gamblers I think.

Other things I think they should do:

Introduce a "paper" account, where you can shadow the market (paper trade) with an account of "play money". This introduces people to the idea of exchange betting without risk, and gets people hooked. Some might never convert over to the "Real money" side, but this is true of poker sites too but it still helps keep people on the books and quite a lot will convert, especially if they get lucky with their paper trades and show a profit there.

Introduce more of a social aspect. They should let people post, in a betfair validated manner, matched and unmatched bets on the forum, including let people match unmatched bets directly from the forum, so someone could post "I've just stuck up £3 @ 8.4" and you'd see a button where you could match their money.

They should also let you post P&L in a validated/signed manner. This would clean the forum out of the deluded very quickly. The forum right now is fairly unusable because of two reasons:

1) Not enough casual posters or "new blood" to the forum, caused by the lack of a direct forum link from the front page. (And also the fact it is generally linked as "community" not "forum". People don't recognise the word community as meaning for them.

2) Too many fantasist "tipsters" who just talk endlessly about their own made up profits or slagging off others doing the same.

A full live application for betting could be made to work very smoothly, and with the right coding would be a significant reduction of stress on betfair's servers. It would also be easier to make 'live' forum threads and community aspects. (Including a general live chatroom.)

It would also be easier to advertise services such as live video as applications generally have more spare space for adverts. (Although less so on mobile applications.)

Another advantage of an application over a website is that users are less likely to switch to other websites or services while using it. With a website someone might just open another tab to compare to slybet or similar, but with an application it's not as easy to do this so people might not bother.

Applications allow for the saving of local logs, so users could download live market data locally, or the caching locally of market information such as those market graphs.

Applications would allow for 3D graphs. (3D for betting? Why yes! Price on one axis, result on another, time on third!)

Actually on that note, a 2D stacked graph of % chance for each result by time would be great please betfair! In fact you could use that as the banner behind those football result banners you have which take up half the screen!

"Beta seems to have been designed on a 22 inch screen."

.. for use on 25" screens ..

This site has totally gone down the pan since the last maintenance upgrade. Completely piised off with it. Listen to your users, get rid of Beta, its shiite. Stop trying to foist it on us.Loading markets takes ages, keep getting logged out, have to log in even when account balance shows, australian wallet being created, new user please log in to forum. This sites never had so many problems. Its desperate at the moment.

no one's spoken in favour of beta yet.

the best we've had is: "I think it's bad, but not as bad as some people say."

viva, history is repeating itself.

What's funny is companies like EBAY, AMAZON, the airlines, and countless others are constantly doing upgrades/changes/improvements to meet demand and functionality YET they keep the integrity and structure of their sites.

WHY?  Because it's worked for years.

They manage to adapt and add bells and whistles yet when you visit the site, you 'notice' the change then try it out and are usually able to understand it right away and your browsing/shopping/etc is not affected.

A few years ago, I was brought in by a friends company to evaluate the first capital connect train site (it might have still been called Thameslink then).

They showed me the new site and started to tell me about the aspects.  I stopped them.

"Just give me the password to the beta site"

They were puzzled. I explained if you they are going to launch it to the public, you have to see how they react (my friend chuckled afterwards saying that I freak out all his clients when I do that).

I went home for three weeks and returned.

"It takes X amount of clicks to find out the next train AND when the next couple of trains are"

The designers all started huffing while the management team tried to listen.

The head of design said: "So you know, we won several awards for the present design.  Customers reported over 90% satisfaction for functionality with the 10% unsatisfied only using the site once a week" and looked smug, turning his back to me and staring out the window.

"So why did you tear it apart and change it completely?  Before, three clicks and all the info was there?"

He stood silent, his clients waiting for a response.

The rhetoric started, insults about my inability to fundamentally understand the site.

"Hey, I'm just Joe Public, mate.  One of thousands that use the site hourly."

He then leaned forward and said, "okay, Farringdon to Brighton, next and next five trains" and started to click on his laptop.

Despite his 'head start', I made three clicks and then slid my laptop to one of the First Capital people.

The tech made a few more clicks then announced, "there, seven clicks and presto!"

I had used the old site and did it in a relaxed ten seconds out of habit and had more info than he did.

First Capital then asked me for additional feedback on the site and I left.

The following weeks, my friend brought in 50 people from the public who were blind-tested on the site.  The tech who had been at my meeting sat behind the mirror saying "these people are idiots". 

In the end, the "bells and whistles" were taken away.  They added my main point which was so that when you select your stations, it shows you several trains rather than just the next one plus simplify the calender for works.

As viva el presidente said, there is no positive reviews being posted on the site.  That's typical but it takes feedback (negative and positive) to get to the end result.

There are certain consistent points being mentioned by people.

I also think that having people "opt out" was wrong since it doesn't allow people to even look at it and offer feedback (I was able to go back and forth between the two before but haven't been able to see it since before my easter break).

Oh, and can someone explain why when I hit "Racing" in the top header, I end up in Australia?

had plenty of experience of amazon from the selling side, and it's nowhere near as smooth as it looks from a buyer's point of view. they're always doing stuff, some of it seemingly pointless, and there are continual glitches.

other than that, SHAPESHIFTER for prime minister imo.

Thanks for the nod, viva.  I'll skip the job and go straight to being overpaid to do dinner talks

For some reason, my computer just gave me a peak at a page getting converted to a 'result' page / I clicked on the 15:55 Ripon and was given the results and odds.  That was a plus.

It sounds like Shapeshifter should pop into Betfair HQ...

When I opt out, I can always go back into Beta.  Not that I do, but I have left a little feedback with them.

Brilliant post shapeshifter! I especially liked this:

The following weeks, my friend brought in 50 people from the public who were blind-tested on the site.  The tech who had been at my meeting sat behind the mirror saying "these people are idiots".

I have to opt out every day too.

I only use the website for reference to kick off times, and Beta lists the matches in order but the KO time is listed after the match name and is more difficult to read at a glance than classic view which has times listed vertically (instead of jumbled vertically).

For me Classic view is bold and concise, Beta is kind of opaque and murky.

The following weeks, my friend brought in 50 people from the public who were blind-tested on the site.  The tech who had been at my meeting sat behind the mirror saying "these people are idiots".

Are you sure he was looking behind the mirror and not in front of it?

ITS SH1TE GET RID

ITS SH1TE GET RID

trevh, you could use this:
http://community.betfair.com/markets/go/thread/view/94118/29063685/live-and-in-play-football-matches-this-week

Tech guys should be implementing the design not designing it in the first place.  I'm assuming that is the case with Betfair but if it isn't then no wonder it's abysmal.  Betfair has this vision of itself as a tech company, but it's first and foremest a betting company that requires technology.  It's like with this BETA site they've got this technology and they are trying to make the betting platform fit in with it which results in a poor betting platform, when what they should be doing is getting the platform right and then making the technology fit.

They don't want you to bet.

BF called me a few weeks ago on a courtesy call and this was one of the things I raised.

I like to think I'm a pretty good 'new adopter' but had given up on beta. However the chap informed me that it's definitely going ahead whatever so we may as well get used to it and make feedback.

Among other things I also raised one of the world's great unsolvable problems - adding Australian markets to My Markets. He wasn't even aware it was an issue as apparently UK staff can't even see Australian markets (probably something to do with the license). Apparently someone will look into it (again)

Agreed - bin it ASAP!

BTW do the same with the Cashout screen that you are forced onto everytime you log into a market. I have and will never use it, so why piss me off continuously?

Waddayamean you won't be able to skim the slack???

Investor, yes I use that for general reference but some matches get pulled or added so I like to use the website list mainly.

Is it possible to get on to the beta forum these days? It used to be there was a link at the top of the forum you could click to switch between classic and beta but that's no longer there. If you go on to the beta site and click on community it's the classic one that comes up. When I say "comes up" I mean kind of comes up, you've got to shrink it then maximize it again to get it to take up the whole page. And if you're in classic you can rarely see the whole of a link anyone puts up (instead it shows ... at the end). Even if you can see it you've got to copy and paste it into the address bar to goto the link. Why can't you click on it like you can on every two bob site on the internet? And they still haven't got the browser back button to work properly with the forum. If you're on topics page 9 and click on a thread you're taken back to page 1 of the topics when you're finished reading the thread because the back button won't work. I know they've only had 12 years to work on it but FFS it's what happens on every other site on the web purely by default.

You're lucky Feck, the forum doesn't even have a back button on my view, after reading this thread I have to go to the left menu and click on General Betting to leave this page.

When you open the forum I find the 5 seconds of blank white screen quite unnerving too.

On the plus side it does tell you how many new replies there are to each thread.

When you open the forum I find the 5 seconds of blank white screen quite unnerving too.

Yep, constantly making me think my connection, not the forum, is broken.

Then, again, in 2003, this load time would have been acceptable on a world-wide scale

You're lucky Feck, the forum doesn't even have a back button on my view

Neither does mine Trev, I was meaning the backspace key on the keyboard (it works randomly but rarely when the previous page was the topics page). I've either got to click the Topics button or the General Betting link to get back to the topic list (page 1 of course). It's so amateurish you wonder how any newbie who had a look around here first would risk placing a bet on the site.

Love some of the ideas on here, especially ror's suggested dynamic link between the forums and main site. From my brief look the beta looks ghastly.

The classic forum (Feck:) "When I say "comes up" I mean kind of comes up, you've got to shrink it then maximize it again to get it to take up the whole page." - does exactly the same thing for me the last couple of weeks. I don't use the new forum as it's a bit like the Beta - a poorly designed scroll hand RSI inducing amazing wasted screen space festival of c**p. I'm guesing same "designers". You used to be able to click on beta and toggle but .. I don't miss it.

I never open it in a popup however as I don't like the window clutter, I right click on it and open it in a new tab, which allows me the back button, as it opens in your brower proper so you still get everything, not a butchered sub window that takes up another slot in your windows bar.

Any response from Betfair?  Seems obvious that it's customers are not in favour

Worsa

The beta is no improvement. Please get rid.

JC, I do open it in another tab (press Ctrl while clicking on it) but in Google Chrome at least the back button (backspace key or browser back button) only works on seemingly random occasions with this forum. The only reason I want to access the beta forum is so I can see the whole of a link.

I forgot to say, when you follow the above procedure two forum tabs open. I suppose it's in line with the way they calculate the trading figures.

Asparagus Man, yep, the Aussie Markets not being able to add to 'My Markets' is annoying but they never fix it, despite saying they will.  You can use 'Customise Markets' but that's a real ball-ache.

My favourite is when the clocks go forward and the 'Betting Profit & Loss' can't cope and shows 'Just for Today' as starting at 11pm yesterday.  Apparently it's a fault at my end!  On every computer I've ever used. When no other site has the time wrong. And despite the fact if you change from 'Just for Today' to any other time period and then back to 'Just for Today' it then says today started at midnight, just as it should...

I wondered why my P&L started displaying from 11pm a few weeks ago. All the years I've been here it's always displayed from 5am to 5am, but now it's from 11pm the previous day. Anyone know how to turn the default back to 5am (without altering the figures each time) which I've got used to?

This has been the case since I started and nothing to do with the client end.  The servers run in gmt and for some reason the p/l page sets itself to midnight gmt converted to the users timezone.  So I'm wondering, Trevh, whether you may have changed timezone at some point?

I forwarded this thread/link to the feedback team

shapeshifter:

I've ttt'ed  a thread I put in football ("attention betfair...") which cut and pasted opinions on beta into one place (one per forumite). feel free to point them in the direction of that, too.

when I was collecting them, I honestly couldn't find one person who spoke in favour. not one.

how they can possibly be even considering forcing it on everyone is just unfathomable.

Well, they reduced the size of the header on events so someone is reading.  Just noticed that there seems to be more scrolling (we went through this last time - scrolling is so-2002 ) but we went through that last time. 

This is just what I sent them:

BETTING COUPON: Can't see a way to get rid of bet info (i.e. reference).  Just tested and placed 2 backs and lays.  Using 15.4 laptop, on beta I can only see the two top backs and can't see my lays.  ON CLASSIC, WITH BET INFO, I can see 6 backs and lays!  When I remove 'bet info' from classic, I can see EIGHT bets/positions. This is EXTREMELY important, especially when trading horses.  Betfair is about several positions, not just one bet.

Thanks for the info Cat, that's really weird, no I've never changed time zone. It's always been 5am, which I like because my last matches of the day finish at around 2-4am as per the in-play lists, so the whole days betting gets neatly P&L'd corresponding to the in-play list, then the next day starts at around 6-8am.

No worries though, I'll just have to change the times manually.

My fear is that they don't care about the sort of client that has more than one bet per market through the main site.

The only people they're interested in catering to are the incumbent layers / market-makers hitting the site repeatedly per minute through the API and the casual punter.

If that's not the case, the design team  got too big and the project built up too much momentum for beta to be stopped. They needed improved load times and the same functionality; they're lost almost all the functionality and the visual distractions are simply trying.

askari1 • April 24, 2012 1:58 AM BST
My fear is that they don't care about the sort of client that has more than one bet per market through the main site.

I seem to remember when they evolved last time, the bet slip didn't cater to multiple positions till further on.  The "now" classic slip has worked well - you can see everything clearly at a glance, even partial matches, options such as order matched, etc, allows you to know what is going on.

Some suggestions I made have been incorporated (of course taking a few weeks) so can only suggest that people try it then give the feedback, not just post on forum.

The thing that bothers me is we are 'testing' a new site with real money.  I've only placed bets.  I shudder to think of what my bank will look like when they finally fire up horses.

The reason why we have lost all the functionality in the beta version may well be due to betfair planning the introduction of new functionality to incorporate their new "sports book".

BETFAIR "NEXT GENERATION SPORTS PRODUCT" - The Full Story

http://views.betfair.com/2012/04/betfairs-next-generation-sports-product-the-full-story/

Thanks to some clever design work on the website

I sincerely hope it's not the same clever design work we've seen utilised on the Beta site.

Can't pretend I've tried the Beta site

Did try the Beta forum for a few wasted hours. Hence why I've not tried Beta site. Is it even worse than the Beta forum ?

BTW what happened to all the Seeds ? Why are there no new forum names with new joining dates telling us how great Beta is ?

askari1
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My fear is that they don't care about the sort of client that has more than one bet per market through the main site.

----------

that's it exactly askari. and what they'll find is that some markets can only be made profitably in an intelligent "eyes-on" manner, which will often be by people working directly through the site, without bots.

if you look at which secondary markets are usually moribund in play, it's generally the ones that you can't bot up to anywhere near a 100% overround because even at say 110% you'd be picked off.

Clicking on the sports sub-header opens each new window in beta mode now. :(  Yet more hoops to jump through to get normal formatting and behaviour.

singero, click on ALL SPORTS/horse racing.  After that, it will offer you up classic.

I sent this in today:

Per the pop up this morning: "NEW AND IMPROVED BET SLIP".  I respect that betfair are creating a site friendly to a marketing campaign to attract bets into the pool.  But Betfair need to remember that it is a TRADING PLATFORM and, at the same time, should be creating a "NEW AND IMPROVED **TRADING** SLIP. 

A default bet amount would be great (select three horses to back / click and a default you have set would appear to back each horse.  Please look at the existing slip and take what is positive (i.e. presentation options) and carry it over AND improve from there.

signed hate it

beta is bad .... and not only that, you dont see it become any good in future , that doesnt happen offen.

I suggest to fire all people working on it and can it :) .. if you dont want to do than , just stop bringing it to us so offen , wait until you hear some good words about it(wich i doubt it will happen)

blizard, it is coming so a matter that we all have to give feedback.  So far, three points I raised have been addressed (not saying I was the only one pointing these out but unless people give feedback, you will not see any improvements).

In the meantime, click and make active a horse race first thing and that gets you to classic without opting out of beta.

Cant make any sugestions for improovment, exept make the letters like the old one , make it look like the old one, make it work and be like the old one as much as possible(except speed in loading markets) ...
And i dont even know if that will make things even worse:)

If you think something is so bad the way it is heading and dont see how it can evolve in something useful, you cant really help.

Fix it a litle first, let us see something good and maybe i can give a usefull feedback

bear in mind, blizard, when you say "the old one", you mean the present site. 

If we could time-warp back to the forum then, we would find the same thread screaming about "the old one" when IT was beta.

That said, the thing that bothers me is that betfair expect users to "test" a site using REAL money.  That's fine for betting (pretty straight up) but betfair is and exchange.

Too much space is wasted on the matched bets tab so if you've got more than a few bets matched on one event you can't see them all without scrolling up and down (and you need to because you can't see what your last matched bet was any more and need to try and work it out). The impact is such that in play betting is all but impossible if you have a large bet which is being partially matched bit by bit or more than one active bet in the same market which are both being matched. You need to keep referring to the my account window (which then needs updating and then cross referencing it with the note you made of how much was matched before).  Wouldn't it be easier to keep the classic "Order by Matched Date" option.
Also the overround percentage is no longer available on the betslip causing further delays to placing multiple bets.
Not wishing to sound negative but apart from that, it's horrible to look at.  The coulours are not bold enough.  Gamblers are generally risk takers and don't play with dolls or paint their dens, sheds, lofts or bedrooms in pastel colours.

1.01 Layer....did you send that in to 'feedback' ?

OK you are wright SHAPESHIFTER , i remember the old flutter site , that was much better... always wanted betfair to become better too, and they are still not that good.

Just dont $%$%$%$ something that is working , for something that  is not there yet...
(just checket again the beta, and there are some new changes, making it work and look more like the old inteface, but have so much more to do)   

PS
I use tabs to navigate in site for online betting, and macros too , with some gamepad that makes eveting more fun ... the old one is guite good , the new one not at all at the moment.

you are right shapeshifter. I just forced myself back onto it to send them some more feedback - then got off again as quickly as I could.

the interface is just so bad

If you don't vote in the council electiions, you don't get to complain about the pot holes

Can anyone get the 'More Options' on markets on Beta? I want to include settled bets in outright markets but don't know how to change it.

true. although in this case it's more like painting the town hall pink and green and sealing up most of the doors and windows.

Shapeshifter, I have now. You're quite right to suggest it. I'm never sure if they read the forum or not.  Come to think of they don't seem to read some of the emails either.  Ho hum...

I'm starting to like the Beta, especially for football betting. I have to switch to 'classic' for betting on Baseball because the match odds coupon doesn't seem to exist in the Beta. I notice new features every week on the Beta, so I'm sure Betfair will take any advice on improvements or problems

1.01.....as well as comments, I sent them the link to this thread.

skribr, do you not find the beta football site more cumbersome to navigate?
Staggeringly there does not appear to be a football fixtures option on the menu, to get all the day's matches in one place, and then switching between specific markets you are forced to go via their match page every time, which just slows the whole process down for no good reason.

navigation is an absolute abortion. they seem to have just abandoned the left hand scrolling margin altogether.

as for using it on a netbook, forget it. more than half the screen's taken up with a big, pointless banner and you can hardly see any runners or open bets.

bad bad bad bad BAD

undecided. good point, very good point in fact, i also find it slow, i'm not sure if it's processor intensive or requires a lot of bandwidth but yes, there is a fair amount for them to work on!

we should start a twitter storm about this. everyone with a twitter ac tweets @betfair about and everyone retweets each other.

i"ve had about as much as i can take of beta please please betfair bite the bullet and sling it in the bin i"am sure 99% of us would take it as a sign that betfair really do care go on you know it makes sense

Signed

well said Postmannick

Yup huge adverts that cover up and distract from the main content.

Really slow on my pc as well and difficult to navigate.

Beta needs some input from regular users - not programmers.

ta.

".. cover up and distract from the main content."
Have you seen what they've done to live score!

Viva, I'm very far from a trader or market-maker but need the slip as it currently is to input my tissue. When this is close to the current market / what was originally the RP tissue, I may have eight trades in a race but equally I could have four or five on-way positions.

So long as I'm winning on my tissue bets, I don't see that bf want to facilitate my betting. I'm not offering the whole market and on average my prices are out-of-line and win from the site.

My arbs / smoothing bets are another matter but the more tumbleweed early markets get, the less I need bf.

It would be an irony if they've done the redesign to accommodate sportsbook when someone like me who bets 000s a week at the bookies will go on doing so, given what their fixed-odds prices are likely to be.

Maybe this has been discussed before...:

I usually bet through the API but yesterday decided to have a fun bet on the football.  Placed £100 bet in-running on the u/o 2.5 market... then it started to countdown, couldn't be bothered waiting the 10 seconds (as expected it would definitely get matched at the odds I put in) so I moved onto the second part of the bet - I wanted to place a safety bet on the "Match Odds" so I placed my £100 bet @ odds of 2 to cover.  Thought nothing more of this until I came back later and saw that £200 had been placed on the u/o bet and 100 on match odds.   It seems changing markets, duplicates your "proposed" bets (even when in the process of being matched) and the secondary submittal them submitted 2 bets (the "match odds" bets and a duplicate u/o bet).  This kind of thing must happen to loads of people.  Expensive lesson... I can understand peoples frustration as it has become so difficult to see what the status is of your bets!

Getafix:
If I am understanding this:
You placed o/u
During the countdown, left the page
Came back and found it matched.

Your bet is placed
It is received by betfair
Betfair now have it the request
They start the clock

**AT THIS POINT leaving the page while the clock is turning over WON'T stop your bet.  There is no "connection" to your computer at this point.

You could only cancel the bet by blowing up their servers prior to ten seconds ending.

If I have misunderstood, please type the steps.

with GT abandoning the donation model and going for more and more bells and whistles, and BF seemingly intent on sabotaging the usability of their own web-interface, it strikes me that, weirdly, there's now a gap in the market for a free/cheap no frills interface app.

Hear hear !
But who's going to be rich, or stupid or brave enough to try to fill it ?

Shapeshifter I think you misunderstood.  Basically my costly mistake was because of the strange way the "proposed bets" are now stored and displayed regardless of whatever market you are in.  I.e., if you click on back of over 2.5 and type in a stake but DON'T submit.  If you move to the "Match Odds" (or any other market), the over 2.5 proposal will still exist in the "proposed" bets section on right of screen.  This is fine imo, the problem is when you submit a bet... if there is a countdown, when you move markets part way through countdown... rather than the bet being removed from "proposed" bet section it appears again.  So it is very easy to place the bet twice when you are rushing through to get the bets on.

Betfair Community Manager 2
08 May 12 09:22

Question for those who would like the payout function back (and this is a genuine request for info so don't shoot the messenger!) - why do you want to input payout rather than liability?

  This is what Betfair came back with when someone on the feedback forum asked why there were no payout function for lay bets in the Beta version !!!!!
In BCM2's defense he said he were told to ask that question.

I think it's fair to say that we now can say for sure that those running and developing this site have no idea how this site works. We have always "known" this , but nice to get confirmation

...oh dear......

this is being thrown at us whether we like it or not


and what is with the half screen ?  i stick it onto correct score markets and only half the info is visible

Coachbuster.....please mention this in feedback.  Tell them the size of screen you use.  This looks great on 22" but that is not the norm since people are more laptop.

Agree it is driving me mad, wasting my time trying to get back to the Classic site, umpteen times a day. Come on Betfair give us the option to permanently stay off buggy Beta if we want to

Agree it is driving me mad, wasting my time trying to get back to the Classic site, umpteen times a day. Come on Betfair give us the option to permanently stay off buggy Beta if we want to

Your post, it ain't nice
So you posted it twice

Quick question....

In beta when I click on the x to cancel a bet all that happens is the x turns red; the text of the bet remains. What does that mean? Is the bet cancelled?

I don't use beta because it's soo bad, but I'm guessing there's a submit button somewhere that you also have to click on like it is on"classic" ?

Thanks Eddie, you're right. I was being thick.

I had the option to place bets without confirming ticked and it didn't cross my mind that I'd need to confirm the cancellation.

Cheers.

NEW ONE
it   taking so long  1st  open betfair  page  2nd  close beta 3rd  log on 4th oh no log out of beta 5th  oh no footymarket page up  6th go to sport page 

BEFORE BETA
open page and log on that it

It defies belief. I could spend all day going on about it but I'm sure they're sick of hearing my feedback already.

One the the most annoying things, why does the whole site have to be reloaded for every single click of a new sport.

Having said that, the responsivity has improved immensley in recent days but I haven't used the main site on a busy Saturday for a couple of weeks.

t