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hatesaint
02 Apr 12 17:22
Joined:
Date Joined: 05 Feb 12
| Topic/replies: 11 | Blogger: hatesaint's blog
Hi could anyone please help ... ive tried everything i can think of

using any browser when i go from match odds and click on 2.5 goals or next goal etc .. betfair stops and does nothing ...

then after about 10 seconds it opens the selected market  ...

anyone else having this problem ? can anyone please help
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Report Templeton Peck April 6, 2012 1:11 PM BST
This has been happening to me a lot over the last couple of weeks and today is unbearable.

Moving from one market to another often comes up with the message:

Loading.... Please wait while the marker loads

Sometimes the market loads in 10 seconds or so but I usually just close down the tab and open Betfair in a new one.  Which  usually works, but sometimes I need to do this a few times.

I'm using Google Chrome and don't have many windows open.  My PC and internet connection are fine.

I would contact Betfair but they'd just tell me to delete cookies...
Report tommycockles April 6, 2012 1:21 PM BST
I've been having the same problem on firefox for the past few days, 'loading....' sometimes the market finally loads, sometimes it doesnt and I have to refresh the page and get thrown back to a random market I'd visited earlier in the day. Then I have to navigate back to the market I was trying to open. PC and internet connection fine.
Report Templeton Peck April 6, 2012 2:22 PM BST
I guess if enough of us contact Betfair then they may realise they have a problem.

info@betfair.com
Report Templeton Peck April 7, 2012 12:22 PM BST
Don't know what it means, but when using IE and Chrome, the problem always happens at the same time irrespective of market.  Hangs for the same period of time and then normal again at the same time.
Report Templeton Peck April 7, 2012 12:23 PM BST
That doesn't make sense.  In other words, if I have both browsers open then when one freezes then so does the other.

Have emailed Betfair but no response yet.
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