General Betting
There is currently 1 person viewing this thread.
I won't mention the site (it's UK) but here's the chat that went back and forth - I'm from Canada. I'll replace "Me" with my real name and "Site" with the cs reps name:
Site: How can I help you?
Me: I'm trying to sign up but it says you don't accept Canadian accounts due to local laws. Which law exactly is that since I have accounts at Betfair, Stan James, Bet365 and Victor Chandler.
Site: I'm sorry we can't help you but that's the law.
Me: What law exactly is that? I know it's not illegal to wager offshore in Canada so it must be a UK law.
Site: Not necessarily
Me: What do you mean by that?
Site: We're just following the law.
Me: I understand but if I'm breaking the law I want to know which one it is. That's what I'm trying to find out from you.
Site: Find out what?
Me: Which law it is that signing up with you would be breaking.
Site: I don't understand.
Me: When I tried to sign up it said I couldn't because local laws don't allow accounts from my country. I'm just trying to figure out which law that is.
Site: It's a local law.
Me: UK or Canada.
Site: A combination of both.
Me: What??
Site: It's complicated but we need to follow the law.
Me: Is there anyone else there I can talk to?
Site: No sir. But it won't matter because everyone here needs to follow the law.
Me: What law?
Site: The law that won't let you sign up.
Me: And what law is that?
Site: I'm afraid I can't tell you that.
Me: Because you haven't got a clue right?
Site: There's no need to get nasty. Is there anything else I can help you with?
Me: No I'll call back tomorrow from 9-5 when maybe I can get an answer. Thanks anyways.
Site: You're welcome. Please tell your friends about our site.
Me: What for, they're all Canadian so they can't sign up.
Site: Well that's the law.
Me: Whatever.
Site: How can I help you?
Me: I'm trying to sign up but it says you don't accept Canadian accounts due to local laws. Which law exactly is that since I have accounts at Betfair, Stan James, Bet365 and Victor Chandler.
Site: I'm sorry we can't help you but that's the law.
Me: What law exactly is that? I know it's not illegal to wager offshore in Canada so it must be a UK law.
Site: Not necessarily
Me: What do you mean by that?
Site: We're just following the law.
Me: I understand but if I'm breaking the law I want to know which one it is. That's what I'm trying to find out from you.
Site: Find out what?
Me: Which law it is that signing up with you would be breaking.
Site: I don't understand.
Me: When I tried to sign up it said I couldn't because local laws don't allow accounts from my country. I'm just trying to figure out which law that is.
Site: It's a local law.
Me: UK or Canada.
Site: A combination of both.
Me: What??
Site: It's complicated but we need to follow the law.
Me: Is there anyone else there I can talk to?
Site: No sir. But it won't matter because everyone here needs to follow the law.
Me: What law?
Site: The law that won't let you sign up.
Me: And what law is that?
Site: I'm afraid I can't tell you that.
Me: Because you haven't got a clue right?
Site: There's no need to get nasty. Is there anything else I can help you with?
Me: No I'll call back tomorrow from 9-5 when maybe I can get an answer. Thanks anyways.
Site: You're welcome. Please tell your friends about our site.
Me: What for, they're all Canadian so they can't sign up.
Site: Well that's the law.
Me: Whatever.
sort by:
Show
per page
Replies: 4
|
By:
Don't know what's so complicated, it's the 'dyson law' everyone knows that
|
|
By:
Sods law that you get the muppet on the helpdesk.
|
|
By:
Definitely one to file under 'Classic Helpdesk'
 Had a very familiar feeling reading that conversation though my most recent dialogue of this type was with Barclays. |
|
By:
Why don't you tell us what site it is ? Why do people do that ?
|