API problems anyone?

not down, but slow as hell

maybe we're in for one of them saturdays

yes, GT slowed to a crawl.

here we go again.

Yes.

B*llocks!

confirmed, unuseable right now.

taking 3-18 seconds to do a getmarketpricescompressed() call

yep, seems to be pretty much totally down now.

I´m out

down

yep, died in the middle of that Ripon Race for me

website on its way out now i think. totalcrash.com very close imo

can't even log-in to it now.

just tried to raise a ticket, but guess what ... can't log in to Support Centre

yep. Saturday afternoon. 3pm ko's approaching ................. and f@cked

Gruss not loading for me

? I think I'm logged in to the api but things aren't updating or something?

Yes, geeks takes ages to load and submit trades

why bf don't say anything?
the api don't work now

yep,. Same for me, logged in, but no Markets / Price updates. Nice colors tho.

I think the market prices are stuck at just after 2 pm or something.

yep, thats when it went haywire

Hmm something just reset and after re-logon everything just came to life I think.

works now.

the good old retart the server [;)]

seems ok now

"Hallo, betfair techical support. Have you tried turning it on and off again?"

all part of the new service funded and re-invested from the extra pc charges

dying again ... what do BF have against Ripon?

Gone once again

Glad I clicked on this thread, was looking at some half time betting and this thread made me double check, the odds I was looking at were well out of date :(

what a shambles

Weren't they supposed to take the whole site down if example API breaks down?

Totally dead now..

I imagine the screen scraping bots will be making some good cash right now.

Crawling

its back.

API's response times going again towards the sky or is it just me?

No, it's not just you.

Blip a couple of minutes ago, but appears to be ok now.

interesting Service announcement update  re: Saturday's outage(s):

"The API problems on Saturday have now been investigated and the root cause has been pin pointed to a new version update of our monitoring system which was recently upgraded. Higher than normal API load this Saturday caused the monitoring application to perform poorly, which subsequently impacted the performance of our API solution. We restored  service on Saturday by reverting to the previously installed version of the application monitoring software. We’re now liaising with the 3rd party provider of the monitoring tool, to make sure problems like this do not occur again."

so BF have a 3rd party monitoring system ... well, actually BF, you have two 3rd party monitoring systems. Dunno what Monitoring System #1 is called, or what it costs, but Monitoring System #2 is called "General Betting" and it's free!!!

upgrade was or was not tested under realistic load

dunno, but I'd have thought that if you want to test performance, the best measure would be performance at the user end.

for example, you could take the average refresh rates of the half-dozen most reliable API applications (which BF could do because each app logs on with its own its unique softwareId at the start of a session), and then if the average r/r for a sample of the application instances  drops below a critical threshold, then BF would know they have a problem and a big red light would start flashing at BF Towers ... they'd also know which call e.g to update markets or update bets or whatever was having the problem.

i charge $1000 per hour in cash, in advance, and am available outside pub opening times

Best way is the take new upgrade for a spin away from production completely. Find issues before they bring the API down on Saturday afternoon. They have issues around testing that still havent been resolved