betfair account hacked

Hi mythical prince

One of the senior managers on our Help Desk would like to discuss this with you, but none of the contact details we have seem to be working.

Can you e-mail forum@betfair.com with the best numbers to contact you on, and I will give them to manager straight away.

no because I got hacked on another account. I only use this account to post on the forum now.

Okay - the other account you talk of has been found. You've already spoken to a manager - do you want another call now, or wait until we have something to update?

I don't wish to cast doubt on the veracity of your allegations but I would query some points:

You stated that you have never used the casino and had no intention of doing so. Given this, why hadn't you self-excluded from the casino?

There doesn't appear to be any reason for a financially motivated hacker to place bets on the casino games. A hacker may wish to mask their activities by placing some bets, using your account, against other random parties and not solely placing bets at poor value against account(s) under their control. However, bets placed on the casino games do not appear to have any useful masking function at all.

Given this, why would any financially motivated hacker wish to place bets in the casino, against the house (bf), that have a negative expectation, thus reducing the amount the hacker could ultimately expect to realise through other means?

This suggests that the alleged hacker's primary motive was not to make a financial gain from your account but simply to cause loss and inconvenience to you. This further suggests that the alleged hacker is likely to be an acquaintance of yours.

you can self exclude from casino and arcade. Not much help now, but might be for others if they never use them.

Its my account > Player protection

This further suggests that the alleged hacker is likely to be an acquaintance of yours.

Think he is best chatting to betfair rather than a self appointed Clouseau.

brendanuk1,

The OP invited responses from the community by submitting his post on this matter to the forum.

I have justified my conclusion as to what I regard as the likely motivation of the alleged hacker. If you disagree perhaps you could provide a counter argument as opposed to a moronic snipe.

I certainly don't intend to be censored by you. I'm free to post my opinions on this matter as is anybody else.

well I did fall out with some guy a few days ago... I mean that was one of the possibilities i'm considering, unfortunately.

So what you are saying is that you can't play heads up against someone on the casino? because a friend of mine just said that this sort of thing happens on poker sites, that they dump money into their own account.

as for self-excluding myself from the casino, i've never used to casino so the possibility never occured to me, and i've never been hacked before.

I better be careful what I say as the investigation is on-going... but if I get my money back I will certainly be excluding myself from the casino. however if it really is a malicious hacker theres presumably other ways they can mess me up (by backing a 1000-1 shot at 1.01, for example.)

i would run virus scan and spyware check now and then make sure any other online accounts (bank /books etc) have password changed asap...normally it is ome of two things - spyware which logs your keys or someone who knows you and could easily guess a password and has deliberatly done you over.

I don't use the casino but as far as I'm aware all bets on the bf casino games are placed against the house.

Poker is entirely different and a financially motivated hacker could indeed gain by dumping chips (your funds) to accounts under his control. I believe that there are some controls designed to prevent chip-dumping but I'm not sure how effective they are.

A lot hackers will get access to people's accounts in a fairly random way with key loggers etc. It's not as if this guy has been singled out as a target.
It could easily be a teenager sitting somewhere. It's far more likely to be someone he doesn't know than someone he does imo.

yeah. the whole thing is screwed. dunno if i'll get my money back. its not a huge amount of money but if i don't get my money back whats the point of continuing to use betfair if this thing can just happen again and again.

Yeah, this is easily the most worrying aspect about using Betfair for me. Banking level security is required really.

TheInvestor2,

Whilst that would normally be the case, under these particular circumstances I would argue that the hacker is more likely to be someone he does know.

If for the sake of argument it is presumed that the hacker is someone he doesn't know, why wouldn't that person attempt to make a financial gain, or simply move on to another account given the low amount available, instead of losing his funds in the casino?

I fell out with a guy a couple of days ago. however the guy wouldn't have any way of knowing my account details without hacking into my account. it's only someone I know vaguely through the internet. My guess is it's a group of hackers though as you say that doesn't explain why they'd go through the casino.

I am actually excluded from betfair poker anyway cus I got too addicted to it before and couldn't stop myself playing. but unfortunately not excluded from casino.

jt45, a random hacker is unlikely to have a good understanding of how Betfair works. Taking money for themselves probably isn't that straightforward, and whereas this guy is extremely unlikely to get caught, if he started siphoning of money for himself, that could lead to jail time (though still pretty unlikely, just the prospect of that would put many off).

Worrying thing is these hacked threads pop up just about every week these days plus god knows how many others go on and never get posted to the forum. Not saying Betfairs security is any worse than other bookie sites but lets face it there's very few ways hackers can profit from the bookie sites so betfair's always going to be a prime target.

day just gets worse... backed this almuftarris in the last race at yarmouth... cus account was suspended couldn't put a lay up in running... matched at 1.12 in play. someone up there doesn't like me.

should have told them to hold off before they suspended it so could manage my positions.

That's possible but I find it difficult to understand the motivation of someone who makes the effort, and takes the risks, necessary to hack into a random stranger's account without the intention of making a financial gain from their activities.

* My above post was in response to TheInvestor2's post of 14:45.

there are some pretty unpleasant people out there i'm afraid. look at the guy locked up a couple of days ago-
spent all day making nasty comments on the tribute pages of kids who had died, on places like facebook. no other reason than for getting his own kicks.

jt45
Date Joined: 18 Jul 10
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That's possible but I find it difficult to understand the motivation of someone who makes the effort, and takes the risks, necessary to hack into a random stranger's account without the intention of making a financial gain from their activities.


Well that's exactly what the guys that redirected betfair and other big sites traffic last week did. They just get a kick out of doing it, they could have set up a fake betfair website and collect logins and passwords, but instead did absolutely nothing to make money.

just spoken to betfair. have been told off for discussing this but they have very kindly refunded my account.

Somehow I imagine the refund wouldn't have been as forthcoming if you hadn't discussed it [;)]

TheInvestor2,

I would argue that situation was a little different.

I can understand there are reasons as to why hackers may wish to hack the sites of companies, government agencies and high-profile persons. Perhaps to show the world how skilled they are, draw attention to a particular issue or simply because they wish to cause inconvenience to parties they perceive they have cause to dislike.

However, hacking the bf account of a random individual and losing their funds, without financial gain to the hacker, doesn't appear to achieve anything of interest.

That stated, I would acknowledge your, and mythical prince's, argument that there may be some people out there who wish to cause such loss and inconvenience to random strangers for no other reason than their own kicks.



MP,

I'm pleased that the matter has been resolved to your satisfaction.

Its been posted before that they could try and win and then withdraw onto another card they add to the account. Bit simplistic to say they are just throwing random strangers money away for he crac and that means they are not motivated by fraud.

Placing bets on the casino is likely to lead to a reduction in the funds available in the hacked account.

In my opinion adding a card to a hacked account must be one of the most complex and least likely methods of attempting to relieve a hacked party of their account funds. I would presume it would require the registration of a card/bank account obtained under the hacked parties name in addition to other complicating factors.

Just self exclude from casino and arcade etc,wonder how many others reading this will do the same,if they have not already.No wonder Betfair told him off for posting on the forum.Suggest all PC accounts do the same,as a form of protest.

afetr reading this thread i've just self excluded from arcade,casino,poker and skill and dice
but why when try it on games is just says session timed out?

gave it another try and it worked ok,
self excluded from everthing bar sports.

sure i self excluded from poker, but just checked and its back there. Does self exclusion expire so we have to keep going back every six months?

yeah you'll have to exclude every 6 months

if you feel the need to self exclude i suggest you seek help.

foydc[:p]