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gustav
13 May 11 00:36
Joined:
Date Joined: 07 Apr 02
| Topic/replies: 158 | Blogger: gustav's blog
that trades in the UK to close my account - can they still keep information about me? Or am I within my rights to ask them to delete all information relating to me being as I no longer want to do business with them?

best regards
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Report longbridge • May 13, 2011 10:51 AM BST
@racingguru - don't see how they get that past UK Data Protection law - not holding data longer than necessary is a basic principle.

A couple I looked at explicitly promise to delete all data after account closure.
Report tuckyboy • May 13, 2011 11:05 AM BST
Surely longbridge, for whatever reason your account was deleted, the layer needs to keep your details?

For example, if you self-exclude, the layer needs to keep your details to prevent you re-registering, and if he closes your account because you're too shrewd for him, he needs to keep them to prevent you working him over again.
Report Alex the old wrinkled retainer • May 13, 2011 11:58 AM BST
It forms part of the accounting and tax records.  It is ridiculous to suggest that it can be deleted.
Report longbridge • May 13, 2011 1:59 PM BST
Even so, doesn't need to be kept for ever, as suggested by racingguru

Coral: "On closure of your account, your data will be kept for a reasonable period for legal and accounting purposes and will then be removed from our system. "

Bet365: "In order to comply with bet365's legal and regulatory requirements and bet365's own internal risk management procedures, we will retain information for a period of time (generally not more than six years) after closure of your account"

etc
Report askari1 • May 13, 2011 3:46 PM BST
They are within their rights and also, I think, in the right.

Someone asking to have their info deleted may well want to start betting again with a clean accnt.

It wd be better from punters' point of view if bookmakers had a clear and publicised code of practice setting out how much they are willing to lose to any punter/arber per race. Still, nothing cd hold the bookies to this as they aren't obliged to trade w/ a winning player.
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