General Betting
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Hello, I have a big problem!
I made a straight back with my account balance yesterday. now I want to lay it with a lower price.
I get the warning all the time that
"This bet could not be placed for one of two reasons:
- You do not have enough money in the wallet for this event. Use 'Transfer' to move money into this wallet.
- You have exceeded your exposure limit or loss limit
"
My initial back was 812 Euro, now I can not even lay 4 euros?
( My exposure limit is -10.000 Euro )
Please help.
KR.
Alpi
I made a straight back with my account balance yesterday. now I want to lay it with a lower price.
I get the warning all the time that
"This bet could not be placed for one of two reasons:
- You do not have enough money in the wallet for this event. Use 'Transfer' to move money into this wallet.
- You have exceeded your exposure limit or loss limit
"
My initial back was 812 Euro, now I can not even lay 4 euros?
( My exposure limit is -10.000 Euro )
Please help.
KR.
Alpi
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Did you go all in?
Sometimes if you have 0.00 in your account it rounds it to -0.01 and then forbids you from laying off. If this is the problem, give the helpdesk a call or deposit the minimum. (I realise you should be able to lay off in that situation but it's been a bug for at least 7 years) |
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Lori is correct. If you don't want to make a small deposit, just call the helpdesk and explain. They will give you a short term credit for a few cents just to take you into positive balance in order to lay off.
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And if you want to avoid this in the future, never go all in if you plan to lay off later. Always leave a few cents on your account balance.
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Can't believe this is still an issue!
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